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Kiosk with macOS in a VM: Enabling Metal support

Kiosk Troubleshooting

Description The FileWave Kiosk requires Metal support when it runs in macOS. VMware does not enab...

Updated 1 month ago by Josh Levitsky

Adding Devices

FileWave Anywhere Help Menus View - Devices

What This page shows devices awaiting enrollment and lets you create placeholders. You can also s...

Updated 1 month ago by Josh Levitsky

Importing Computer Clients from a File

FileWave Client Enrolling Devices

You can import a "tab-delimited" text file (not a CSV file). See Placeholders for more workflow i...

Updated 1 month ago by Josh Levitsky

Moving the App Portal Web Clip using the Home Screen Layout Payload

Profiles (Apple)

FileWave no longer deploys a Web Clip version of the FileWave App Portal.  The new version 2 Kios...

Updated 1 month ago by Joshua Heinz

Chromebook Enrollment

Evaluation Guide 3. Client Enrollment

How to enroll Chromebooks into FileWave Before enrolling Chromebooks, review Platform Integratio...

Updated 1 month ago by Josh Levitsky

Hardware Encryption Capabilities for Apple Hardware

Apple General Info

What Apple devices can report hardware encryption details through MDM. These values help confirm ...

Updated 1 month ago by Josh Levitsky

Uninstall Filesets

Top Tips Desktop A-Game

What When software is no longer needed, the removal method depends on how it was originally deplo...

Updated 1 month ago by Josh Levitsky

Enrolling Computer Clients into FileWave

FileWave Client Enrolling Devices

Click the New Client toolbar icon to open the Create New Client window. Click Desktop clients to ...

Updated 1 month ago by Josh Levitsky

ADE Naming

Apple School & Business Manager Automated Device Enrollment (ADE)

This article is for individuals who want to customize naming of ADE (formerly known as DEP) devic...

Updated 1 month ago by Josh Levitsky

What is Compatibility Mode?

FileWave General Info Troubleshooting

FileWave 13.1 introduced new security options and a mode to allow older clients to connect. Comp...

Updated 1 month ago by Josh Levitsky

LDAP Preferences

FileWave Central / Anywhere Settings

FileWave supports connecting an LDAP directory, such as Active Directory, Open Directory, or eDir...

Updated 1 month ago by Josh Levitsky

Creating a New Revision

Filesets / Payloads Fileset Revisions

What Create a new Fileset revision when you need to update an existing Fileset without losing the...

Updated 1 month ago by Josh Levitsky

1.2 Default Dashboard

Dashboard (Grafana) 1.0 Dashboard Basics

What When you open the dashboard, FileWave shows the default system dashboard: When/Why The defa...

Updated 1 month ago by Josh Levitsky

Export .p12 SSL Certificate from Windows

Certificates Troubleshooting

When managing mobile devices, install a trusted SSL certificate on the FileWave Server. The serve...

Updated 1 month ago by Josh Levitsky

1.4 Switching Between Dashboards

Dashboard (Grafana) 1.0 Dashboard Basics

What Use dashboards to move between FileWave data views after you log in. When/Why Different dash...

Updated 1 month ago by Josh Levitsky

FileWave Version 16.1.0 (Unsupported)

Downloads Archived FileWave Versions (Unsupported)

These downloads are provided for the purposes of migrations and should not continue to be used in...

Updated 1 month ago by Josh Levitsky

FileWave Version 16.0.2 (Unsupported)

Downloads Archived FileWave Versions (Unsupported)

These downloads are provided for the purposes of migrations and should not continue to be used in...

Updated 1 month ago by Josh Levitsky

FileWave Server upgrade paths and PostgreSQL migrations

Downloads

This article explains how to plan FileWave Server upgrades when the upgrade includes a PostgreSQL...

Updated 1 month ago by Josh Levitsky

Example Reports Starter Pack

Content Packs Starter Packs

Description Starter packs are what the name implies...a great way to jump-start your new FileWave...

Updated 1 month ago by Josh Levitsky

What are Sample Reports?

FileWave Central / Anywhere Inventory Queries (Reports)

Admins often ask where the old Sample Queries went and how to get the sample report examples in c...

Updated 1 month ago by Josh Levitsky