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10 total results found

Applications Preventing Reboot (macOS/Windows)

Kiosk

Description Before the FileWave client reboots a computer, where the Fileset properties are set to reboot, a warning can be expected to 'Quit All Running Processes' with a list for the user to address. Some processes do not respond to FileWave Clients reques...

FileWave
Kiosk

FileWave Kiosk for macOS and Windows overview (15.3+)

Kiosk

This article will explain the details of the refreshed Kiosk for macOS and Windows that is included in FileWave 15.3+. Browse Payloads/Filesets The "Browse Payloads/Filesets" screen is a central feature within the app that enables users to explore and discov...

FileWave
Kiosk
FileWave Version
15.3.x

Checking what version of iOS/iPadOS App Portal is being pushed out (15.3+)

Kiosk Troubleshooting

What How do I know what version of App Portal (Kiosk) is being pushed out to iOS/iPadOS devices? When/Why After a FileWave upgrade, there likely will be a new version of the iOS/iPadsOS IPA pushed out through the automatic upgrade process. Because this proc...

FileWave Version
15.3.x
iPadOS
iOS
FileWave
Kiosk

Kiosk should show only Kiosk associated Apps (15.3+)

Kiosk

What Before FileWave 15.3, apps that are directly deployed to the device and have the “Allow removal” option checked are shown in Kiosk. If the user decides to remove them from their device, that app is shown in Kiosk—in case the user changes their mind and w...

FileWave
Kiosk
FileWave Version
15.3.x

Resolving SSL and Manifest Validation Errors with FileWave Kiosk Installation (15.3+)

Kiosk Troubleshooting

What This article addresses an issue encountered during the installation of the new FileWave Kiosk v.15.3.1 on macOS and Windows devices. Users may encounter SSL errors and manifest validation failures that prevent the Kiosk from installing correctly. When/W...

FileWave Version
15.3.x
FileWave
Kiosk

App Portal / Kiosk v2 transition (15.3+)

Kiosk

Evolution of App Portal for iOS/iPadOS: Transition from Technical Preview to Official Release In our commitment to continuous improvement and user-centric development, we are excited to announce a significant milestone in the journey of App Portal for iOS/iPa...

FileWave Version
15.3.x
FileWave
Kiosk

Removing pre-15.3 Kiosk Customizations (macOS/Windows)

Kiosk Troubleshooting

Prior to FileWave 15.3 you had a method of customizing the Kiosk that is not used in 15.3 and beyond. Some of the customizations will be ignored with 15.3, but there are things you'll want to potentially remove and you may want to stop pushing out customizatio...

FileWave
Kiosk
FileWave Version
15.3.x

Setting the Primary Color, Name and Logo in Kiosk/App Portal (15.3+)

Kiosk

What This article provides step-by-step instructions on how to set a primary color, name and a logo for the App Portal / Kiosk on FileWave v15.3.0+. When/Why The customization of the FileWave Kiosk interface, including its primary color and logo, allows org...

FileWave
Kiosk
FileWave Version
15.3.x

Kiosk with macOS in a VM: Enabling Metal support

Kiosk Troubleshooting

Description The new Kiosk requires 'Metal' support.  VMware does not support metal by default.  It is possible to add support, however the details provided are Beta and not only may the VM become unstable, but the host may also Kernel Panic. Use cautiously ...

FileWave
Kiosk
FileWave Version
15.3.x

FileWave Kiosk for iOS/iPadOS overview (15.3+)

Kiosk

What The Self-Service Kiosk is how you can offer an easy way for your users to install approved software without the need for IT to specifically assign it to a iPad or iPhone. Instead, you can assign a collection of approved applications to your devices, and ...

FileWave
Kiosk
iPadOS
iOS
FileWave Version
15.3.x