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Microsoft Defender Compliance Pack (macOS)
Description This will be a guide to take FileWave usage one major step further than simply installing an application like Microsoft Defender. In this article you will see how to use Custom Fields, Smart Groups, Filesets, and Grafana to report on the status of...
Microsoft Defender Compliance Pack (Win)
Description This will be a guide to take FileWave usage one major step further than simply installing an application like Microsoft Defender. In this article you will see how to use Custom Fields, Smart Groups, Filesets, and Grafana to report on the status of...
Cloud Hosting / Services Maintenance Schedule
Maintenance This document serves as a detailed guide to the deployment and maintenance processes for FileWave's array of services. Our aim is to clearly present the methods and strategies employed to deploy and sustain the optimal functioning of our services....
Embracing the Dark Side: Dark Mode for FileWave Central (15.3+)
What Once upon a time, in a brightly lit world of screens, a shadowy figure emerged, promising salvation to our eyes: Dark Mode. As legends of its comfort and sleekness spread across the realms of software applications, we at FileWave decided it was time to e...
Powerwash / Wipe Users on ChromeOS (15.3+)
What Powerwash and Wipe Users are features on ChromeOS that allow users to reset their Chromebook to its original state, effectively erasing all user data and returning the device to its factory settings. These features are particularly useful for managing de...
Reboot for ChromeOS (15.3+)
What For an MDM (Mobile Device Management) administrator managing ChromeOS devices, the ability to remotely send a reboot command is a powerful tool for device maintenance and troubleshooting. This command ensures that devices are running smoothly, updates ar...
App Portal / Kiosk v2 transition
Evolution of App Portal for iOS/iPadOS: Transition from Technical Preview to Official Release In our commitment to continuous improvement and user-centric development, we are excited to announce a significant milestone in the journey of App Portal for iOS/iPa...
FileWave Compatibility Mode - EOL
What Compatibility Mode will be phased out with FileWave 15.4.0 in the first half of 2024. When/Why Communication between FileWave components is encrypted and relies on TLS certificates for several years now. Back in the day, to facilitate the transition, a...
macOS Imaging with IVS - EOL
What macOS Imaging: Changes made by Apple with APFS, T2 chips and Apple Silicon, Imaging macOS devices has been part of history for a long time. With the deprecation of Compatibility mode, the last reason for keeping macOS imaging options in FileWave are gone...
Windows 32bit Client - EOL
What As the new desktop kiosk for Windows is based on 64bit libraries, FileWave 15.3.0 will not be supported on Windows 32bit platforms. FileWave Agent (fwcld) is currently still a 32bit executable, meaning there is no change in how Filesets are deployed, and...
Evolution of OS Updates on Apple devices (15.3+)
Despite being a critical task in Endpoint Management, OS Update management is unfortunately quite a chaotic journey. The days of merged-1.sucatalog.gz and /usr/sbin/softwareupdate. Initially, macOS softwareupdate command could be used to manually control Sof...
Let's Encrypt Setup for FileWave Server (Debian)
What This Knowledge Base (KB) article discusses the use of a shell script to automate the process of setting up Let's Encrypt SSL certificates for a FileWave server. Let's Encrypt is a free, automated, and open Certificate Authority (CA) that provides SSL cer...
Google Admin Sync Interval for ChromeOS (15.3+)
What As an administrator managing ChromeOS devices you may want to change the frequency that FileWave will sync with the Google Admin backend. When/Why When FileWave syncs with Google, there is information like what OU a device is in that is synchronized. ...
FileWave Boosters Improved Server Message Routing
What FileWave 11 introduced Booster Routing, a feature that allows off-loading direct traffic to the server by routing messages via Booster. This feature provides additional security if you only allow boosters to connect to your server and have all your devic...
App Portal on iOS/iPadOS devices that don't support the application (15.3+)
What If you have an iOS/iPadOS device that is older than what is officially supported by FileWave and you are working ok but you can't get the Kiosk (App Portal) to install. When/Why You can revert for now to the old WebClip using the documented process her...
FileWave Kiosk for macOS and Windows overview (15.3+)
This article will explain the details of the refreshed Kiosk for macOS and Windows that is included in FileWave 15.3+. Browse Payloads/Filesets The "Browse Payloads/Filesets" screen is a central feature within the app that enables users to explore and discov...
FileWave Version 15.3.1 (Unsupported)
These downloads are provided for the purposes of migrations and should not continue to be used in production. You should upgrade to either the most recent release or the one prior. They can always be found here: Supported FileWave Versions The FileWave endpoi...
FileWave Version 15.4.0 (Unsupported)
These downloads are provided for the purposes of migrations and should not continue to be used in production. You should upgrade to either the most recent release or the one prior. They can always be found here: Supported FileWave Versions The FileWave endpoi...
Customer Event Schedule
What As a FileWave customer I want to know when FileWave is holding events for Training or other events run by Sales, Marketing, or other teams at FileWave. How The customer events calendar is posted at https://www.filewave.com/customer-events/ for you to b...
Custom Field Annotated Field Sync for ChromeOS (15.3+)
What As an administrator managing ChromeOS devices you want to update the Annotated Custom fields in FileWave, but aren't sure how soon those changes will be reflected in the Google Admin console. When/Why In FileWave 15.3+ we have changed how Annotated Cu...