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Modifying IVS Init.gz for testing purposes
What With the IVS, target devices uses init.gz as the boot image over the network. For troubleshooting purposes, you may want/need to make a change to this image (for instance to change a driver file or to make some workaround). When/Why This is not an act...
Removing pre-15.3 Kiosk Customizations (macOS/Windows)
Prior to FileWave 15.3 you had a method of customizing the Kiosk that is not used in 15.3 and beyond. Some of the customizations will be ignored with 15.3, but there are things you'll want to potentially remove and you may want to stop pushing out customizatio...
FileWave Kiosk for iOS/iPadOS overview (15.3+)
What The Self-Service Kiosk is FileWave's self-service experience for iOS and iPadOS devices. It lets users browse Kiosk-associated applications, profiles, books, and other approved content without IT having to assign every item directly to each iPad or iPhone...
FileWave Kiosk for macOS and Windows overview (15.3+)
This article will explain the details of the refreshed Kiosk for macOS and Windows that is included in FileWave 15.3+. Browse Payloads/Filesets The "Browse Payloads/Filesets" screen is a central feature within the app that enables users to explore and discov...
App Portal / Kiosk v2 transition
Evolution of App Portal for iOS/iPadOS: Transition from Technical Preview to Official Release In our commitment to continuous improvement and user-centric development, we are excited to announce a significant milestone in the journey of App Portal for iOS/iPa...
FileWave Boosters Improved Server Message Routing
What FileWave 11 introduced Booster Routing, a feature that allows off-loading direct traffic to the server by routing messages via Booster. This feature provides additional security if you only allow boosters to connect to your server and have all your device...
Missing Device Message in Kiosk for macOS and Windows (16.0+)
What Use the Missing Device state when a macOS or Windows device should stop offering self-service Kiosk actions and show return or contact instructions instead. In FileWave Central, right-click the device, choose Client State > Missing, and run a Model Update...
FileWave Support Resources
These are tools that you will use with Technical Support to troubleshoot issues and this page can be accessed via https://go.filewave.com/supportresources or https://supportresources.filewave.com. TeamViewer QuickSupport . Port Tester v16 On Window...
Client Monitor (16.0+)
What The FileWave Client Monitor is a tool that provides administrators with real-time insights into device connectivity and status. It helps diagnose and resolve issues efficiently, ensuring seamless communication between clients and the FileWave server. Fil...
Booster Monitor and Configuration Settings
Booster Monitor When you first launch Booster Monitor, it will attempt to connect to the Booster at the default address of 127.0.0.1 with the assumption that you are running the monitor on the system you installed it on. You can change that address to any v...
FileWave Appliances on HyperV Gen 1 - EOL
As FileWave continues to develop our industry-leading multi-platform solution, our primary goal is to make it as simple, stable, and scalable as possible. We have been providing HyperV Generation 1 and Generation 2 images for a few versions to have overlap, bu...
Importing FileWave VHD (Hyper-V)
FileWave's Hyper-V VMs are usually built using the latest version of Hyper-V, typically the same one that comes with the newest version of Windows Server. When importing the FileWave Server, IVS, or on older Windows OS'es, the Hyper-V Manager console may not b...
Creating and Deploying Images
The following articles will walk you through both capturing and deploying images to Windows computers.
Imaging Speed Test for IVS Performance Verification
What When imaging Windows devices from a FileWave Image Virtualization Server (IVS), it’s important to ensure that data transfer speeds are optimal. Bottlenecks can occur if the IVS and client devices are on different subnets, or if network links between them...
Best Practice Guide: Software Update Deployment (16.0+)
What With FileWave Version 16+, the system for patching devices with Operating system updates has been overhauled, and your current workflows likely should be as well. This article will review how you can best cleanup, reorganize, and overall simplify your p...
Windows Imaging in FileWave: Secure Imaging Option (15.5+)
What In FileWave version 15.5.0, significant changes have been made to the Windows Imaging process using the Imaging Virtual Server (IVS). Previously, when imaging or capturing a Windows system, the device would mount NFS (Network File System) volumes directl...
Setting the Password on First Login to FileWave Appliances (15.5+)
What Starting from FileWave version 15.5.0, there have been important changes to the default login process and security features of the FileWave Appliance: Disabled Root Login: The root user is now disabled from logging in directly to enhance security. N...
Expanding the Disk on a FileWave Appliance - Debian
Overview This guide explains how to use the FileWave Smart Disk Expansion script to automatically expand disk space on FileWave appliances. The script handles all the complexity of expanding LVM physical volumes, partitions, and filesystems with comprehensive...