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Using PsExec to Remotely Restart the FileWaveWinClient Service
What Using PsExec to remotely restart the "FileWaveWinClient" Windows service allows you to remotely manage the FileWave client on Windows devices. This can be useful in situations where the client is not functioning properly and needs to be restarted in orde...
Resolving Network Issues with FileWave Server or Boosters on macOS when using Carbon Black EDR Extension
What FileWave has observed network issues when the Carbon Black EDR (Endpoint Detection and Response) system extension and network filter are installed on a FileWave Server or Booster running on macOS. The most common symptom is that the Booster stops respondi...
Apple MDM
With the exception of macOS, all Apple devices are managed purely through MDM. macOS devices on the other hand, relies upon the FileWave Client, however, when MDM enrolled, benefit from the additional features
FileWave End-User Notifications
FileWave Client Configuration
Essential so devices can contact the FileWave Server, with optional entries, but may require altering.
APNs
MDM/DDM communication relies upon Apple's APNs cloud service.
Troubleshooting
Troubleshooting of Android management issues.
OS Patching
FileWave Early Access Program
Start with the Early Access overview, then use the related articles to build custom clients or enable Beta package URLs for self-managed Early Access servers.
Creating and Deploying Images
The following articles will walk you through both capturing and deploying images to Windows computers.
Using LDAP to enroll macOS/iOS/Android devices
Use this document if you are trying to point your enrollment of device to directory services (Active Directory, Open Directory, eDirectory or OpenLDAP). This is used for Android Device and well as iOS devices or macOS devices enrolling OTA (over the air) as we...
Understanding Free Space on APFS Volumes
What This article explains why free space on APFS volumes can look different from free space on older file systems such as HFS+. When/Why APFS free-space values can move around because macOS accounts for snapshots, clones, sparse files, and shared container sp...
Custom Grafana Dashboard - YML Files not being processed
What A custom Grafana dashboard may stop processing data from YML files after the FileWave API key is regenerated. When that happens, Grafana keeps using the old bearer_token_file, so the YML-backed targets cannot authenticate. When/Why When you use 3.1.2 Test...
Creating Windows Driver Filesets
Description This recipe walks through finding Windows driver packs and uploading them into FileWave for Network Imaging. You can assign a driver Fileset only after an image association has been made. To learn more about FileWave network imaging with Windows, i...
IVS Control Commands
These commands allow modification of the settings on the FileWave IVS (Imaging Virtual Server). These imaging-control commands require root authorization. List of Imaging-Control commands imaging-control networksetup static imaging-control networksetup dh...
Imaging MAC Addresses (Pass-Through MAC Addresses)
What For Windows imaging, FileWave can store a manually entered Imaging MAC Address separately from the MAC addresses the client reports through inventory. This matters when the imaging address belongs to a USB Ethernet adapter, or is a pass-through MAC addres...
Image creation or deployment hangs on "calling subprocess.Popen"
Problem During Windows image capture or deployment, the IVS can hang at the message "Calling subprocess.Popen with: parted -m /dev/sda print". Solution This usually points to a bad or unreadable partition table on the target device. To clear it, enable the IVS...
Sysprep not able to validate Windows installation
If Sysprep fails with an Appx validation error, check %WINDIR%\System32\Sysprep\Panther\setuperr.log, identify the package named in the error, remove that app for each affected user, and then run Sysprep again. Sysprep remains mandatory for FileWave Windows d...