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What Starting from FileWave version 15.5.0, there have been important changes to the default login process and security features of the FileWave Appliance:  Disabled Root Login: The root user is now disabled from logging in directly to enhance security. N...

Description Starter packs are what the name implies...a great way to jump-start your new FileWave installation!  Starter packs are built for selected customer verticals and provide client group structure as well as sample reports and dashboards. Note: Starte...

Description About Content Packs: FileWave is immensely powerful, but can be daunting when it comes to stitching the various components together.  Content packs are meant to give you a leg-up in creating distributable content and are also a great way to learn ...

Overview FileWave 11.1 includes support for Apple Classroom. The setup recommended by Apple for MDM providers is to have one root CA, intermediate CAs for leaders (teachers) and members (students) and one certificate per device. This means we need a UI where ...

Prior to FileWave 15.3 you had a method of customizing the Kiosk that is not used in 15.3 and beyond. Some of the customizations will be ignored with 15.3, but there are things you'll want to potentially remove and you may want to stop pushing out customizatio...

Description The FileWave Kiosk requires Metal support when it runs in macOS. VMware does not enable Metal support for macOS VMs by default. You can add the VMX settings below for testing, but treat this as a workaround: the VM may become unstable and the host ...

FileWave is a device management solution that uses a variety of open source libraries and software (OSS) to provide its features and functionality. We believe in the importance of open source software and are committed to giving back to the community. By listi...

What Microsoft PsTools includes PsExec, a remote command-line tool that can help troubleshoot a Windows device when the FileWave Client is not responding through normal FileWave channels. When/Why Use PsExec when you need an interactive command prompt on a Win...

What When setting up Chromebooks you need to ensure that the right APIs are enabled. In FileWave 15.4 there are 2 APIs that are required that were not previously needed. You may have these enabled, but you should still do this process just in case they are no...

Overview Imagine you're running your FileWave server on a spare computer in your office. It seems like a cost-saving move at first, but then a power outage hits, and your server lacks a UPS. The database gets corrupted, and suddenly, your team scrambles to re...

These downloads are provided for the purposes of migrations and should not continue to be used in production. You should upgrade to either the most recent release or the one prior. They can always be found here: Supported FileWave Versions The FileWave endpoin...

What Microsoft Windows Package Manager, known as WinGet, is a tool that simplifies discovering, installing, upgrading, and configuring software packages on Windows 10 and 11. It operates through a command-line interface, enabling efficient software management...

What As the new desktop Kiosk 2.0 for macOS and Windows released with FileWave 15.3.0. In 15.3.x and 15.4.x the old Kiosk 1.0 is also included in the client. Noteworthy also is this new Kiosk is 64bit only.  When/Why Some functions are still performed by Ki...

What Android Lost Mode is a FileWave EMM security action for corporate-owned Android devices. It remotely locks an enrolled device reported as missing, shows a custom message, and prevents normal use until the device is unlocked with the correct passcode. Whe...

Description FileWave can export and import Reports (formerly Queries) definitions, which makes it easier to share reporting work between FileWave Servers. If a Report uses Custom Fields, export and share those Custom Fields with the Report definition. Importin...

What FileWave Kiosk / App Portal can display Company Information configured in FileWave Central. Use this to give users a consistent place to find your organization name, support contact details, address, or other help desk information from macOS, Windows, iOS...

What WinGet is a command line tool to manage applications on the Windows 10 and 11 platform. Note that FileWave 15.4 or later is required. When/Why After we initially install any package there may be an error. This will offer some reasons for those errors....

What This article explains how to resolve the “Login failed: User sync failed” error when an administrator signs in to the FileWave Dashboard through Grafana. When/Why This error occurs when a FileWave administrator account uses a username that conflicts with...