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Booster System Requirements
Requirements As of January 2025 v15.5.1 the below are supported for running Boosters, but for updated information always consult the specific release on the Downloads Page. The FileWave Booster can also be installed on a Virtual Machine. macOS 12, 13 (Inte...
Filewave Firewall Scripts for Windows
Summary FileWave Installers by default leave Windows Firewall settings untouched. This article provides scripts that opens the Windows Firewall so the Windows processes can accept connections from the outside. For FileWave 15.5 we have baked this in to the ...
Modifying IVS Init.gz for testing purposes
What With the IVS, target devices uses init.gz as the boot image over the network. For troubleshooting purposes, you may want/need to make a change to this image (for instance to change a driver file or to make some workaround). When/Why This is not an act...
Removing pre-15.3 Kiosk Customizations (macOS/Windows)
Prior to FileWave 15.3 you had a method of customizing the Kiosk that is not used in 15.3 and beyond. Some of the customizations will be ignored with 15.3, but there are things you'll want to potentially remove and you may want to stop pushing out customizatio...
FileWave Kiosk for iOS/iPadOS overview (15.3+)
What The Self-Service Kiosk is FileWave's self-service experience for iOS and iPadOS devices. It lets users browse Kiosk-associated applications, profiles, books, and other approved content without IT having to assign every item directly to each iPad or iPhone...
FileWave Kiosk for macOS and Windows overview (15.3+)
This article will explain the details of the refreshed Kiosk for macOS and Windows that is included in FileWave 15.3+. Browse Payloads/Filesets The "Browse Payloads/Filesets" screen is a central feature within the app that enables users to explore and discov...
App Portal / Kiosk v2 transition
Evolution of App Portal for iOS/iPadOS: Transition from Technical Preview to Official Release In our commitment to continuous improvement and user-centric development, we are excited to announce a significant milestone in the journey of App Portal for iOS/iPa...
FileWave Boosters Improved Server Message Routing
What FileWave 11 introduced Booster Routing, a feature that allows off-loading direct traffic to the server by routing messages via Booster. This feature provides additional security if you only allow boosters to connect to your server and have all your devic...
Troubleshooting Deployment Issues with the FileWave Upgrade Fileset
If you’re experiencing issues deploying the Upgrade Fileset to devices, the resolution steps depend on the target operating system. macOS Deployment Issue: Devices show that the latest FileWave Client is not installed despite deploying the Fileset. Solution...
Missing Device Message in Kiosk for macOS and Windows (16.0+)
What As a FileWave Administrator, you sometimes need a reliable method to signal that a device is no longer available for normal use. The “Missing Device” message in the Kiosk is designed precisely for this purpose. When a macOS or Windows client is flagged a...
FileWave Support Resources
These are tools that you will use with Technical Support to troubleshoot issues and this page can be accessed via https://go.filewave.com/supportresources or https://supportresources.filewave.com. TeamViewer QuickSupport . Port Tester v16 On Window...
Client Monitor (16.0+)
What The FileWave Client Monitor is a tool that provides administrators with real-time insights into device connectivity and status. It helps diagnose and resolve issues efficiently, ensuring seamless communication between clients and the FileWave server. Fil...
Setting the Primary Colour, Name and Logo in Kiosk/App Portal (16.0+)
What This article provides step-by-step instructions for configuring the new Kiosk2 and App Portal introduced in FileWave 16.0, including how to set a primary colour, name, and logo for the App Portal / Kiosk on FileWave v16.0+. When/Why For brand consisten...
Windows Client Pre-Requisites
All you need to do to enroll a Windows Client is to deploy a customized FileWave Client MSI to your machines. We typically recommend using an existing tool capable of deploying a MSI such as Group Policy. This customized MSI can also be "baked" into a Window...
Booster Monitor and Configuration Settings
Booster Monitor When you first launch Booster Monitor, it will attempt to connect to the Booster at the default address of 127.0.0.1 with the assumption that you are running the monitor on the system you installed it on. You can change that address to any v...
Imaging Issue After Upgrading FileWave and Using Self-Signed SSL Certificate
What You are experiencing difficulties imaging machines after upgrading your FileWave Server, IVS, and Clients while using a Self-Signed SSL Certificate. When/Why This step is necessary when using a Self-Signed SSL Certificate. Ensure to include this additi...
FileWave Appliances on HyperV Gen 1 - EOL
As FileWave continues to develop our industry-leading multi-platform solution, our primary goal is to make it as simple, stable, and scalable as possible. We have been providing HyperV Generation 1 and Generation 2 images for a few versions to have overlap, bu...
Importing FileWave VHD (Hyper-V)
FileWave's Hyper-V VMs are usually built using the latest version of Hyper-V, typically the same one that comes with the newest version of Windows Server. When importing the FileWave Server, IVS, or on older Windows OS'es, the Hyper-V Manager console may not b...