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1073 total results found

Classroom – Identity Certificate Management

Apple Classroom

Overview FileWave 11.1 includes support for Apple Classroom. The setup recommended by Apple for MDM providers is to have one root CA, intermediate CAs for leaders (teachers) and members (students) and one certificate per device. This means we need a UI where ...

Apple Classroom

Remove Legacy Kiosk Customizations (FileWave 15.3 and Later)

Kiosk Troubleshooting

FileWave 15.3 replaced the earlier desktop Kiosk customization method. Use this page to identify legacy Filesets, fwGUI.qss, settings.ini, and custom icon files that may still be deployed, then stop those deployments and remove the obsolete files where appro...

FileWave Version
15.3.x
FileWave
Kiosk
Legacy
macOS
Windows

Kiosk with macOS in a VM: Enabling Metal support

Kiosk Troubleshooting

Description The FileWave Kiosk requires Metal support when it runs in macOS. VMware does not enable Metal support for macOS VMs by default. You can add the VMX settings below for testing, but treat this as a workaround: the VM may become unstable and the host ...

FileWave
Kiosk

Open Source Software included in FW v15.4.0

Downloads Open Source Software used in FileWave

FileWave is a device management solution that uses a variety of open source libraries and software (OSS) to provide its features and functionality. We believe in the importance of open source software and are committed to giving back to the community. By listi...

FileWave Version
15.4.x
OSS

PSExec as a Helper in Troubleshooting

FileWave Client Troubleshooting

What Microsoft PsTools includes PsExec, a remote command-line tool that can help troubleshoot a Windows device when the FileWave Client is not responding through normal FileWave channels. When/Why Use PsExec when you need an interactive command prompt on a Win...

FileWave
Client
Windows

Enable Required Firebase APIs for Chromebook Management

ChromeOS

Required Google Cloud APIs FileWave 15.4.0 and later requires the Firebase Management API and Firebase Cloud Messaging API for Chromebook management. Both services must be enabled in the same Google Cloud project used by the FileWave Google integration. When t...

ChromeOS
FileWave
Server
FileWave Version
15.4.x
Google
Firebase

Cloud Hosting Product Information

Community Engagement Cloud Hosting

Overview Imagine you're running your FileWave server on a spare computer in your office. It seems like a cost-saving move at first, but then a power outage hits, and your server lacks a UPS. The database gets corrupted, and suddenly, your team scrambles to rec...

FileWave Version
16.0.x

FileWave Version 15.5.0 (Unsupported)

Downloads Archived FileWave Versions (Unsupported)

These downloads are provided for the purposes of migrations and should not continue to be used in production. You should upgrade to either the most recent release or the one prior. They can always be found here: Supported FileWave Versions The FileWave endpoin...

FileWave Version
15.5.x

Microsoft WinGet Overview

Microsoft Windows Package Manager (WinGet)

What Microsoft Windows Package Manager, known as WinGet, is a tool that simplifies discovering, installing, upgrading, and configuring software packages on Windows 10 and 11. It operates through a command-line interface, enabling efficient software management...

FileWave Version
15.4.x
Windows
recipe
winget

FileWave Kiosk 1.0 for macOS and Windows (EOL)

End of Life Statements

What FileWave Kiosk 2.0 replaced the original desktop Kiosk for macOS and Windows in FileWave 15.3.0. Kiosk 2.0 is 64-bit. During the 15.3.x and 15.4.x transition, the client also included Kiosk 1.0. Transition history Kiosk 1.0 remained temporarily available ...

FileWave Version
15.3.x
EOL
FileWave Version
15.4.x
FileWave
Kiosk

Android Lost Mode

Android

What Android Lost Mode is a FileWave EMM security action for corporate-owned Android devices. It remotely locks an enrolled device reported as missing, shows a custom message, and prevents normal use until the device is unlocked with the correct passcode. Whe...

Android

Exporting & Importing Inventory Reports

FileWave Central / Anywhere Inventory Queries (Reports)

Description FileWave can export and import Reports (formerly Queries) definitions, which makes it easier to share reporting work between FileWave Servers. If a Report uses Custom Fields, export and share those Custom Fields with the Report definition. Importin...

FileWave Kiosk Displays Company Information

Kiosk

What FileWave Kiosk / App Portal can display Company Information configured in FileWave Central. Use this to give users a consistent place to find your organization name, support contact details, address, or other help desk information from macOS, Windows, iOS...

FileWave
Kiosk

Troubleshooting Errors with WinGet

Microsoft Windows Package Manager (WinGet)

What WinGet is a command line tool to manage applications on the Windows 10 and 11 platform. Note that FileWave 15.4 or later is required. When/Why After we initially install any package there may be an error. This will offer some reasons for those errors....

FileWave Version
15.4.x
recipe
winget
Windows

Resolving “Login failed: User sync failed” Error in Grafana

Dashboard (Grafana) Troubleshooting

What This article explains how to resolve the “Login failed: User sync failed” error when an administrator signs in to the FileWave Dashboard through Grafana. When/Why This error occurs when a FileWave administrator account uses a username that conflicts with...

FileWave
Dashboard

Rufus - Creating bootable USB drives

FileWave General Info

What In this article, we will explain how to use Rufus, a free and open-source utility that helps format and create bootable USB flash drives. Rufus is widely used for creating installation media from bootable ISOs, such as Windows, Linux, and other operating...

FileWave Version 15.4.1 (Unsupported)

Downloads Archived FileWave Versions (Unsupported)

These downloads are provided for the purposes of migrations and should not continue to be used in production. You should upgrade to either the most recent release or the one prior. They can always be found here: Supported FileWave Versions The FileWave endpoin...

FileWave Version
15.4.x

Open source software included in FileWave 15.4.1

Downloads Open Source Software used in FileWave

This page lists the open source software (OSS) included in FileWave 15.4.1. Each component section records package versions and links to the applicable license text and downloadable source archive. Use this disclosure with the matching FileWave 15.4.1 release ...

FileWave Version
15.4.x
OSS