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908 total results found

Does Inventory report data about iOS Applications?

iOS / iPadOS

Yes and No. The Inventory tracks lots of the same information for all devices. Including what applications are installed where. The exception with iOS devices is that we are unable to obtain application usage like: Average Time Used First Launched ...

Customizing iOS Device Wallpaper with Dynamic Text

iOS / iPadOS Customising iOS Wallpaper

What FileWave v14.10.0 introduced a new feature that allows customisation of wallpaper on iOS devices. This feature enables the additions of wallpaper text and with FileWave's parameters within Profiles, a single generic profile can be used to display Serial ...

macOS MDM Enrolment State

FileWave Client Enrolling Devices

DESCRIPTION macOS devices are unique, in as much as they may be managed by both the FileWave Client and Apple's MDM process.  The MDM Enrolment State is an inventory item which shows the current state of MDM enrolment. FileWave requires the FileWave Client f...

Apple Notarisation and Custom PKG Installers

FileWave Client Enrolling Devices

Description Apple has introduced notarisation as a requirement for installation of PKGs on macOS with macOS version 10.15. Notarisation status can be determined in two ways :  Offline: cryptographically verifying a ticket stapled to the PKG at installer cr...

Hide local macOS admin users

macOS

Description Hide local admins at the login window Ingredients FW Central Proper text editor (like TextWrangler - OS X or notepad ++ - Windows) Directions Make an empty Fileset with a script that runs at activation. Use this code as an example of h...

Full macOS Model name to Inventory (Custom Field)

macOS

Description Need to know the full name of "Retina, 15-inch, Late 2013)" rather than the Model Identifier "MacBookPro11,3".  The provided script will look up the name and write it to inventory as a custom field If necessary, please view the following for deta...

Execute macOS scripts as Console User

FileWave General Info Scripting

Description By default, the FileWave Client executes scripts and tasks with elevated permissions (root on macOS). This addition to the start of a script will execute it as the currently logged-in user (also known as the console user). Ingredients Text edi...

macOS 10.15+ and zsh shell for scripting

FileWave General Info Scripting

Description Apple announced changes to the default shell for macOS 10.15: https://support.apple.com/HT208050 Information For years now, Apple has appeared to avoid any tools that are covered by the GPL v3 Licence as well as remove any that were in use over...

How to Create Local User Accounts on macOS 10.15+

macOS

Description Provided is a scripted recipe to create a local user account on macOS devices associated with the below Fileset.  Options allow for creating: Admin or standard accounts Hidden or visible accounts Other values may be specified. Information ...

Apple Silicon M1 / M2 Native Client Support and Rosetta

macOS

What 14.8+ FileWave Client PKG installer now installs a native M1 or M2 client, negating the need for Rosetta 2. Prior FileWave client installers were for Intel only and relied on the PKG installer to install Rosetta 2 for M1 / M2 compatibility.  Rosetta 2 w...

FileVault - Getting Started

macOS FileVault

Please NoteSetting up FileVault 2 with FileWave is supported with MDM enrolled macOS devices only! MDM enrolled devices are such that went through DEP enrollment or had the MDM profile installed manually. These advanced steps are for system administrators and...

FileVault
FileWave Version
15.2.x

Wipe Device for macOS

macOS

What To wipe a macOS device you can right-click on a device and pick Wipe Device... as shown. Before macOS 12, Erase Device MDM command would obliterate the system, meaning that critical files and data would be removed and the system would then be inoperative...

Conclusions

Playbook: Device Refresh / Back to School

Undertaking a large-scale device refresh or (re)Enrollment is a significant task. However, with careful planning, thorough preparation, and efficient execution, your organization can transition smoothly and successfully. FileWave's comprehensive toolsets, comb...

Playbook
Device Refresh

Alternate macOS Software Update Method (Legacy)

Software Updates (Apple)

Description FileWave server automatically pulls OS Update Catalogs for computers and these are made available through the ‘New Desktop Fileset’.  To prevent unwanted updates being installed on incorrect machines, we would recommend using the Software Update D...

Apple MDM OS Software Updates

Software Updates (Apple)

What All MDM configured devices will report and receive Software Updates via MDM. This is the same for: iOS iPadOS tvOS macOS (Either Big Sur and above or earlier versions if the client is configured for MDM Software Updates) When/Why Before MDM Th...

Defer Apple OS Updates

Software Updates (Apple) Block OS Updates and Installers

What Apple allow users to update devices themselves, however it may be desired to delay an update, perhaps due to some incompatibility that is not yet resolved. When/Why When Apple release updates, devices report these updates to the users of the device; al...

Apple Content Caching service

Apple General Info

What Every device will individually reach out to Apple to pull Software Updates and VPP Apps and their respective updates. To alleviate the amount of external traffic, Apple provide Content Caching. When/Why Any macOS device may be configured to provide Con...

Understanding Similar and Identical Software Update Names in FileWave for Apple Devices

Apple General Info

What As a Unified Endpoint Management tool, FileWave manages a wide range of devices, including Apple devices such as macOS, iOS, iPadOS, and tvOS. In the Software Updates list for these devices, you may notice updates that have similar or identical names, su...

Microsoft Office 365 OAuth and Exchange Profile

Profiles (Apple)

What Basic Authentication has been deprecated as of December 2022. Now only a Modern Authentication method (using OAuth) will work. This KB article will guide on how to setup and get connected with FileWave's Exchange Profile. Requirements are: FileWave C...

Moving the App Portal Web Clip using the Home Screen Layout Payload

Profiles (Apple)

To move the App Portal Web Clip using the Home Screen Layout Payload, locate the URL of the web clip from any iOS device settings: Settings App > General > Device Management > FileWave MDM > More Details  "Web Clip" as seen below:  The Web Clip addres...