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Android 500 device limit on enrollment
This article will be updated as we find out more information. As of now this issue is resolved. Last updated: April 11, 2025 What Google's Permissible Usage page has updated from no explicit maximum number of devices per project (it was a soft 1000 prior, re...
Android EMM Policies and Permissions
Android EMM (Enterprise Mobile Management) allows you to create permissions and send policies. Permissions Types Permission settings may be configured on multiple levels. They are applied in this priority (low number wins). Application specific permission...
FileWave End-User Notifications (15.5+)
What With the release of FileWave version 15.5.0 and onward, administrators can now send custom messages to enrolled devices directly from FileWave Anywhere, FileWave Central, or through API calls. These messages appear as system notifications on users’ devic...
Google Play Store Errors
Android EMM Google Play Store errors Use this article when FileWave cannot open or negotiate a managed Google Play Store instance and shows a 403 or 500 error. 403: Caller is not authorized to manage enterprise If you see this error: Server error; FileWave was...
Android apps are not installing immediately
What As an administrator, you use FileWave to send Android policy changes to a device. The policy is enforced on the device, but Android controls the exact timing for installing or updating apps. When/Why Google prioritizes battery life, network state, and use...
Removing Android Devices
Wipe Device Send a wipe command to erase the device. On the next Google sync, the device should turn red in FileWave. You can then delete the device and update the model. Removing a device without enrollment If the device is erased locally or the FileWave Clie...
Android Lost Mode
What Android Lost Mode is a FileWave EMM security action for corporate-owned Android devices. It remotely locks an enrolled device reported as missing, shows a custom message, and prevents normal use until the device is unlocked with the correct passcode. Whe...
Android Apps
Android Filesets can be created from public or private Google Play apps. Web apps can also be added when you need to publish a managed web shortcut. A Play Store App Fileset has three tabs: Configuration, Permissions, and Managed Properties. Managed Propertie...