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FileWave On-Premise Service Level Agreement
This Service Level Agreement (this “SLA”) is incorporated into the Terms of Service between FileW...
FileWave SaaS Service Level Agreement
This Service Level Agreement (this “SLA”) is incorporated into the Terms of Service between FileW...
Cloud Hosting / Services Maintenance Schedule
Maintenance This document serves as a detailed guide to the deployment and maintenance processes...
LDAP Preferences
FileWave supports connecting your LDAP network directory – Active Directory, Open Directory, or e...
Manually enrolling a device into FileWave Windows MDM
What Windows MDM allows you to manually enroll a device based on appropriate Microsoft Entra ID ...
Script Logging
What For scripts added to FileWave Filesets using the Script view, logging is enabled by default...
Inventory Items in Profiles
What Each Inventory Items has an Internal Name, including Custom Fields which provide extended...
Inventory Items in Scripts
What Each Inventory Items has an Internal Name, including Custom Fields which provide extended...
Android Policy Planning
What Android Policies provide a method of configuration. Key aspects: Policies may contain m...
Profile Payload Planning
What Apple Profiles contain Payloads Payloads provide configuration options As of macOS 11, ...
Professional Services & Training
If you seek expert help with your FileWave account or need to onboard new staff, the Professional...
Un-install Filesets
What There will likely come a time when software installed is no longer required. What options ...
Policy Loops
What Smart Groups provide extensive power to Fileset management. By way of preset criteria, dev...
Updating 3rd Party Software
What Naturally devices require software and that software needs updating. The question is how. ...
Apple Profiles & Dependencies
Description Dependencies offer a structure for Fileset installations, ensuring one or more Files...
Revisions
Previously, updating one version of a software, for example, to a newer version, would require: a...
Dependencies
Dependencies offer a way to associate multiple Filesets with reliance upon other Filesets to be i...
Fileset Properties
Properties exist for most Filesets, but options displayed will vary depending upon Fileset type. ...
Android Apps
Android Filesets are created from either the public or private Play Store. Additionally, Web App...
Apple Profile Filesets
Profiles utilise Apple’s defined payloads, allowing management or configuration of User and Syste...