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FileWave Windows Network Sweeper
What FileWave Windows Network Sweeper is a troubleshooting bundle for finding Windows clients that are online but not communicating correctly with the FileWave Server, then attempting a targeted repair. Typical causes include misconfiguration, user interventio...
Upgrading or Repairing the Visual C++ Redistributable on Windows (Windows script)
Description This article describes how to use the attached FileWave Fileset to install, update, or repair the Microsoft Visual C++ Redistributable on Windows devices. The Fileset downloads the latest supported Microsoft VC++ v14 Redistributable installers dire...
Apple MDM Enrollment Methods
Description Enrolling Apple devices involves the installation of an MDM Enrolment Profile. Installation may be initiated by either the user or the device. This same distinction also applies to the linking of the enrolment. Who starts enrollment? Apple enr...
Open Source Software included in FW v15.5.0
FileWave is a device management solution that uses a variety of open source libraries and software (OSS) to provide its features and functionality. We believe in the importance of open source software and are committed to giving back to the community. By listi...
Apple MDM Missing Enrolment Profile
What At times, MDM may appear slow or even worse, the MDM Enrolment Profile no longer seems to be apparent, preventing MDM management until re-enrolled. Why Apple observed that osquery can cause such issues, depending upon configuration. osquery is a tool...
Account-Driven User Enrollment for iOS/iPadOS BYOD Devices (v15.0+)
What In 2021, Apple introduced Account-Driven User Enrollment, a new method for initiating Bring Your Own Device (BYOD) enrollments. With the releases of iOS 17 and iPadOS 17, profile-based User Enrollment is deprecated, and starting with iOS 18 and iPadOS 18...
Restarting Devices with API
What Like to restart many devices in bulk? API can deliver this. How The data block for posting restart commands relies upon the 'ids' of devices. This is the Client ID as either viewed in the Client View or as shown when creating Inventory Queries with C...
FileWave Power/Battery Reporting
Description Content packs give you ready-made FileWave examples that combine the pieces needed for a complete workflow. You can use them as-is, adjust them for your environment, or review them to see how the content is built. This FileWave content pack reports...
FileWave End-User Notifications (15.5+)
What With the release of FileWave version 15.5.0 and onward, administrators can now send custom messages to enrolled devices directly from FileWave Anywhere, FileWave Central, or through API calls. These messages appear as system notifications on users’ devic...
IdP Setup: Keycloak
What Before we can use Keycloak for authentication from FileWave, we must configure Keycloak and give FileWave access to it. The whole purpose of this configuration is to give FileWave permissions to talk to your Keycloak environment. When/Why This configu...
Last Changed Inventory Field
What The “Last Changed” inventory field records when a device’s inventory data changed or when the device last reported inventory. It was added in FileWave 15.5.0 and is useful for reports, API sync jobs, and troubleshooting stale inventory. When/Why The “Last...
Windows 64-Bit Client and Fileset Behavior
What With the release of FileWave 15.5, significant changes have been made to enhance security and performance on Windows platforms. FileWave now relies on updated open-source components, notably Qt 6, which supports only 64-bit operating systems. This shift m...
Return to Service for tvOS
What Return to Service can erase a managed Apple TV and automatically prepare it for reuse. Use it when an Apple TV must be reassigned without sending a technician through Setup Assistant. On tvOS 18 or later, FileWave can include the Wi-Fi and enrollment data...
Apple Profile: System Logging
What The System Logging profile in the FileWave web Profile Editor configures Apple's com.apple.system.logging payload for macOS devices. Use it to control private data logging and define logging behavior for specific subsystems, categories, and settings. When...
AutoPkg - FileWave Integrated (v15.5+)
What In FileWave version 15.5.0, we have introduced direct integration with AutoPkg, significantly streamlining the process of creating and deploying software packages. Administrators can now create new Filesets by selecting AutoPkg, allowing them to search f...
Signed Apple Profiles
What FileWave automatically signs configuration profiles deployed to Apple devices. Profile signing helps verify the authenticity and integrity of the profile so the device can detect whether the profile was altered after signing. FileWave also lets you export...
Apple Profile: ACME Certificate
What The ACME Certificate payload lets FileWave configure Apple devices to request and renew device identity certificates from an ACME (Automatic Certificate Management Environment) server. This can reduce manual certificate handling for services that rely on ...
Apple Device Management - DDM Configurations
What Declarative Device Management (DDM) is Apple’s modern device-management model. FileWave 15.5 introduced DDM Configurations and Assets; FileWave 16.4 expands the built-in configuration editors and adds JSON import and export for Apple declarations. DDM mov...