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Firmware Password (macOS 10.14 Mojave+)
Description Apple have seen to make some changes regarding this over time, through versions of macOS. The following is a method that should work with macOS 10.10+ machines. This recipe allows for creating, changing or deleting the Firmware password. This s...
Apple App Store and Automatic Updates
Developers are frequently updating applications and submitting new versions to Apple App Store. FileWave is automatically sending requests to devices to upgrade applications when a new version is available. How does FileWave detect if there is an update? For...
Apple ID prompt still appears even when Activation Lock Bypass Code is used during Remote Wipe
PROBLEM When executing a Remote Wipe against a Supervised iOS 7.1+ device and the "Remove Activation Lock" option is checked, the expected behaviour is that on activation of the iOS device, the AppleID username and password will not be required. Instead, the ...
Apple Metadata Missing After Fileset Installation (macOS)
Description In some instances Metadata is added to items to provide additional features, however, this Metadata may not be transferred when the App is delivered as a standard Fileset. Where this occurs, the Metadata may be re-injected using a script. An exa...
Applications Preventing Reboot (macOS/Windows)
Description Before the FileWave client reboots a computer, where the Fileset properties are set to reboot, a warning can be expected to 'Quit All Running Processes' with a list for the user to address. Some processes do not respond to FileWave Clients reques...
Block iOS TV App (iOS 10.2+)
This article will show you how to block the TV app introduced with iOS 10.2 with your updated and supervised iOS devices. Your FileWave server will have to be version 11.2.2+. Steps: Once in the Filesets view, select New Mobile Fileset at the top and then ...
Change Administrator User Password on macOS
This article will guide you through importing a Fileset that will give you the ability to change the Administrator password on macOS devices. Requirements: FileWave Admin macOS Client Steps to Deploy: Download and Import the Fileset Download Ch...
Clearing FileWave Client Certs
In some situations, you may want to explicitly make the server clear and revoke a client certificate without deleting the client from FileWave, for instance if you are wiping a macOS client or reinstalling an IVS client. From FileWave Central For desktop c...
Customised Screen Saver (macOS)
Description Create a customised macOS Screen Saver (.saver) to simply display an image or more advanced HTML/Javascript code. Ingredients FileWave Central Example Fileset: Example_FileWave.saver.zipTaken from: https://github.com/tlrobinson/WebSaver Di...
Deploying CUPS printers (macOS)
Before you begin We first need to setup the CUPS printers on a single test device. Once they are manually setup please test each individual printer and ensure they work as you'd like them to before proceeding. Note that you want to setup ONLY the printers you...
FileWave iOS Kiosk (IPA) Location Tracking Problem
We have been made aware of an issue with our FileWave Kiosk Enterprise IPA app with regard to location tracking. Simply put, iOS no longer allows our application to be approved once, and then allowed to collect geo-location information for all time. Even whe...
Does Inventory report data about iOS Applications?
Yes and No. The Inventory tracks lots of the same information for all devices. Including what applications are installed where. The exception with iOS devices is that we are unable to obtain application usage like: Average Time Used First Launched ...
Customizing iOS Device Wallpaper with Dynamic Text
What FileWave v14.10.0 introduced a new feature that allows customisation of wallpaper on iOS devices. This feature enables the additions of wallpaper text and with FileWave's parameters within Profiles, a single generic profile can be used to display Serial ...
macOS MDM Enrolment State
DESCRIPTION macOS devices are unique, in as much as they may be managed by both the FileWave Client and Apple's MDM process. The MDM Enrolment State is an inventory item which shows the current state of MDM enrolment. FileWave requires the FileWave Client f...
Apple Notarisation and Custom PKG Installers
Description Apple has introduced notarisation as a requirement for installation of PKGs on macOS with macOS version 10.15. Notarisation status can be determined in two ways : Offline: cryptographically verifying a ticket stapled to the PKG at installer cr...
Hide local macOS admin users
Description Hide local admins at the login window Ingredients FW Central Proper text editor (like TextWrangler - OS X or notepad ++ - Windows) Directions Make an empty Fileset with a script that runs at activation. Use this code as an example of h...
Full macOS Model name to Inventory (Custom Field)
Description Need to know the full name of "Retina, 15-inch, Late 2013)" rather than the Model Identifier "MacBookPro11,3". The provided script will look up the name and write it to inventory as a custom field If necessary, please view the following for deta...
Execute macOS scripts as Defined User
Description By default, the FileWave Client executes scripts and tasks with elevated permissions (root on macOS). The below shows a method to launch a command as an alternate user when ran through FileWave. Ingredients Text editor FileWave Central Dir...
macOS 10.15+ and zsh shell for scripting
Description Apple announced changes to the default shell for macOS 10.15: https://support.apple.com/HT208050 Information For years now, Apple has appeared to avoid any tools that are covered by the GPL v3 Licence as well as remove any that were in use over...
How to Create Local User Accounts on macOS 10.15+
Description Provided is a scripted recipe to create a local user account on macOS devices associated with the below Fileset. Options allow for creating: Admin or standard accounts Hidden or visible accounts Other values may be specified. Information ...