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Adding non macOS devices to business.apple.com (ABM) and Apple School Manager (ASM) using Apple Configurator 2.5+
What With iOS 11 and Apple Configurator 2.5+, it is possible to add non macOS devices to ASM and ABM. This means that devices which were not acquired via your Apple Purchasing Account tied to DEP can be now added manually by preparing the device using Configu...
Apple TV Automatic Advance (DEP)
Description This recipe will walk you through the steps of enrolling an Apple TV HD 4th gen into FileWave with DEP utilizing the Automatic Advance setting. This setting is only available if you are using an Apple TV HD 4th gen and FileWave v12. Recommended t...
APNs Certificate Creation & Renewal on Windows Computers
Description The following guide provides the steps to create and renew an APNs certificate using Windows. APNs TopicAn APNs certificate has a unique topic, in the form of a hexadecimal string, and belongs to the Apple ID used to create the certificate. Wh...
VPP Notifications (Apple VPP API v2)
What Starting from FileWave version 14.6.0 we added support for a new Apple API for App and Book Management within the Apple Volume Purchase Program. With FileWave 15.1.0 this API became the default. The main difference compared to the previous version is tha...
VPP App Updates for macOS / iOS / tvOS devices
Description As standard, VPP Apps on devices should update automatically, regardless of how they were installed, e.g. Kiosk or Standard Deployment. They may also be occasion to block VPP Updates, without locking the entire device. Information By default, w...
Redeeming VPP/Gift Codes
Description For those that can't use VPP, Redeemable Codes provide a way to assign Licenses to iTunes Store IDs , in order to deploy Apps to devices. Who has used the licence, and how manageable are they ? This article gives an overview over how to find out,...
Apple’s Volume Purchase Plan and License Management
What is VPP? VPP, or more formally, Apple's Volume Purchase Program, is a mechanism by which an organization or institution can purchase macOS and iOS applications and books in bulk and provide these to their end users. The process revolves around creating a ...
Configuring LDAP authentication
You can use pre-designated, fixed account names and passwords to enroll devices in MDM, or you can use your existing LDAP (Active Directory, eDirectory, Open Directory) database as the credentials for enrollment. To set this up, you will edit a configuration f...
Installing the FileWave Central application
Depending on deployment plans, the FileWave Admin application can be installed on two different types of systems; the systems administrator's primary workstation, and a desktop or portable being used for creation of Fileset Magic Filesets and/or primary images...
Configuring FileWave Server License
All of the settings that are used to establish the core configuration of FileWave server are performed within the Preferences panes located under the FileWave Admin menu item. However, before you can begin configuring your settings, you must activate your File...
Configuring FileWave Server Basic Preferences
This section covers the basic FileWave preferences of General, Organization Info, Kiosk, Inventory, Mail, Editor and Proxies. The more complex preferences - Mobile, LDAP, VPP&DEP, Engage, and Imaging are covered in their own sections. General preferences Fil...
Self-Service Kiosk Overview
FileWave supports two methods of distributing content by way of assignment (Association or Deployment). Standard Assignment When a FileWave Admin creates a Standard Assignment, content of the Fileset is installed automatically, without user interaction. Kio...
Apple MDM Lost Mode
What Lost Mode locks devices from use until Lost Mode is disabled. This enhances the security whilst devices are in an unknown location. Why On occasion, users can misplace devices. To assist the protection of data and prevent anyone from using the device...
Inventory-only Clients
Management Mode A new flag has been added to computer Clients. It has two values: Managed (normal mode); and, Inventory only. To change Management Mode, right click on a client and select "Management Mode." Inventory only This setting allows you to have you...
Understanding FileWave Clients, Groups, and Smart Groups
Client operations The FileWave Client needs to be installed on computers that you want to manage with FileWave. The FileWave Client should to be given a unique name so that the FileWave Server can identify the FileWave Client. During startup, the FileWave Cli...
Desktop / Laptop Client Install and Configure
The FileWave Client runs on both OS X/macOS and Windows computers with the following requirements: Operating Systems Supported macOS Windows 10 & 11 For specific versions look at the Downloads page to see what is required for that version. Downloading...
Enrolling Computer Clients in to FileWave
Click on the New Client toolbar icon will bring up the Create New Client window. Clicking on Desktop clients will open the New Client From Server window, which is where computer clients will show up once the FileWave client on the device checks in with the des...
VPP Application Upgrade Timing
What As a FileWave administrator, I want more control over when VPP applications receive updates so that they happen after work or school hours. In the past, this was not possible. When/Why You can now pick Never, Always or Scheduled for VPP application up...
Unremovable VPP Applications
What There is a new options for VPP apps, namely preventing the user from removing them. (iOS/iPadOS 14+ required) When/Why We may want to prevent users from removing a VPP licensed and MDM delivered application if it is essential for their day to day use....
Enrolling Mobile Devices into FileWave
Before FileWave 11.1, iOS devices needed to enroll in MDM before they could be imported into FileWave Admin. Starting with FileWave 11.1, it's possible to pre-import iOS devices; i.e., make Placeholders for them in the database, before they enroll either using...