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Apple MDM

Top Tips

Android EMM

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Apple MDM

Apple General Info

With the exception of macOS, all Apple devices are managed purely through MDM.  macOS devices on the other hand, relies upon the FileWave Client, however, when MDM enrolled, benefit from the additional features 

FileWave End-User Notifications

Kiosk

FileWave Client Configuration

FileWave Client

Essential so devices can contact the FileWave Server, with optional entries, but may require altering.

iOS Software and Profiles

Evaluation Guide 4. Fileset Creation and Deployment

iOS Filesets FileWave can deploy just about everything supported on iOS device including Profiles, VPP applications, .IPA applications, iBooks, and PDFs using Filesets. After creating a Fileset, please make sure to review the Fileset Creation and Deploymen...

macOS Software and Profiles

Evaluation Guide 4. Fileset Creation and Deployment

macOS Filesets FileWave allows you to deploy any file, native installer, scripts, or Profiles to a macOS machine. FileWave has no file-type or file-size restrictions and all scripts and installers will be launched with elevated privileges by default. After...

Android Software and Policies

Evaluation Guide 4. Fileset Creation and Deployment

Android Filesets Deploying Google Play Apps Deploying Google Play Web Apps Android Policies Android EMM Policies and Permissions ...

Windows Imaging - Capture Image

Evaluation Guide 4. Fileset Creation and Deployment

One image to rule them all Well, at least that's the plan. Since FileWave recommends using a thin image that has been Sysprep'd with "/generalize" and "/oobe", your Master Image will not be specific to any make/model of computer and will go through the defa...

Windows Imaging - Deploy Image

Evaluation Guide 4. Fileset Creation and Deployment

Start your imagin' ! Now that we have captured our Master Image, let's deploy it out to some Windows machines. Associate an image to machines You can associate a Windows image to a previously enrolled FileWave Client or to a "bare-metal" machine using a...

OS Software Updates

Evaluation Guide 4. Fileset Creation and Deployment

Stay Patched with FileWave Keeping your Windows, macOS, iOS, and tvOS device's operating systems updated is one of the most important steps to ensuring device security. FileWave sync with the default Microsoft and Apple Software Update catalogs allowing you...

Windows Imaging - Setup

Evaluation Guide 4. Fileset Creation and Deployment

FileWave Imaging Virtual Server (IVS) FileWave's ability to image is done by leveraging an on-premise server that we refer to as the "IVS". This server must be virtualized in either Hyper-V or VMWare environments. The IVS uses PXE Boot to network boot your ...

Technical Support Tools

FileWave General Info

About These are the FileWave Automated tools. We provide these scripts and automation tools to our customers to help them in their systems. Tools Selection Port Tester The Port Tester (PT) is a utility to help verify that all the needed firew...

What is Compatibility Mode?

FileWave General Info Troubleshooting

FileWave 13.1 introduced new security options and a mode to allow older clients to connect. Compatibility Mode was removed in FileWave 15.4.0 in favor of only using secure connections. Problem I don't know what compatibility mode is and what enable and disa...

Enable core dumps for booster crashes

Boosters Troubleshooting

For centOS Step-by-step guide edit this file:vi /usr/local/etc/filewave/supervisor/supervisord-booster.conf Uncomment this line:command=/bin/bash -c "ulimit -c unlimited && /usr/local/sbin/fwbooster restart the booster: sudo /etc/init.d/fw-boo...

FileWave Error Codes

FileWave General Info Troubleshooting

Server Error Context Explanation Solution -8 During Database Verification There are some orphaned objects in the database The first thing to do is to run a DB compact. You can run it from Xserver
monitor which is in /Applications/FileWave.
Th...

How to Restart FileWave Components

FileWave General Info Troubleshooting

There may be times where you will need to restart all components within the FileWave server, or just a single component (postgres or apache). From your macOS or Linux server you can type "fwcontrol", which should give examples of fwcontrol usage. macOS or Lin...

How to set FileWave Server components to debug mode

FileWave Server Troubleshooting

For troubleshooting purposes, it may be useful to set the FileWave server to debug mode. When troubleshooting issues with the FileWave server, booster, LDAP collection and syncing, as well as Software Update catalog issues, debug logging will give you extra in...

FileWave Server Pre-Upgrade Backup

FileWave Server

What In order to ensure data integrity during upgrade, version 14 of FileWave introduces a pre-upgrade backup utility to make doubly sure that the FileWave database and configuration files are protected. When/Why This additional layer of security protects u...

FileWave Log File Locations

FileWave General Info Troubleshooting

The following lists the locations of log files, as well as some additional files used by FileWave across the FileWave family of products FileWave Admin FileWave Admin Logs Details File Location FileWave Admin LogLogs all FileWave Admin Connecti...

fwxserver folder relocation in FileWave Server 13.1.4+ on macOS and Linux Platforms

FileWave Server Troubleshooting

Does this affect my installation?  To determine whether action is required from you immediately prior to the installation of 13.1.4, please run the following command as root on your FileWave server :  if [ ! -z "`mount | grep /fwxserver`" ]; then echo 'Actio...

Using PsExec to Remotely Restart the FileWaveWinClient Service

FileWave Client Troubleshooting

What Using PsExec to remotely restart the "FileWaveWinClient" Windows service allows you to remotely manage the FileWave client on Windows devices. This can be useful in situations where the client is not functioning properly and needs to be restarted in orde...

Resolving Network Issues with FileWave Server or Boosters on macOS when using Carbon Black EDR Extension

FileWave General Info Troubleshooting

What FileWave has observed network issues when the Carbon Black EDR (Endpoint Detection and Response) extension is installed on a FileWave server or booster running on macOS. The issues can manifest as Boosters stopping to answer or respond, leading to disrup...

Using LDAP to enroll macOS/iOS/Android devices

Evaluation Guide 3. Client Enrollment

Use this document if you are trying to point your enrollment of device to directory services (Active Directory, Open Directory, eDirectory or OpenLDAP). This is used for Android Device and well as iOS devices or macOS devices enrolling OTA (over the air) as we...

ldap

Understanding Free Space on APFS Volumes

macOS

What This article explains how free space is calculated on APFS volumes and how it differs from traditional file systems like HFS+. When/Why Understanding free space on APFS volumes is essential for managing storage on macOS devices, as it helps users and a...