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What Device Actions are the commands you can send to a device from FileWave WebAdmin. Open the three-dot menu in the Devices view, or open the device details page, to see the actions available for that device. When/Why Use Device Actions when you need to do so...

What The Clear Activation Lock command removes Apple Activation Lock from an eligible managed Apple device. Activation Lock is tied to Apple ID and Find My, so this command is the admin recovery path when a locked device needs to be erased, reassigned, or retu...

What The Clear Passcode command is used to remove the current passcode that is assigned to a device. (Will not show unless a passcode is set on the device in question) When/Why You can use this command clear that passcode (if set).  Particularly useful when...

What The Clear Restrictions Passcode command removes a passcode that was set to prevent restrictions from being changed. A restrictions passcode must already be set on the device for this command to appear in FileWave Anywhere. You can also deploy an Apple Pro...

What Copy to Group creates another group membership for the same device in FileWave Anywhere. It does not create a new device record, erase inventory, or remove the device from its existing groups. When/Why Use this action when a device should appear in more t...

What A device record can include both built-in inventory fields and custom fields. When/Why Use this option when you need to update fields for one device. For bulk changes, use the Upload Devices and/or Data workflow instead. For changing many devices at once,...

What You can use Lock device in FileWave Anywhere to remotely lock a managed iOS device. If the device already has a passcode, that same passcode is still required to unlock it. If no passcode exists, the device can be unlocked without one. When/Why Use this a...

What The Move to Group command moves a selected device or group to another group. It is related to Copy to Group, but it changes the object's current group placement instead of adding another membership. Objects that come from Smart Groups can be copied, but n...

What FileWave Anywhere can run one supported device action against several selected devices at once. When/Why Use bulk actions for work such as restarting or wiping a set of iPads, or updating the same Custom Field on several devices. Check the selected device...

What Use "Remove from Group" when you want to remove one copy of a device from a manual group without deleting the device from FileWave. When/Why This is useful when a device no longer belongs in a specific manual group, or when that group should stop applying...

What The "Remove from System" command is what you might remember from the native FileWave admin as "Delete", and it has the same consequences.  But, in the native admin Delete was the same for the original object and the copies, even though the result was dif...

What Use the Rename device action when you need to update a device name from FileWave Anywhere. The result depends on the device platform, MDM restrictions, and whether FileWave can rename the device itself or only the FileWave record. When/Why For supported i...

What Use Restart Windows Devices when you need FileWave to remotely reboot one or more managed Windows computers from FileWave Central or FileWave Anywhere. When/Why A remote restart is useful when a Windows device needs to finish an installation, recover from...

What Use Send Verify when you want a managed device to check in, refresh inventory, and process the inventory or MDM requests FileWave sends for that platform. When/Why Send Verify asks the selected device to report current inventory and process the relevant v...

What Tracking Mode controls whether FileWave requests location information from a managed device. Location availability depends on the device platform, enrollment type, operating-system privacy controls, and user choices on the device, so results can vary. Whe...

What Wipe Device sends a destructive erase command to the selected managed device. On iPhone and iPad, it is the remote equivalent of Erase All Content and Settings. When/Why Use this action when a device must be erased before reassignment, return, or re-enrol...

What FileWave Anywhere can send a Wipe command to Windows devices that are enrolled through Windows MDM. Windows MDM is separate from a standard FileWave Client (fwcld) enrollment; for enrollment context, see Manually enrolling a device into FileWave Windows M...

What Use the Groups pane on the left side of Devices to move around the device tree and change which devices appear in the list. When/Why You will use group navigation constantly in Devices. It is the quickest way to move between locations, departments, smart ...