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Checking what version of iOS/iPadOS App Portal is being pushed out (15.3+)
What How do I know what version of App Portal (Kiosk) is being pushed out to iOS/iPadOS devices? When/Why After a FileWave upgrade, there likely will be a new version of the iOS/iPadsOS IPA pushed out through the automatic upgrade process. Because this proc...
Resolve FileWave Kiosk SSL and Manifest Validation Errors (15.3+)
What FileWave Kiosk installation can fail on macOS or Windows with a manifest validation error followed by an SSL error. The example below was first documented with Kiosk 15.3.1. When/Why This usually means the device cannot reach or trust the Kiosk package ho...
FileWave Kiosk 1.0 for macOS and Windows (EOL)
What FileWave Kiosk 2.0 replaced the original desktop Kiosk for macOS and Windows in FileWave 15.3.0. Kiosk 2.0 is 64-bit. During the 15.3.x and 15.4.x transition, the client also included Kiosk 1.0. Transition history Kiosk 1.0 remained temporarily available ...
FileWave Kiosk for iOS/iPadOS overview (15.3+)
What The Self-Service Kiosk is FileWave's self-service experience for iOS and iPadOS devices. It lets users browse Kiosk-associated applications, profiles, books, and other approved content without IT having to assign every item directly to each iPad or iPhone...
FileWave Kiosk for macOS and Windows overview (15.3+)
This article will explain the details of the refreshed Kiosk for macOS and Windows that is included in FileWave 15.3+. Browse Payloads/Filesets The "Browse Payloads/Filesets" screen is a central feature within the app that enables users to explore and discov...
App Portal and Kiosk 2 Transition History
iOS/iPadOS App Portal FileWave 15.3 moved the iOS/iPadOS App Portal out of technical preview and made it the supported self-service application. This page records that transition; use the current Kiosk articles for setup and deployment guidance. FileWave 16 re...
Missing Device Message in Kiosk for macOS and Windows (16.0+)
What Use the Missing Device state when a macOS or Windows device should stop offering self-service Kiosk actions and show return or contact instructions instead. In FileWave Central, right-click the device, choose Client State > Missing, and run a Model Update...
Network Proxy, Content Filter, and SSL Inspection Troubleshooting
What FileWave components need reliable network access to the destinations listed in Default TCP and UDP Port Usage. Depending on the workflow, that may include the FileWave Server, FileWave Boosters, FileWave cloud services, vendor services from Apple, Google,...
FileWave Kiosk Displays Company Information
What FileWave Kiosk / App Portal can display Company Information configured in FileWave Central. Use this to give users a consistent place to find your organization name, support contact details, address, or other help desk information from macOS, Windows, iOS...
Setting the Primary Colour, Name and Logo in Kiosk/App Portal (16.0+)
What This article provides step-by-step instructions for configuring the new Kiosk2 and App Portal introduced in FileWave 16.0, including how to set a primary colour, name, and logo for the App Portal / Kiosk on FileWave v16.0+. When/Why For brand consistency,...
Kiosk with macOS in a VM: Enabling Metal support
Description The FileWave Kiosk requires Metal support when it runs in macOS. VMware does not enable Metal support for macOS VMs by default. You can add the VMX settings below for testing, but treat this as a workaround: the VM may become unstable and the host ...
Kiosk Package Updates Category (macOS PKG)
Description Kiosk can show Package Updates for associated PKG Filesets when an older version of the same PKG is already installed on the device. Information When a PKG Fileset is associated to a device as a Kiosk item, the FileWave Client checks the PKG receip...
Self-Service Kiosk Overview
FileWave Kiosk lets users install approved apps and content themselves while admins keep control of assignments, categories, and licensing. Standard Assignment With a Standard Assignment, the Fileset content installs automatically without user interaction. Kio...
Applications Preventing Reboot (macOS/Windows)
Description When a Fileset requires a reboot, the FileWave client can warn the user to "Quit All Running Processes" before the restart continues. Some apps and background processes do not respond cleanly when FileWave Kiosk uses "Quit all" or "Quit Application...
Control Which Apps Appear in Kiosk (15.3+)
FileWave Kiosk shows apps and other content assigned for self-service installation. A standard app assignment does not make the app appear in Kiosk, even when Allow removal is enabled. What changed in FileWave 15.3 Before FileWave 15.3, an app with a standard ...
Legacy Web Clip App Portal for Older iOS and iPadOS Devices
What this workaround provides An older iOS or iPadOS device that cannot install the current FileWave Kiosk app can open the legacy web App Portal through a Web Clip. When to use it Use this only as a temporary access path while an older device remains in servi...
Remove Legacy Kiosk Customizations (FileWave 15.3 and Later)
FileWave 15.3 replaced the earlier desktop Kiosk customization method. Use this page to identify legacy Filesets, fwGUI.qss, settings.ini, and custom icon files that may still be deployed, then stop those deployments and remove the obsolete files where appro...