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Classroom – Identity Certificate Management
Overview FileWave 11.1 includes support for Apple Classroom. The setup recommended by Apple for MDM providers is to have one root CA, intermediate CAs for leaders (teachers) and members (students) and one certificate per device. This means we need a UI where ...
Remove Legacy Kiosk Customizations (FileWave 15.3 and Later)
FileWave 15.3 replaced the earlier desktop Kiosk customization method. Use this page to identify legacy Filesets, fwGUI.qss, settings.ini, and custom icon files that may still be deployed, then stop those deployments and remove the obsolete files where appro...
Kiosk with macOS in a VM: Enabling Metal support
Description The FileWave Kiosk requires Metal support when it runs in macOS. VMware does not enable Metal support for macOS VMs by default. You can add the VMX settings below for testing, but treat this as a workaround: the VM may become unstable and the host ...
Open Source Software included in FW v15.4.0
FileWave is a device management solution that uses a variety of open source libraries and software (OSS) to provide its features and functionality. We believe in the importance of open source software and are committed to giving back to the community. By listi...
PSExec as a Helper in Troubleshooting
What Microsoft PsTools includes PsExec, a remote command-line tool that can help troubleshoot a Windows device when the FileWave Client is not responding through normal FileWave channels. When/Why Use PsExec when you need an interactive command prompt on a Win...
Enable Required Firebase APIs for Chromebook Management
Required Google Cloud APIs FileWave 15.4.0 and later requires the Firebase Management API and Firebase Cloud Messaging API for Chromebook management. Both services must be enabled in the same Google Cloud project used by the FileWave Google integration. When t...
Cloud Hosting Product Information
Overview Imagine you're running your FileWave server on a spare computer in your office. It seems like a cost-saving move at first, but then a power outage hits, and your server lacks a UPS. The database gets corrupted, and suddenly, your team scrambles to rec...
FileWave Version 15.5.0 (Unsupported)
These downloads are provided for the purposes of migrations and should not continue to be used in production. You should upgrade to either the most recent release or the one prior. They can always be found here: Supported FileWave Versions The FileWave endpoin...
Microsoft WinGet Overview
What Microsoft Windows Package Manager, known as WinGet, is a tool that simplifies discovering, installing, upgrading, and configuring software packages on Windows 10 and 11. It operates through a command-line interface, enabling efficient software management...
FileWave Kiosk 1.0 for macOS and Windows (EOL)
What FileWave Kiosk 2.0 replaced the original desktop Kiosk for macOS and Windows in FileWave 15.3.0. Kiosk 2.0 is 64-bit. During the 15.3.x and 15.4.x transition, the client also included Kiosk 1.0. Transition history Kiosk 1.0 remained temporarily available ...
Android Lost Mode
What Android Lost Mode is a FileWave EMM security action for corporate-owned Android devices. It remotely locks an enrolled device reported as missing, shows a custom message, and prevents normal use until the device is unlocked with the correct passcode. Whe...
Exporting & Importing Inventory Reports
Description FileWave can export and import Reports (formerly Queries) definitions, which makes it easier to share reporting work between FileWave Servers. If a Report uses Custom Fields, export and share those Custom Fields with the Report definition. Importin...
FileWave Kiosk Displays Company Information
What FileWave Kiosk / App Portal can display Company Information configured in FileWave Central. Use this to give users a consistent place to find your organization name, support contact details, address, or other help desk information from macOS, Windows, iOS...
Troubleshooting Errors with WinGet
What WinGet is a command line tool to manage applications on the Windows 10 and 11 platform. Note that FileWave 15.4 or later is required. When/Why After we initially install any package there may be an error. This will offer some reasons for those errors....
Resolving “Login failed: User sync failed” Error in Grafana
What This article explains how to resolve the “Login failed: User sync failed” error when an administrator signs in to the FileWave Dashboard through Grafana. When/Why This error occurs when a FileWave administrator account uses a username that conflicts with...
Rufus - Creating bootable USB drives
What In this article, we will explain how to use Rufus, a free and open-source utility that helps format and create bootable USB flash drives. Rufus is widely used for creating installation media from bootable ISOs, such as Windows, Linux, and other operating...
FileWave Version 15.4.1 (Unsupported)
These downloads are provided for the purposes of migrations and should not continue to be used in production. You should upgrade to either the most recent release or the one prior. They can always be found here: Supported FileWave Versions The FileWave endpoin...
Open source software included in FileWave 15.4.1
This page lists the open source software (OSS) included in FileWave 15.4.1. Each component section records package versions and links to the applicable license text and downloadable source archive. Use this disclosure with the matching FileWave 15.4.1 release ...