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Android EMM Known Issues
Functionality Issue Notes Reference Enrollment of more than 500 devices is blocked by Google's API https://bayton.org/blog/2024/03/amapi-permissible-usage/ discusses this issue introduced in Q4/2024 by Google. The AMAPI API has a hard limit ...
Android EMM Zero-Touch Enrollment
What Android Zero Touch Enrollment (ZTE) is a method for automatic device enrollment based on the device's participation in your organization's Zero-Touch Enrollment Portal. ZTE Portal The portal is located at : https://partner.android.com/zerotouch But r...
Google Play Store Errors
Android EMM Google Play Store errors Use this article when FileWave cannot open or negotiate a managed Google Play Store instance and shows a 403 or 500 error. 403: Caller is not authorized to manage enterprise If you see this error: Server error; FileWave was...
Embed WiFi in EMM Enrollment QR
If you have an Android EMM Google Policy Fileset with network settings, select it while generating an enrollment QR code. FileWave embeds that WiFi profile in the QR enrollment payload so the device can join the network during enrollment. Figure 1.1 - WiFi sel...
Force Location for EMM Android Devices
Description This article describes the process of enabling Location Services on Android Devices. The EMM FileWave client companion app sends coordinates every 15min, once configured. A server side setting is required since FW 13.3.x. Details highlighted in...
Geofencing
What In FileWave 14.1+ you are able to make policies for FileWave endpoint devices to specify when they are in or out of a particular geographical area. Remember: A FileWave policy is a fileset for specifying things in/for a filewave endpoint. This is not t...
Deploying Google Play Apps
Follow this guide to deploy Google Play apps to you EMM (Enterprise Mobility Management) enrolled Android devices. At this time, Google Android Management does not support the deployment of paid Play Store Apps. Creating the Fileset From the Filesets vi...
Deploying Google Play Web Apps
Managed Google Play web apps, sometimes called web clips or website shortcuts, place an app-like icon on an Android device and open the URL you specify. Creating the Fileset Google Chrome must be installed and allowed on the target devices for managed web apps...
Android EMM Policies and Permissions
Android EMM (Enterprise Mobile Management) allows you to create permissions and send policies. Permissions Types Permission settings may be configured on multiple levels. They are applied in this priority (low number wins). Application specific permission gran...
Android apps are not installing immediately
What As an administrator, you use FileWave to send Android policy changes to a device. The policy is enforced on the device, but Android controls the exact timing for installing or updating apps. When/Why Google prioritizes battery life, network state, and use...
Determine Correct Intermediates Bundle for SSL Certificate
Some SSL providers include multiple intermediate certificate bundles with your SSL certificate. Your SSL certificate must be merged with the correct intermediate bundle and your private key to generate the .p12 certificate file uploaded in the Mobile preferenc...
SSL Server Certificates - iOS 13 and macOS 10.15
Apple have updated their requirements for certificates for their new operating system releases: https://support.apple.com/en-us/103769 The new requirements can be broken down in the 3 major sections: The mandatory presence of a Subject Alternative Name Pres...
Installing Windows Fonts
Description Installing a Windows font requires more than copying the font file into C:\Windows\Fonts. Windows also needs the matching registry entries. This Fileset installs TrueType fonts by copying the prepared font files into place and registering each one...
Mass Deploy Windows FileWave Client
Summary One of the most irritating bumps in the road towards the administrative freedom of FileWave is installing the FileWave Client on your computers for the first time. Now that we've started using MSI-based installers, you can easily deploy the FileWave W...
Rename Windows Hostname based FileWave Client Name
Description This Fileset renames a Windows computer so its Windows hostname matches the FileWave Client Name shown in FileWave Admin. With this Fileset associated, the FileWave Client Name becomes the source of truth. If the Windows hostname is changed directl...
Uninstall the FileWave Client on Windows
Use this Fileset when you need to uninstall the FileWave Client from Windows computers before archiving, deleting, selling, or otherwise removing those devices from FileWave management. Deploy the uninstaller while the device can still receive Filesets. After ...
Upgrade Windows 10 and 11
Description Although Software Updates are available as standard catalogue, Feature Updates are not. The following method may be used to update Windows devices using Feature Updates, e.g. 1909, 21H1. Last tested upgrading 20H2 to 21H1 Ingredients Latest ...
Windows 11 Compatible Devices
Description Microsoft have provided their list of supported Windows 11 requirements: https://www.microsoft.com/en-gb/windows/windows-11-specifications Including links to subcategories, for example processor compliance: https://docs.microsoft.com/en-gb/wind...