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Legacy Web Clip App Portal for Older iOS and iPadOS Devices

What this workaround provides

An older iOS or iPadOS device that cannot install the current FileWave Kiosk app can open the legacy web App Portal through a Web Clip.

When to use it

Use this only as a temporary access path while an older device remains in service. The Web Clip does not make an unsupported operating system or device supported by FileWave. It is not a workaround for missing App Store Kiosk licenses on an otherwise compatible device: follow Automatic updating of iOS/iPadOS Kiosk to check Apps and Books licensing and current app deployment first.

Create the Web Clip

The device must already be enrolled in FileWave MDM so it can receive the profile. The Web Clip opens the legacy App Portal for that device by using its FileWave device ID in the URL; it does not enroll the device or install the native Kiosk app. For profile creation and assignment, use Apple Profile Filesets.

  1. Create a new Apple profile with a Web Clip payload in FileWave Central or FileWave Anywhere. Give the profile a name and enter a Label, such as App Portal, for the icon displayed on the device. The screenshot shows an unfinished payload: Label and URL still need values.

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  2. Enter https://fqdn:20443/ios/recommended_apps/%device_id%#apps in the URL field, replacing fqdn with the FileWave Server's DNS name. Keep the %device_id% placeholder unchanged.

  3. Save the profile and deploy it to one intended device first. In FileWave Central, update the Model after saving the Deployment. Once the profile is installed, tap the Web Clip and confirm that the legacy App Portal opens for that device and shows its expected available content before targeting the other older devices.

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