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Custom Fields and Multi-Lined Outputs

Custom Fields

Description Custom Fields are an excellent way to provide additional reporting information on de...

Playbook: PCL - Introduction

Playbook: Pandemic Check List

Introduction In light of the recent Covid-19 virus, below are some considerations, some of which...

Securing FileWave Server on the Internet for Remote Device Management

FileWave Server

What This article provides guidance on securely exposing and managing your FileWave server on th...

DEP Troubleshooting

Apple School & Business Manager Automated Device Enrollment (ADE)

Apple Device Enrollment Program (DEP) is a service provided by Apple that allows organizations to...

Technical Support Tools

FileWave General Info

About These are the FileWave Automated tools. We provide these scripts and automation tools to o...

Understanding and Resolving Proxy Communication Issues in FileWave

FileWave Client Troubleshooting

What This article addresses the common communication issues encountered with FileWave, especiall...

How the FileWave Client Communicates

FileWave Client

Enrollment At this point you have either installed the FileWave client onto a computer, or the c...

FileWave Server Installation

FileWave Server FileWave Server Installation & Upgrade

FileWave Server is the key component to device management.  The setup process will require not on...

FileWave Windows Imaging Requirements

Network Imaging / IVS

Windows Imaging is a powerful solution to quickly deploy base images over the network. Before sta...

Bypassing DPI for Apple Traffic in MDM Communication

Apple General Info

What This article explains the importance of bypassing Deep Packet Inspection (DPI) on network t...

Using Email to stay updated on KB updates

Community Engagement

What As a user of FileWave, you want to know when KB articles are created or updated. The KB has...

Eval Guide Introduction

Evaluation Guide

Welcome Welcome and thank you for choosing FileWave, the all-inclusive device management solutio...

ZeroMQ replacement with NATS - EOL

End of Life Statements

What ZeroMQ is being replaced with NATS in a process starting with v14.8. When/Why This move w...

FileWave Version 15.0.1 (Unsupported)

Downloads Archived FileWave Versions (Unsupported)

These downloads are provided for the purposes of migrations and should not continue to be used in...

FileWave Version 14.10.2 (Unsupported)

Downloads Archived FileWave Versions (Unsupported)

These downloads are provided for the purposes of migrations and should not continue to be used in...

FileWave Version 14.10.1 (Unsupported)

Downloads Archived FileWave Versions (Unsupported)

These downloads are provided for the purposes of migrations and should not continue to be used in...

Resolving SSL and Manifest Validation Errors with FileWave Kiosk Installation (15.3+)

Kiosk Troubleshooting

What This article addresses an issue encountered during the installation of the new FileWave Kio...

FileWave Server Setup

Evaluation Guide 1. Installation and Setup

What server type is best for me? The first step to begin your FileWave Evaluation is to determ...

Chrome Troubleshooting Guide

ChromeOS

You have already: Enrolled devices into your Google Suite (https://support.google.com/chrome/a...

Android Client Pre-Requisites

Evaluation Guide 2. Client Pre-Requisites

Obtaining JSON File Android EMM (Enterprise Mobility Management) is built into FileWave as of ve...

Automatic updating of iOS/iPadOS Kiosk (15.3+)

Kiosk

What The New App Portal in FileWave 15.3.0 represents a significant upgrade designed to enhance ...

Migrating your On-Premise FileWave Server to new Hardware

FileWave Server

Migration Process When looking at migrating your FileWave server we recommend contacting our Fil...

What are "Server Messages" and why do I want them?

Boosters Troubleshooting

What Perhaps you have seen the option in Superprefs Editor or in Client Monitor about "Route ser...

Allow External Devices to Connect to the FileWave Server and Boosters

FileWave General Info

Now that most Organizations are supporting E-Learn and/or remote work environments, you may want ...