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Inventory-only Clients
Management Mode Management Mode controls whether a computer client is fully managed or inventory only. It has two values: Managed, which is the normal mode, and Inventory only. To change the setting, right-click the client and select Management Mode. Inventory...
Imaging Association Deletion, Enable and Disable
What Existing imaging associations can be deleted, enabled, or disabled, depending on their current state. When/Why Deleting an association removes the link between an image and a device. Use it when you no longer want that device associated with the image, wh...
Kiosk with macOS in a VM: Enabling Metal support
Description The FileWave Kiosk requires Metal support when it runs in macOS. VMware does not enable Metal support for macOS VMs by default. You can add the VMX settings below for testing, but treat this as a workaround: the VM may become unstable and the host ...
Viewing Reports
What Opening a report lets you view the report results. When/Why Use this view when you need to inspect the report's line items and decide what action to take. For example, a software report might show that Firefox payloads need updates for both Windows and ma...
Edit Device Fields
What A device record can include both built-in inventory fields and custom fields. When/Why Use this option when you need to update fields for one device. For bulk changes, use the Upload Devices and/or Data workflow instead. For changing many devices at once,...
2.1 Creating Your Own Dashboard
What FileWave dashboards can be customized. You can start with the included dashboards, then build your own views for the data your team checks most often. When/Why Dashboard elements, also called widgets, can be combined into custom dashboards. You can copy w...
Imaging Issue After Upgrading FileWave and Using Self-Signed SSL Certificate
What After upgrading FileWave Server, IVS, and clients, imaging may fail when the environment uses a self-signed SSL certificate. When/Why Use this workaround when IVS imaging fails after an upgrade and the environment does not use a root-trusted SSL certifica...
1.3 FileWave Provided Dashboards
What FileWave includes several default dashboards. Some are useful for day-to-day admin checks, while others give FileWave Support a faster view into system health. When/Why Use these dashboards as reporting examples and starting points. They show common ways ...
Kiosk Package Updates Category (macOS PKG)
Description Kiosk can show Package Updates for associated PKG Filesets when an older version of the same PKG is already installed on the device. Information When a PKG Fileset is associated to a device as a Kiosk item, the FileWave Client checks the PKG receip...
1.5 Dashboard Panel/Widget Layout
What Dashboard panels/widgets can be moved and resized so the dashboard shows the most useful information first. When/Why After you copy or add dashboard content, adjust the layout so related panels sit together and high-priority panels are easy to see. How Dr...
View - Devices Overview
What The Devices view ( ) is the main FileWave Anywhere area for enrolled devices. Use it to open device details and start supported enrollment workflows. When/Why Use this view when you need device status, inventory details, group or Smart Group membership, o...
Deployment Drafts
What When you create a deployment in FileWave Anywhere, an unfinished deployment may appear as a Deployment draft on the Deployments page. When/Why Deployment drafts protect work that you have started but not finished. If you close the browser, move to another...
Fileset Creation and Deployment
Section Details Use the platform sections below to create the Filesets or profiles you need. After you have at least one Fileset, use this page to associate it with devices or groups. Windows Software iOS Software and Profiles macOS Software and Profiles Andro...
PSExec as a Helper in Troubleshooting
What Microsoft PsTools includes PsExec, a remote command-line tool that can help troubleshoot a Windows device when the FileWave Client is not responding through normal FileWave channels. When/Why Use PsExec when you need an interactive command prompt on a Win...
Upgrading to FileWave 13+ from older Versions on Systems where Port 443 is used
Description FileWave 13 introduced the Web Admin interface, which uses port 443 by default. If another service is already listening on port 443, the FileWave Server installer cannot complete until the conflict is resolved. To resolve the issue, either move the...
How to set FileWave Server components to debug mode
For troubleshooting, you can temporarily increase FileWave Server logging. Debug logging can help with server, Booster, LDAP collection/syncing, and Software Update catalog issues by adding detail that you or FileWave Support can use during investigation. Step...
Adding IdP Groups for FileWave Authentication
What After you configure an IdP as an authentication source, you can allow members of selected directory groups to sign in to FileWave. When/Why Use IdP groups to grant administrator access and assign permissions from your identity provider. This is the usual ...
FileWave Client Status Check: How to ask the client what it is doing on macOS and Windows
What Use fwcld -s to ask the FileWave Client what it is currently doing on macOS or Windows. This is useful when you have local access to a device and need a quick status check without waiting for server-side inventory or logs. When/Why The command shows clie...