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870 total results found

Playbook: Device Refresh / Back to School

Step into the 'Device Refresh' Playbook, your go-to resource for handling large-scale device re-enrollments. Suitable for any organization, this playbook simplifies the process from device auditing to post-enrollment support. Discover how to utilize FileWave's...

Playbook
Device Refresh

Software Updates (Windows)

The Software Updates (Windows) section provides essential information and guidance on keeping your Windows operating system and third-party software up to date. Stay informed about the latest updates, including security patches, bug fixes, and new features, to...

Integrations

The Integrations section provides valuable information and resources on integrating FileWave with other essential systems and tools. Discover a range of integration possibilities to enhance the functionality and streamline the management of your FileWave envir...

Linux Tips and Tricks

The Linux Tips and Tricks section is a valuable resource for enhancing your Linux operating system knowledge, which is essential for optimizing your experience with FileWave Server, Boosters, and IVS. This section provides a wide range of tips and tricks that ...

PSImage - Alternative Windows Imaging

This is a concept that Professional Services created that uses Microsoft tools and ties into FileWave. This is not supported as a solution by Technical Support but is being shared so someone could use the ideas and concepts if they are helpful. Discussion in D...

Compliance Packs (macOS)

The Compliance Packs category encapsulates a suite of tailored solutions aimed at ensuring and reporting on the adherence to various security and compliance standards within the macOS environment. This includes, but is not limited to, monitoring and reporting ...

Compliance Packs (Windows)

The Compliance Packs category encompasses a range of dedicated solutions designed to facilitate and report on compliance with numerous security standards and regulations within the Windows environment. This encompasses monitoring and reporting on aspects such ...

Content Packs

The Content Packs category is a suite of tailored solutions aimed at ensuring and reporting on the adherence to various security and compliance standards within your environment. This includes, but is not limited to, monitoring and reporting on security config...

Device Actions

FileWave Anywhere Help Menus

Device Actions are all of the "actions" or "commands" that you can execute against an endpoint from the FileWave WebAdmin. Actions are taken from the (...) button in the Devices view, or from the detail view of any particular device. Having inventory devic...

Troubleshooting

Certificates

Self-signed SSL Certificates

Certificates

Fileset Revisions

Filesets / Payloads

revisions

Smart Groups

FileWave Central / Anywhere

Fileset Magic

Filesets / Payloads

Automated Device Enrollment (ADE)

Apple School & Business Manager

This was formerly known as the Device Enrollment Program (DEP).

Volume Purchase Program (VPP)

Apple School & Business Manager

Enrolling Devices

FileWave Client

Articles about the process to enroll devices in to FileWave.

License Reporting

FileWave Central / Anywhere

Manufacturer Specific Considerations

Playbook: Device Refresh / Back to School

Playbook
Device Refresh

Troubleshooting

Microsoft Windows MDM

Fileset Scripts

Filesets / Payloads

iOS BYOD User Enrollment

iOS / iPadOS

Example Custom Fields

Custom Fields

Some example fields.

Troubleshooting

macOS

AutoPkgr with FileWave

Integrations

Troubleshooting

iOS / iPadOS

FileVault

macOS

Troubleshooting

FileWave Server

FileWave Server Setup

Evaluation Guide 1. Installation and Setup

What server type is best for me? The first step to begin your FileWave Evaluation is to determine your FileWave Server hosting preference. FileWave offers both a Cloud-Hosted server and an on-premise virtualized server appliance for either Hyper-V or VMWare...

License Management

Evaluation Guide 5. Inventory Reporting

Compliance, Usage, and Tracking When it comes to all of these software packages it can be a headache to know exactly how many licenses you own, how many are being used, and who the and being used by. This is where FileWave steps in to make this tracking pro...

Inventory Reports

Evaluation Guide 5. Inventory Reporting

Your information. Your way. FileWave allows you to get as much or as little information that you need to report by leveraging Inventory Queries and if you have other people outside of FileWave wanting the same reports, we've got you covered with Schedule Re...

FileWave Foundry

Community Engagement

Everyone who uses FileWave appreciates learning more about it, but attending training is hard - we get it!  Sometimes the timing or the location of the training won’t work, sometimes the budget won’t allow for it, but more often than not, the lack of TIME prev...

Clever Integration - EOL

End of Life Statements

This is the FAQ for the email that was sent out to customers on October 29, 2021, about Clever integration being discontinued. Please check back here over time as our answers may evolve over time as we work with customers.  FAQ Q: When will the Clever integr...

FileWave Official Version Support Statement

End of Life Statements

What FileWave development teams officially support two major versions at any time, N and N-1. For example, If we assume that the most recent version of FileWave is 15.1.x, then we will officially support versions 15.1.x and 15.0.x. Releases for major versions...

Observe Client - EOL

End of Life Statements

As a continuing bid to improve FileWave features and unify the product across platforms, as of FileWave 14.8.0 the FileWave computer client will no longer include the Observe Client feature.  This has been replaced with TeamViewer. TeamViewer expands the poss...

Device Discovery - EOL

End of Life Statements

What This is a notice that as of FileWave v14.9.0 that Device Discovery is deprecated. When/Why This tool was never effective in production environments, has hardly ever been used, and is easily replaced by any off-the-shelf network scanning tool like Angry...

Android device management pre-EMM - EOL

End of Life Statements

What This is a notice that as of FileWave v14.9.0 that Android device management pre-EMM (aka APK delivery) is deprecated. When/Why Android EMM is the replacement for the much older method of managing Android devices. This change should not affect you if yo...

EOL
FileWave Version
15.2.x
FileWave Version
14.9.x

ZeroMQ replacement with NATS - EOL

End of Life Statements

What ZeroMQ is being replaced with NATS in a process starting with v14.8. When/Why This move will naturally occur when upgrading FileWave components where eventually NATS will replace ZMQ everywhere it is used.  This article and release notes will explain w...

EOL

Default TCP and UDP Port Usage

FileWave General Info

FileWave software uses the below-listed TCP/IP ports. These are default settings and may be configured to listen on different ports if required. Consider FileWave Server should not have IPv6 enabled for the best experience. Port Testing Please consider downl...

FileWave Windows Imaging Requirements

Network Imaging / IVS

Windows Imaging is a powerful solution to quickly deploy base images over the network. Before starting the process of refreshing your device fleet, it is important to understand how Imaging works to understand the requirements and the possible limitations. Re...

Setting up the IVS (Imaging Virtual Server)

Network Imaging / IVS Getting started with the Imaging Virtua...

Guide for Networking Imaging with FileWave The following steps will assist you in the setup and implementation of your Imaging Virtual Server (IVS)If you already have your Imaging sever up and running please look at these guides for how to image Windows devic...

Windows Network Imaging - PXE Booting

Network Imaging / IVS

Windows Imaging (PXE): The following are the steps you will need, from start to finish, to create a Windows image from FileWave and send it out to your devices. This guide assuming the following: FileWave Imaging Server is set up Devices are on the same s...

Windows Sysprep Guide

Network Imaging / IVS

      This Guide will prepare your Windows devices ready to be captured and deployed with FileWave Network IVS. Computer Imaging is an important part of Life Cycle Management. Creating and deploying Windows images requires running the System Prepar...

FileWave Knowledge Base

Community Engagement

Welcome Welcome to the FileWave Knowledge Base, where all documentation is published for FileWave. This page will load by default giving you helpful instructions, but you can always go to Shelves and bookmark that as your starting point. Information in the KB...

Using RSS to stay updated on KB updates

Community Engagement

What As a user of FileWave, you want to know when KB articles are created or updated. The KB has a built-in function called an RSS feed that can keep you updated on what has changed. Note that the KB also has a native way you can be notified via email about ...

What languages does FileWave support?

FileWave General Info

What FileWave is a Unified Endpoint Management tool that allows users to manage and deploy updates to macOS, Windows, iOS, iPadOS, tvOS, Chrome, and Android devices. It is used by a variety of organizations, including educational institutions, corporations, a...

Playbook: PCL - Introduction

Playbook: Pandemic Check List

Introduction In light of the recent Covid-19 virus, below are some considerations, some of which may be actioned now, but some are for planning for future (hopefully non-existent) events. Certain aspects of this situation have led to working methods that wer...

Allow External Devices to Connect to the FileWave Server and Boosters

FileWave General Info

Now that most Organizations are supporting E-Learn and/or remote work environments, you may want to open up your firewall to allow devices outside of your network to connect to the FileWave Server and Boosters. If you have multiple Boosters, not all have to b...

Ports