Advanced Search
Search Results
908 total results found
Opening FileWave Central (Admin) in a Specific Language (macOS)
What FileWave Admin will automatically use the language, if supported, set on the workstation at installation (default English). It is however possible to run FileWave Admin in a different language, as shown below, through an Apple Shortcut Menu Bar item. W...
Opening FileWave Central (Admin) in a Specific Language (Windows)
What When you install FileWave Admin, it will automatically use the language you have set on your workstation (if not available, it will default to English). If you want to change FileWave to run in another language, you have to launch Central/Admin with an a...
Configuring and using the Dashboard
In FileWave Central, the Dashboard is the first view an administrator gets of their FileWave environment. The Dashboard is designed to give the FileWave administrators a quick view of their server and be able to focus in on a missing setting, or a possible ser...
Location Tracking Technologies
FileWave Location Tracking The location reporting feature in FileWave is disabled by default. It is recommended that you; verify that this feature is per your organization’s policies and AUP (Acceptable Use Policy). Notify your end users before activating loc...
Location Tracking Setup
FileWave Location Tracking The location reporting feature in FileWave is disabled by default. It is recommended that you; verify that this feature is in accordance with your organization’s policies and AUP (Acceptable Use Policy). Notify your end users before...
FileWave App Portal for iOS (IPA Install)
For FileWave 15.3.0+ please note that the IPA is automatically deployed. Once 15.3.0 is released please see: Automatic updating of iOS/iPadOS Kiosk (15.3+) Once an iOS/iPadOS device is enrolled, the FileWave App Portal will be automatically installed. The ve...
Kiosk Package Updates Category (macOS PKG)
Description Kiosk may show 'Package Updates' for associated PKG Filesets where older PKGs are already installed on the device. Information When a PKG Fileset is associated, as a Kiosk item, to a device, the FileWave Client will check the PKG receipts on t...
Adobe Air (Windows EXE)
Description Need to deploy Adobe Air onto your Windows machines? Here is what you need to know to make that fileset. Ingredients Adobe Air installer FileWave Central Directions Download the most recent Adobe AIR Installer from http://get....
Retiring a device from FileWave
In some cases, you may find yourself in a position where retiring a device is the wisest thing to do. Here are some steps to assist you in that process based on the operating system a device is running. iOS Log into ASM Search for the device by seri...
FileWave Client Configuration Settings
FileWave Client Configuration Settings Configuration Settings are found in the Windows registry or macOS plist: macOS: /usr/local/etc/fwcld.plist Windows: HKLM\Software\FileWave\WinClient (native), HKLM\Software\FileWave\WOW6432\WinClient (32bit install o...
FileWave Client Status Check: How to ask the client what it is doing on macOS and Windows
What The FileWave client, available for both macOS and Windows, allows administrators to verify its status and understand the tasks it's currently handling. This can be accomplished by executing a specific command in the Terminal application on macOS, or the ...
Locking Devices
What is it? What are device locks? What is the difference between "Lock" and "Lock Devices" The locking behavior is the same for macOS, Windows, iOS, and non-EMM Android. Answer Lock / Unlock Lock - Locking a client binds that client to the current model ...
Placeholders
Placeholders Placeholders for computers and mobile devices are useful in many situations where you need to create a device FileWave has not seen yet, and pre-assign them varying content: Import new Windows computers and assign them what image you want to p...
Exporting Data
What From almost any view in the FileWave WebAdmin you can export the data in the current view. When/Why Typically we will want to export data when we want to put it into some other format, like a spreadsheet or a presentation. How As you'll see below, ex...
Search Criteria
What The general upper-right Search tool () will search for devices from within any view in the FileWave WebAdmin. When/Why We'll use this tool to quickly get to any device, from anywhere within the admin for those quick one-off support types of issues. We...
Update Model
What In every view of the FileWave WebAdmin, you are going to see this icon () in the header right beside a label for the Model Number (). The "model" in FileWave is the concept of committing changes to be ready for production so to speak. Each time the mod...
Dashboard Warning levels and Descriptions
Problem The table below provides an overview of the information that is returned by the Dashboard in the FileWave Admin console. Environment FileWave Central Console Resolution Item Description Free Disk Space Free disk space on fwxserver...
What is the difference between Revert and Restore?
Problem Let's figure out the difference between revert and restore and when we need to use them. Something has happened and you want to take a step back. Maybe you have noticed under the Server menu → "Revert to Last Model" and in the command line there ...
FWAdmin CLI (Command Line Interface)
Using FileWave Admin CLI (Command Line Interface) for OS X and Windows Admin CLI allowances include: Importing Folder Package Image Removing Associations Filesets Updating model Reporting Clients Filesets Associations Defa...
Prevent Duplicates During Enrollment
A Desktop device (Client) is identified in FileWave by Client Name and Device Fingerprint. Have a device duplicated in FileWave could cause issues in communication, incorrect inventory information as well as re-enrollment issues. Client Name - The name as d...