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Individual Device View
What The individual device view is a detailed level view of all pertinent details about any individual device. The URL for this view is always going to be in the form of https://my.server.address/devices/<fw_device_id>/info. This deep url allows you to easi...
Tree / List View Toggle
What The Tree/List View option in the Devices view changes how FileWave Anywhere displays the selected group. Tree view shows the selected group and its immediate contents, while List view flattens the selection so you can focus on devices in the selected grou...
Working with Groups and Smart Groups
What Groups and Smart Groups are core organizational tools in FileWave. They let you work with devices by purpose, department, location, platform, deployment need, or any other structure that matters in your environment instead of managing everything one devic...
Profiles and Policies in FileWave Anywhere
What In FileWave Anywhere, profiles and policies are configuration payloads that apply managed settings to devices. The name and available settings depend on the target platform. When/Why Open Payloads and choose Create Configuration to create an Apple profile...
Add Profile
What Apple profiles let you control settings, features, and restrictions for iOS, iPadOS, macOS, and tvOS devices. When/Why Use profiles for initial setup, requested restrictions, and ongoing configuration changes. Common examples include Wi-Fi settings, camer...
Editing Payloads / Payload Properties
What In FileWave Anywhere, you can edit profile payloads, change properties for other payload types, and review basic payload deployment information. When/Why Use the Payload view when you need to inspect a payload, check deployment status, or adjust payload p...
FileWave Anywhere Payload Script Editor
What The FileWave Anywhere script editor lets you edit scripts inside payloads that support scripts, without leaving the web console. When/Why Use this editor for quick payload-script changes. For larger edits, work in a code editor first, then paste the revie...
Payload Actions (Move/Remove)
What In FileWave Anywhere, payloads can be moved to another location or removed when they are no longer needed. When/Why Move a payload when you are reorganizing payloads or when a payload was created in the wrong location. How Use the ellipsis menu to the rig...
Payload Groups
What Payload groups are used to generally organize payloads and to mass assign payloads to groups of devices. When/Why We'll use these groups whenever things get a little bit messy. They can be very helpful to organize and we highly recommend that you don'...
Upload a Configuration Profile in FileWave Anywhere
What FileWave Anywhere can import an existing Apple configuration profile in .mobileconfig format. Use this when a profile was created in another tool or supplied by a vendor and you do not need to rebuild its payloads in FileWave. When/Why After import, revi...
Export .p12 SSL Certificate from Windows
When managing mobile devices, install a trusted SSL certificate on the FileWave Server. The server SSL certificate is configured in FileWave Central > Preferences > Mobile. If you generated the Certificate Signing Request (CSR) on a Windows-based system and co...
Renew MDM self signed SSL certificate with iOS devices
Self Signed certificate renewal Renewing MDM self-signed certificate can be done if the current certificate has to be changed: the certificate is or is about to expire the certificate is not or will not be trusted by devices anymore The main issue with...
Renew FileWave Server Self-signed Certificate
Description For simplicity, we should recommend Renewing with an Official SSL certificate or Let's Encrypt Setup for FileWave Server (Debian) Using a self-signed certificate is strongly discouraged for a production server. Information A self-signed certifi...
Self-Signed SSL Certificates Going Forward
Using a self-signed certificate is not the recommended option and needs to be given a second thought before implementation. Having a certificate trusted by a Global Certificate Authority (CA) is not only the most recommended and most secure option but also bec...
Self Signed Certificate Error during iOS OTA Enrollment
This article shows how to resolve the certificate-trust error that can appear when you manually enroll iOS or iPadOS devices through OTA enrollment while the FileWave Server uses a self-signed certificate. For production environments, use a publicly trusted se...
Root Trusted SSL Certificate (Using and Renewing)
Description To communicate with devices, a certificate is required. Our recommendation is for a root-trusted SSL certificate to be implemented. If you are currently using a self-signed certificate, we suggest moving to a trusted root certificate; wildcard ce...
SSL Server Certificates - iOS 13 and macOS 10.15
Apple have updated their requirements for certificates for their new operating system releases: https://support.apple.com/en-us/103769 The new requirements can be broken down in the 3 major sections: The mandatory presence of a Subject Alternative Name Pres...
Fileset (Payload) Status in Inventory
What It has long been possible to compile "FileSet Reports" in the FileSet view within the FileWave admin, but it was not possible previously to create Inventory Queries (Reports) using the same info. With FileWave 14.5+, this issue is resolved, and more tra...