Skip to main content
Advanced Search
Search Terms
Content Type

Exact Matches
Tag Searches
Date Options
Updated after
Updated before
Created after
Created before

Search Results

19 total results found

Android EMM Known Issues

Android Troubleshooting

Functionality Issue Notes Reference Enrollment of more than 500 devices is blocked by Google's API https://bayton.org/blog/2024/03/amapi-permissible-usage/ discusses this issue introduced in Q4/2024 by Google. The AMAPI API has a hard limit ...

Android EMM Zero-Touch Enrollment

Android

What Android Zero Touch Enrollment (ZTE) is a method for automatic device enrollment based on the device's participation in your organization's Zero-Touch Enrollment Portal.  ZTE Portal The portal is located at : https://partner.android.com/zerotouch But r...

Google Play Store Errors

Android Troubleshooting

Android EMM Google Play Store errors Use this article when FileWave cannot open or negotiate a managed Google Play Store instance and shows a 403 or 500 error. 403: Caller is not authorized to manage enterprise If you see this error: Server error; FileWave was...

Android

Embed WiFi in EMM Enrollment QR

Android

If you have a Google Policy Fileset with Network information in it. You can select it when you generate a QR code. This inserts the information onto the device for easy enrollment. Figure 1.1 - WiFi selected in enrollment QR Steps Ge...

Force Location for EMM Android Devices

Android

Description This article describes the process of enabling Location Services on Android Devices. The EMM FileWave client companion app sends coordinates every 15min, once configured. A server side setting is required since FW 13.3.x.  Details highlighted in...

Geofencing

Android

What In FileWave 14.1+ you are able to make policies for FileWave endpoint devices to specify when they are in or out of a particular geographical area.  Remember: A FileWave policy is a fileset for specifying things in/for a filewave endpoint. This is not t...

Deploying Google Play Apps

Android

Follow this guide to deploy Google Play apps to you EMM (Enterprise Mobility Management) enrolled Android devices. At this time, Google Android Management does not support the deployment of paid Play Store Apps. Creating the Fileset From the Filesets vi...

Deploying Google Play Web Apps

Android

Sometimes called a web clips, these are items that look like apps, but open to webpages. Creating the Fileset You need to have the Google Chrome app installed or allowed for web apps to work. From the Filesets view Select "New Mobile Fileset" ...

Android EMM Policies and Permissions

Android

Android EMM (Enterprise Mobile Management) allows you to create permissions and send policies. Permissions Types Permission settings may be configured on multiple levels. They are applied in this priority (low number wins). Application specific permission...

FileWave Version
15.4.x
Android

Android apps are not installing immediately

Android

What As an administrator, you use FileWave to send Android policy changes to a device. The policy is enforced on the device, but Android controls the exact timing for installing or updating apps. When/Why Google prioritizes battery life, network state, and use...

Android

Determine Correct Intermediates Bundle for SSL Certificate

Certificates Troubleshooting

Some SSL providers include multiple intermediate certificate bundles with your SSL certificate. Your SSL certificate must be merged with the correct intermediate bundle and your private key to generate the .p12 certificate file uploaded in the Mobile preferenc...

SSL Server Certificates - iOS 13 and macOS 10.15

Certificates Troubleshooting

Apple have updated their requirements for certificates for their new operating system releases:  https://support.apple.com/en-us/103769 The new requirements can be broken down in the 3 major sections: The mandatory presence of a Subject Alternative Name Pres...

Installing Windows Fonts

Windows Scripting

Description Windows font installation is not as simple as adding files to a folder.  As well as copying files, the registry requires editing.  The following Fileset will add Fonts to Windows systems. TTFThe Fileset has been tested with TTF on Windows Pro 10,...

Mass Deploy Windows FileWave Client

FileWave Client Enrolling Devices

Summary One of the most irritating bumps in the road towards the administrative freedom of FileWave is installing the FileWave Client on your computers for the first time. Now that we've started using MSI-based installers, you can easily deploy the FileWave W...

Rename Windows Hostname based FileWave Client Name

Windows Scripting

Description This Fileset renames a Windows computer so its Windows hostname matches the FileWave Client Name shown in FileWave Admin. With this Fileset associated, the FileWave Client Name becomes the source of truth. If the Windows hostname is changed directl...

Windows

Uninstall the FileWave Client on Windows

FileWave Client Offboarding Clients

Description The below Fileset can be used to uninstall the FileWave client on Windows machines.  Ingredients FW Admin FileWave Client uninstall Fileset Directions Download the attached Fileset from the recipe. Drag and drop the unzipped Fileset in...

Upgrade Windows 10 and 11

Windows Scripting

Description Although Software Updates are available as standard catalogue, Feature Updates are not.  The following method may be used to update Windows devices using Feature Updates, e.g. 1909, 21H1.  Last tested upgrading 20H2 to 21H1 Ingredients Latest ...

Windows 11 Compatible Devices

Microsoft General Info

Description Microsoft have provided their list of supported Windows 11 requirements: https://www.microsoft.com/en-gb/windows/windows-11-specifications Including links to subcategories, for example processor compliance: https://docs.microsoft.com/en-gb/wind...