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VPP Device Assignment
About Device Assignment With the release of FileWave version 10 and iOS 9 comes a new, simpler w...
DEP Forbidden Error
Description On creating a DEP Association or from any other DEP synchronisation action, the foll...
VPP Kiosk Error Details
When you associate VPP assets via users association there can be messages in the kiosk. Here is w...
VPP Token Revoked Error
Problem "VPP token is Revoked" error is displayed in the FileWave Admin> Dashboard or when tryin...
Test macOS ADE (DEP) Enrolments with a Virtual Machine
Description Testing macOS device enrolments can be very time consuming, since a device must be e...
DEP Notify - How to provide progress visibility during DEP activation (macOS)
New to the Device Enrollment Program (DEP) process? Do you have a create full of macOS devices th...
Migration to VPP Location Based Tokens
With Apple School Manager you can: Transfer licenses This feature will allow you to transfer ...
Automatically Assign DEP profiles
Starting in FileWave version 13.1.0 you now have the ability to automatically assign DEP profiles...
DEP Naming
This article is for individuals who want to customize naming of DEP devices. It will cover placeh...
DEP Troubleshooting
Apple Device Enrollment Program (DEP) is a service provided by Apple that allows organizations to...
Add or Renewing your ADE (DEP) Account Token
Description DEP is the optimal way to enroll your Apple devices. DEP enrollment is required for ...
Working with Apple’s Device Enrollment Program (DEP)
This section is for FileWave version 9.1 and above only. DEP only works with devices purchased fr...
Apple TV Automatic Advance (DEP)
Description This recipe will walk you through the steps of enrolling an Apple TV HD 4th gen into...
FileWave Server System Requirements
As of August 2024 v15.4.1, the below are supported for running FileWave Server, but for updated i...
Booster Installation
Description Booster software is compatible with either macOS, Windows or Debian. All necessary ...
Windows Imaging - Setup
FileWave Imaging Virtual Server (IVS) FileWave's ability to image is done by leveraging an on-...
Updating CentOS Repo Files After Mirrorlist End of Life
What CentOS reached the end of life on June 30, 2024. This will cause issues when attempting to ...
FileWave On-Premise Service Level Agreement
This Service Level Agreement (this “SLA”) is incorporated into the Terms of Service between FileW...
FileWave SaaS Service Level Agreement
This Service Level Agreement (this “SLA”) is incorporated into the Terms of Service between FileW...
Cloud Hosting / Services Maintenance Schedule
Maintenance This document serves as a detailed guide to the deployment and maintenance processes...