Apple School & Business Manager
Apple School Manager (ASM) is a web-based portal for educational institutions to manage Apple devices, apps, and user accounts. It simplifies device deployment and content distribution for schools.
Apple Business Manager (ABM) is a web portal for businesses and organizations to manage Apple devices and services. It streamlines device procurement, deployment, and management, enhancing productivity and security.
Apple VPP/ADE Volume Content Terms
What are Apple's new terms? Apple periodically updates the Volume Content Terms on Apple Busines...
Apple Configurator 2 Enrollment
The following steps will assist you in the enrollment process for iOS devices with Apple Configur...
Adding macOS devices to Apple Business or School Manager using Apple Configurator 2
With iOS16 and Apple Configurator 2, it is possible to add macOS devices to ASM and ABM. This mea...
Adding non macOS devices to business.apple.com (ABM) and Apple School Manager (ASM) using Apple Configurator 2.5+
What With iOS 11 and Apple Configurator 2.5+, it is possible to add non macOS devices to ASM and...
Automated Device Enrollment (ADE)
This was formerly known as the Device Enrollment Program (DEP).
Working with Apple’s Device Enrollment Program (DEP)
This section is for FileWave version 9.1 and above only. DEP only works with devices purchased fr...
Add or Renewing your ADE (DEP) Account Token
Description DEP is the optimal way to enroll your Apple devices. DEP enrollment is required for ...
DEP Naming
This article is for individuals who want to customize naming of DEP devices. It will cover placeh...
Automatically Assign DEP profiles
Starting in FileWave version 13.1.0 you now have the ability to automatically assign DEP profiles...
Apple TV Automatic Advance (DEP)
Description This recipe will walk you through the steps of enrolling an Apple TV HD 4th gen into...
DEP Notify - How to provide progress visibility during DEP activation (macOS)
New to the Device Enrollment Program (DEP) process? Do you have a create full of macOS devices th...
Minimum OS version for enrolling Apple devices via ADE
What MDM servers have the ability to enforce a minimum operating system version on enrolling dev...
Test macOS ADE (DEP) Enrolments with a Virtual Machine
Description Testing macOS device enrolments can be very time consuming, since a device must be e...
DEP Troubleshooting
Apple Device Enrollment Program (DEP) is a service provided by Apple that allows organizations to...
DEP Forbidden Error
Description On creating a DEP Association or from any other DEP synchronisation action, the foll...
Volume Purchase Program (VPP)
Apple’s Volume Purchase Plan and License Management
What is VPP? VPP, or more formally, Apple's Volume Purchase Program, is a mechanism by which an ...
VPP Token Renewal
Description VPP Tokens need to be renewed once a year. FileWave dashboard will alert when any VP...
Managing VPP App Updates for macOS / iOS / tvOS devices
Description There have been instances where disabling auto updates of VPP Apps has been required...
Redeeming VPP/Gift Codes
Description For those that can't use VPP, Redeemable Codes provide a way to assign Licenses to i...
VPP Application Upgrade Timing
What As a FileWave administrator, I want more control over when VPP applications receive updates...
VPP User Assignment for iBooks with Managed Apple IDs
Description Managed Apple IDs and Licenses Guide will go over setting up VPP User assignment f...
Unremovable VPP Applications
What There is a new options for VPP apps, namely preventing the user from removing them. (iOS/i...
VPP Notifications (Apple VPP API v2)
What Starting from FileWave version 14.6.0 we added support for a new Apple API for App and Book...
Migration to VPP Location Based Tokens
With Apple School Manager you can: Transfer licenses This feature will allow you to transfer ...
VPP Token Revoked Error
Problem "VPP token is Revoked" error is displayed in the FileWave Admin> Dashboard or when tryin...
VPP Kiosk Error Details
When you associate VPP assets via users association there can be messages in the kiosk. Here is w...
VPP Device Assignment
About Device Assignment With the release of FileWave version 10 and iOS 9 comes a new, simpler w...
VPP Licensing Reservations (v14+)
The History Prior to version 14 of FileWave, license reservations for VPP applications could be ...