Recently Updated Pages
What is Compatibility Mode?
FileWave 13.1 introduced new security options and a mode to allow older clients to connect. Comp...
Custom Fields
Added in FileWave 12.7.0, Custom Fields will allow you to create custom inventory values and assi...
Importing and Exporting Custom Field Files
Starting in FileWave version 13.1 you can import and export custom field definitions. This is ide...
Customer Success
If you need assistance with updating your contact information, obtaining information, quotes, inf...
Resolving “Login failed: User sync failed” Error in Grafana
What This article addresses the issue of encountering a “Login failed: User sync failed” error w...
FileWave Kiosk displays Company Information
Description As an enhancement to the FileWave Kiosk / App Portal on macOS, Windows, and iPadOS/i...
Kiosk should show only Kiosk associated Apps (15.3+)
What Before FileWave 15.3, apps that are directly deployed to the device and have the “Allow rem...
Kiosk Package Updates Category (macOS PKG)
Description Kiosk may show 'Package Updates' for associated PKG Filesets where older PKGs are al...
Exporting & Importing Inventory Queries
Description As of FileWave version 15.4, it is now possible to export and import Inventory Que...
Troubleshooting Errors with WinGet
What WinGet is a command line tool to manage applications on the Windows 10 and 11 platform. No...
Lightspeed Smart Agent Deployment (macOS v2.3.1+ using Certificate Manager)
Description Need to deploy the latest version of Lightspeed Smart Agent version 2.3.1 along with...
Kiosk 1.0 for macOS/Windows - EOL
What As the new desktop Kiosk 2.0 for macOS and Windows released with FileWave 15.3.0. In 15.3.x...
Confirming Firebase APIs are enabled for Chromebooks (15.4+)
What When setting up Chromebooks you need to ensure that the right APIs are enabled. In FileWave...
Uninstalling a package with WinGet
What WinGet is a command line tool to manage applications on the Windows 10 and 11 platform. No...
Finding packages in the WinGet Repository
What WinGet is a command line tool to manage applications on the Windows platform. Note that Fi...
DeepFreeze (macOS/Windows)
Description DeepFreeze is a common pieces of software used by Administrators, many people have a...
Change Administrator User Password on macOS
This article will guide you through importing a Fileset that will give you the ability to change ...
Update your apps to the latest Firebase Cloud Messaging APIs and SDKs
What On December 5th, 2023, you may have received an email that begins as follows.... We’re w...
Chrome Troubleshooting Guide
You have already: Enrolled devices into your Google Suite (https://support.google.com/chrome/a...
Reboot for ChromeOS (15.3+)
What For an MDM (Mobile Device Management) administrator managing ChromeOS devices, the ability ...