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Desktop Fileset Timed Events
Description Filesets can activate at a specific date and time. For daily maintenance windows, such as installing software only after hours, use a Policy Blocker Script with Custom Fields to decide when the Fileset may continue. Policy Blocker Scripts normally ...
Apple Profiles & Dependencies
Description FileWave dependencies are useful when one Fileset must install before another. Apple MDM profile Filesets need extra care because profile delivery depends on APNs and the device's MDM check-in timing, not just the FileWave Client sequence. Fileset ...
Policy Loops
What A policy loop happens when a Smart Group's criteria are changed by the Fileset or association assigned to that same Smart Group. The device enters the group, receives an action, then no longer matches the criteria. On the next Smart Group refresh it may l...
Updating 3rd Party Software
What Third-party software needs a clear update plan. Decide which apps FileWave should update directly, which apps may use their own updater, and how you will roll back if an update causes trouble. Managed store apps, such as Apple VPP apps, can update throug...
Uninstall Filesets
What When software is no longer needed, the removal method depends on how it was originally deployed. This article outlines the common FileWave uninstall paths and where a custom uninstaller is still required. Options Self-Healing If a Fileset uses Self Healin...
FileWave SaaS Service Level Agreement
This Service Level Agreement (this “SLA”) is incorporated into the Terms of Service between FileWave and Customer (the “Agreement”). The provisions of the Terms of Service resp. End-User License Agreement also apply to this SLA. A. DEFINITIONS “Designated S...
Profile Payload Planning
What Apple Profiles contain Payloads Payloads provide configuration options As of macOS 11, Profiles may only be delivered to devices which are also MDM enrolled. (MDM is the only enrolment option for iOS and similar OS types). That’s the fundamentals of Prof...
Android Policy Planning
What Android EMM Policies can contain several configuration types, and multiple Policies can be assigned to one device. Good policy design keeps each Policy’s intent, enrollment scope, and removal impact clear. The core rule is simple: separate settings by pur...
Android System Apps
During provisioning of devices, Android, by default, disables the built-in System Apps. This of course, may be undesirable. FileWave 15.3+ includes an additional custom setting to alter this behaviour. Configuring the below will impact all Android devices dur...
Inventory Items in Scripts
What Each inventory item, including each Custom Field, has an internal name. Scripts can use that internal name to read inventory values supplied by FileWave. Add the internal name as either a launch argument or an environment variable for the script. This app...
Inventory Items in Profiles
What Each Inventory Items has an Internal Name, including Custom Fields which provide extended inventory The Internal Name can be used to reference any Inventory Items in Profiles When Internal Name of an Inventory Item may be located from the Inventor...
Fileset Script Logging on macOS and Windows
What FileWave records FileWave enables logging by default for scripts added to a Fileset through the Script view. The log records the script's standard output, timestamps, and exit code. Where to find Fileset script logs Each time FileWave runs the script, it ...
FileWave On-Premise Service Level Agreement
This Service Level Agreement (this “SLA”) is incorporated into the Terms of Service between FileWave and Customer (the “Agreement”). The provisions of the Terms of Service resp. End-User License Agreement also apply to this SLA. A. DEFINITIONS “Designated S...
Apple's Automated Device Enrolment
What From inception known as Device Enrolment Programme (DEP), Apple's Automated Device Enrolment (ADE) is a zero touch enrolment method for Apple devices. This article aims to cover the generic processes. When/Why Typically this process is used with new d...
FileWave Version 15.4.2 (Unsupported)
These downloads are provided for the purposes of migrations and should not continue to be used in production. You should upgrade to either the most recent release or the one prior. They can always be found here: Supported FileWave Versions The FileWave endpoin...
Open source software included in FileWave 15.4.2
This page lists the open source software (OSS) included in FileWave 15.4.2. Each component section records package versions and links to the applicable license text and downloadable source archive. Use this disclosure with the matching FileWave 15.4.2 release ...
Windows Client Health Dashboard
Description FileWave is immensely powerful, but can be daunting when it comes to stitching the various components of a complex workflow together. Content packs are meant to give you a leg-up in creating distributable content and are also a great way to learn...
Software Pack for TeamViewer
Description FileWave Content Packs provide ready-to-import examples that show how several FileWave components can work together to solve a specific deployment or management need. They are useful both as starting points for distributable content and as examples...