Apple School & Business Manager

Apple School Manager (ASM) is a web-based portal for educational institutions to manage Apple devices, apps, and user accounts. It simplifies device deployment and content distribution for schools.

Apple Business Manager (ABM) is a web portal for businesses and organizations to manage Apple devices and services. It streamlines device procurement, deployment, and management, enhancing productivity and security.

Control Managed Apple Account Access in ABM and ASM

What access management controls Apple Business Manager (ABM) and Apple School Manager (ASM) let a...

Apple VPP/ADE Volume Content Terms

What happens when Apple updates Volume Content Terms? Apple periodically updates terms for Apple ...

Apple Configurator 2 Enrollment

The following steps will assist you in the enrollment process for iOS devices with Apple Configur...

Add a Mac to Apple Business Manager or Apple School Manager with Apple Configurator

Apple Configurator for iPhone can add an eligible Mac to Apple Business Manager (ABM) or Apple Sc...

Adding non macOS devices to business.apple.com (ABM) and Apple School Manager (ASM) using Apple Configurator 2.5+

What With iOS 11 and Apple Configurator 2.5+, it is possible to add non macOS devices to ASM and ...

Automated Device Enrollment (ADE)

This was formerly known as the Device Enrollment Program (DEP).

Apple Automated Device Enrollment (ADE) Overview

What ADE does Apple Automated Device Enrollment (ADE, formerly the Device Enrollment Program or D...

Working with Apple’s Automated Device Enrollment (ADE)

ADE only works with devices purchased from Apple authorized sources or added via Configurator to ...

Add or Renewing your ADE (DEP) Account Token (Apple Business Manager)

Description ADE is the optimal way to enroll your Apple devices. ADE enrollment is required for c...

ADE Naming

This article is for individuals who want to customize naming of ADE (formerly known as DEP) devic...

Apple ADE - MDM Certificate vs. MDM Trust Chain

What For ADE/DEP enrollments there are certificates that go in the enrollment profile. In FileWa...

Automatically Assign ADE Profiles

FileWave can automatically assign Automated Device Enrollment (ADE, formerly DEP) profiles by def...

Control Await Configuration state (ADE enrolled devices)

What When Apple devices are enrolled via the Device Enrollment Program (DEP)—now known as Automat...

Apple TV Automatic Advance (ADE/DEP)

Description This recipe will walk you through the steps of enrolling an Apple TV HD 4th gen into...

DEP Notify - How to provide progress visibility during ADE activation (macOS)

New to Automated Device Enrollment (ADE) process? Do you have a create full of macOS devices that...

Minimum OS version for enrolling Apple devices via ADE

What FileWave can require a minimum operating system version during Automated Device Enrollment (...

Test macOS ADE (DEP) Enrolments with a Virtual Machine

Description Testing macOS device enrolments can be very time consuming, since a device must be e...

ADE Troubleshooting

Apple Automated Device Enrollment (ADE), formerly known as DEP, lets organizations assign iPhone,...

DEP/ADE Forbidden Error

Description When creating an ADE (formerly DEP) association or running another ADE synchronizatio...

Volume Purchase Program (VPP)

Apple’s Volume Purchase Plan and License Management

What is VPP? VPP, or more formally, Apple's Volume Purchase Program, is a mechanism by which an o...

Apps and Books (VPP) Token Renewal

Description Apps and Books tokens expire annually. The FileWave dashboard shows renewal warnings ...

VPP App Configuration

Description VPP Apps are all well and good, but what if you need to customise the experience in s...

VPP App Updates for macOS / iOS / tvOS devices

Description As standard, VPP Apps on devices should update automatically, regardless of how they ...

Redeeming VPP/Gift Codes

Description Redeemable codes provide a way to assign app licenses to Apple IDs when managed Apps ...

VPP Application Upgrade Timing

What As a FileWave administrator, I want more control over when VPP applications receive updates ...

Assign Apple Books to Managed Apple Accounts with VPP

Description Managed Apple Accounts and user-assigned licenses This guide explains how to use VPP...

Unremovable VPP Applications

What VPP apps can be configured so users cannot remove them. This option requires iOS/iPadOS 14 o...

VPP Notifications (Apple VPP API v2)

What Starting from FileWave version 14.6.0 we added support for a new Apple API for App and Book ...

Historical Migration to VPP Location-Based Tokens

With Apple School Manager you can: Transfer licenses This feature will allow you to transfer lic...

Resolve a Revoked Apps and Books (VPP) Token

Problem FileWave Central can show VPP token is Revoked on the Dashboard or during a manual Apps a...

VPP Kiosk License Status Messages

FileWave Kiosk can show the following status messages for apps assigned with user-based VPP licen...

VPP Device Assignment

About Device Assignment With the release of FileWave version 10 and iOS 9 comes a new, simpler wa...

VPP Licensing Reservations (v14+)

The History Before FileWave 14, VPP app license reservations could create extra work after purcha...

VPP Apps Not Updating

Description As described in the KB on VPP App updates, these should occur automatically, within 2...

Migrating Apple Devices to FileWave from Another MDM Using ASM/ABM

Quick answer: Apple School Manager (ASM) and Apple Business Manager (ABM) can move eligible Apple...

Add or Renewing your ADE Account Token (Apple School Manager)