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Android Enterprise 500-Device Enrollment Quota
Current status: Google still documents a 500-device quota for standard Android Management API projects. FileWave has an established support path for customers who reach it. Open a FileWave Technical Support case before changing your Android Enterprise enrollme...
FileWave End-User Notifications (15.5+)
What With the release of FileWave version 15.5.0 and onward, administrators can now send custom messages to enrolled devices directly from FileWave Anywhere, FileWave Central, or through API calls. These messages appear as system notifications on users’ devic...
Google Play Store Errors
Android EMM Google Play Store errors Use this article when FileWave cannot open or negotiate a managed Google Play Store instance and shows a 403 or 500 error. 403: Caller is not authorized to manage enterprise If you see this error: Server error; FileWave was...
Android apps are not installing immediately
What As an administrator, you use FileWave to send Android policy changes to a device. The policy is enforced on the device, but Android controls the exact timing for installing or updating apps. When/Why Google prioritizes battery life, network state, and use...
Android Lost Mode
What Android Lost Mode is a FileWave EMM security action for corporate-owned Android devices. It remotely locks an enrolled device reported as missing, shows a custom message, and prevents normal use until the device is unlocked with the correct passcode. Whe...
Embed WiFi in EMM Enrollment QR
If you have an Android EMM Google Policy Fileset with network settings, select it while generating an enrollment QR code. FileWave embeds that WiFi profile in the QR enrollment payload so the device can join the network during enrollment. Figure 1.1 - WiFi sel...
Android devices with multiple policies
What Android Policies manage settings on Android Enterprise devices. For examples of available settings, see Android EMM Policies and Permissions. When/Why When more than one Android Policy is assigned, FileWave has to merge the policy fragments before sending...
Android Enrollment
Enrolling Android devices to FileWave If you haven't already, please consult the Client Pre-Requisites > Android section to learn how to enroll Android EMM devices into FileWave. There are several ways to enroll Android devices; QR code afw#setup Bring Your Ow...
Retiring a device from FileWave
Use this article as the starting point when a device is leaving FileWave management, being reassigned, sold, disposed of, or preserved as an inactive record. The key rule is to remove or reset the device's management path before you delete the record from File...
Removing Android Devices
Use this page when an Android Enterprise device should be wiped, reassigned, retired, or removed from FileWave. Android devices are synchronized through Google's Android Enterprise management path, so deleting the FileWave record alone is not enough if Google ...
Android Apps
What Android Filesets can be created from public or private Google Play apps. Web apps can also be added when you need to publish a managed web shortcut. A Play Store App Fileset has Configuration, Permissions, and Managed Properties controls. Managed Properti...
Android EMM Policies and Permissions
Android EMM (Enterprise Mobile Management) allows you to create permissions and send policies. Permissions Types Permission settings may be configured on multiple levels. They are applied in this priority (low number wins). Application specific permission gran...
Android Policy Planning
What Android EMM Policies can contain several configuration types, and multiple Policies can be assigned to one device. Good policy design keeps each Policy’s intent, enrollment scope, and removal impact clear. The core rule is simple: separate settings by pur...
Android EMM Default Policy and Compliance Scope
What The Android Default Policy defines global baseline settings for managed Android EMM applications and devices. Use scoped Android Policy Filesets for settings that depend on enrollment type, device role, or a specific application. The practical split is: A...
Deploying Google Play Web Apps
Managed Google Play web apps, sometimes called web clips or website shortcuts, place an app-like icon on an Android device and open the URL you specify. Creating the Fileset Google Chrome must be installed and allowed on the target devices for managed web apps...
White Labeling FileWave Components
Use the guides below to apply your organization's name, colors, logos, and enrollment branding to supported FileWave components. Choose the component you want to change. Each linked article lists the supported assets, settings, and rollout steps for that part ...
Android Software and Policies
Use these Android app and policy articles during an evaluation to test public or private Google Play apps, managed web apps, permissions, compliance, network settings, password rules, and device restrictions. Android apps and web apps Deploying Google Play App...
TeamViewer Android EMM Remote Session Behavior
What the Android user sees This article shows the attended-session prompts that appear after a FileWave administrator requests TeamViewer remote control for an Android EMM device. Complete the TeamViewer and Android EMM prerequisites before testing this user f...