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What Conditions are used to define what devices or other elements will show in the results of our smart group or report. When/Why We will almost always use at least one condition in a smart group or report (unless we wanted to see literally every device).  ...

What Report Groups are used for basic report organization. When/Why Over time, you'll find that hundreds of reports will clutter up your Reports view.  Report groups give you a way to organize reports into logical groups and enable us to navigate the user i...

What Viewing (Opening) a Report is simply done to see the contents of the report.  When/Why From this view, we can see our detailed line items and make conclusions based on what we see.  For instance, in the below we might review this report and say to ours...

What The Devices View () is where you will work with all of the devices that are enrolled in FileWave, and also where you can choose to enroll new devices. When/Why You will use this view whenever you want to see specific information about a particular devi...

What Operating System and manual filters in the Devices view help you isolate specific platform and device subsets from your client pool.  For instance, if we were in a role only responsible for Windows devices, we would probably always filter for Windows dev...

What Shows a list of devices awaiting enrollment and allows the creation of placeholders. Additionally you can specify Actions, such as what group the device(s) is added to, what fields to set, and more. When/Why If you don't have automatic import turned on...

What Mass import devices/data from a CSV The upload option () allows en masse import of devices and/or field data, and allows you to specify additional import actions. When/Why You would use this option any time you need to create a lot of placeholders at ...

What Device Actions are all of the "actions" or "commands" that you can execute against an endpoint from the FileWave WebAdmin.  Actions are taken from the (...) button in the Devices view, or from the detail view of any particular device. When/Why Having i...

What The Clear Activation Lock command removes an Activation Lock that has been imposed on a device through the use of an AppleID and the FindMy options. When/Why There are two main instances when you'll use this command...while erasing a device, Clear Acti...

What The Clear Passcode command is used to remove the current passcode that is assigned to a device. (Will not show unless a passcode is set on the device in question) When/Why You can use this command clear that passcode (if set).  Particularly useful when...

What The Clear Restrictions Passcode command is used to remove a passcode that has been set to prevent restrictions from being changed.  A restrictions passcode must be set on device for this command to show in the admin. You can make an Apple Profile that w...

What A device can have many clones/alias/copies in many groups  When/Why Use this function to place a clone/alias/copy into many groups How Use the ellipsis (...) to the right of the device in the View - Devices and select "Copy to Group(s)"

What A device can have many fields both custom and built-in. When/Why Use this option when a single device needs its inventory fields updated. For changing many at once see Upload Devices and/or Data How Use the ellipsis () to the right of the device i...

What An iOS device can be locked using FileWave Anywhere.  Locking a device is the same as if you pushed the device lock button locally.  If no passcode exists, the device can be unlocked without one.  If a passcode exists, it is required to unlock the device...

What The Move to Group command is similar to the Copy to Group command, but Move to Group will move the current object rather than copy it.  This also means that the selected object must be capable of being moved.  For instance, a copy in a smart group can be...

What We are pleased to announce that in version 14.5+ of the FileWave WebAdmin console, you can now perform "Actions" on multiple devices at a time. When/Why When managing a large environment, it is a frequent occurrence to want to make the same change to m...

What The "Remove from Group" command is what you might remember from the native FileWave admin as "Delete", and it has the same consequences.  But, in the native admin Delete was the same for the original object and the copies, even though the result was diff...

What The "Remove from System" command is what you might remember from the native FileWave admin as "Delete", and it has the same consequences.  But, in the native admin Delete was the same for the original object and the copies, even though the result was dif...

What The "Rename" command as the name implies is a command for renaming a device.  The behavior of this command varies widely based on the OS of the device and other factors. When/Why In its simplest form, this command (<iOS 12 with no naming restrictions o...

What Starting from FileWave version 14.7+ we added support for remotely rebooting a Windows system from both the Web and Native administrators. When/Why As an IT administrator, a remote reboot is sometimes required to address a problem or complete an instal...