Search Results

What Opening a report lets you view the report results. When/Why Use this view when you need to inspect the report's line items and decide what action to take. For example, a software report might show that Firefox payloads need updates for both Windows and ma...

What The Devices view ( ) is the main FileWave Anywhere area for enrolled devices. Use it to open device details and start supported enrollment workflows. When/Why Use this view when you need device status, inventory details, group or Smart Group membership, o...

What Operating System and manual filters in the Devices view help you isolate specific platform and device subsets from your client pool.  For instance, if we were in a role only responsible for Windows devices, we would probably always filter for Windows dev...

What This page shows devices awaiting enrollment and lets you create placeholders. You can also specify Actions, such as which group to add devices to, which fields to set, and what should happen after import. When/Why Use this dialog when automatic import is ...

What Mass import devices or inventory data from a CSV or TXT file The upload option () lets you import device placeholders or update inventory fields for many devices at once. During import, FileWave Anywhere lets you map columns from the uploaded file to File...

What Device Actions are the commands you can send to a device from FileWave WebAdmin. Open the three-dot menu in the Devices view, or open the device details page, to see the actions available for that device. When/Why Use Device Actions when you need to do so...

What The Clear Activation Lock command removes Apple Activation Lock from an eligible managed Apple device. Activation Lock is tied to Apple ID and Find My, so this command is the admin recovery path when a locked device needs to be erased, reassigned, or retu...

What The Clear Passcode command is used to remove the current passcode that is assigned to a device. (Will not show unless a passcode is set on the device in question) When/Why You can use this command clear that passcode (if set).  Particularly useful when...

What The Clear Restrictions Passcode command removes a passcode that was set to prevent restrictions from being changed. A restrictions passcode must already be set on the device for this command to appear in FileWave Anywhere. You can also deploy an Apple Pro...

What A device can have many clones/alias/copies in many groups  When/Why Use this function to place a clone/alias/copy into many groups How Use the ellipsis (...) to the right of the device in the View - Devices and select "Copy to Group(s)"

What A device record can include both built-in inventory fields and custom fields. When/Why Use this option when you need to update fields for one device. For bulk changes, use the Upload Devices and/or Data workflow instead. For changing many devices at once,...

What You can use Lock device in FileWave Anywhere to remotely lock a managed iOS device. If the device already has a passcode, that same passcode is still required to unlock it. If no passcode exists, the device can be unlocked without one. When/Why Use this a...

What The Move to Group command is similar to the Copy to Group command, but Move to Group will move the current object rather than copy it.  This also means that the selected object must be capable of being moved.  For instance, a copy in a smart group can be...

What We are pleased to announce that in version 14.5+ of the FileWave WebAdmin console, you can now perform "Actions" on multiple devices at a time. When/Why When managing a large environment, it is a frequent occurrence to want to make the same change to m...

What Use "Remove from Group" when you want to remove one copy of a device from a manual group without deleting the device from FileWave. When/Why This is useful when a device no longer belongs in a specific manual group, or when that group should stop applying...

What The "Remove from System" command is what you might remember from the native FileWave admin as "Delete", and it has the same consequences.  But, in the native admin Delete was the same for the original object and the copies, even though the result was dif...

What The "Rename" command as the name implies is a command for renaming a device.  The behavior of this command varies widely based on the OS of the device and other factors. When/Why In its simplest form, this command (<iOS 12 with no naming restrictions o...

What Starting from FileWave version 14.7+ we added support for remotely rebooting a Windows system from both the Web and Native administrators. When/Why As an IT administrator, a remote reboot is sometimes required to address a problem or complete an instal...