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Change the Language in FileWave Central or Anywhere (macOS)
What FileWave Central and FileWave Anywhere can use the system or browser language, or you can select another supported language. When/Why Use this when an administrator needs FileWave in a different language from the Mac or browser, such as running Central in...
Opening FileWave Central / Anywhere in a Specific Language (Windows)
What When you install FileWave Admin, it will automatically use the language you have set on your workstation (if not available, it will default to English). If you want to change FileWave to run in another language, you have to launch Central/Admin with an a...
Configuring and using the Dashboard
In FileWave Central, the Dashboard is the first view an administrator gets of their FileWave environment. The Dashboard is designed to give the FileWave administrators a quick view of their server and be able to focus in on a missing setting, or a possible ser...
Location Tracking Technologies
FileWave location reporting FileWave location reporting is disabled by default. Before enabling it, confirm that the workflow follows your organization's privacy policy, acceptable use policy, and local requirements. Notify users in advance and test the permis...
Location Tracking Setup
FileWave Location Tracking The location reporting feature in FileWave is disabled by default. It is recommended that you; verify that this feature is in accordance with your organization’s policies and AUP (Acceptable Use Policy). Notify your end users before ...
FileWave App Portal for iOS (IPA Install)
This legacy IPA installation workflow is retired. Do not create new IPA-based FileWave Kiosk / App Portal filesets for iOS or iPadOS. For current guidance, see IPA-based FileWave Kiosk for iOS/iPadOS - EOL. Current guidance FileWave 16.3.0 and later deploy iOS...
Kiosk Package Updates Category (macOS PKG)
Description Kiosk can show Package Updates for associated PKG Filesets when an older version of the same PKG is already installed on the device. Information When a PKG Fileset is associated to a device as a Kiosk item, the FileWave Client checks the PKG receip...
Adobe Air (Windows EXE)
Description Use this recipe when you need to deploy the Adobe AIR runtime to Windows devices with a FileWave Fileset. Adobe transferred AIR maintenance to HARMAN, so use HARMAN's current Adobe AIR runtime download page rather than older Adobe download links. I...
Retiring a device from FileWave
Use this article as the starting point when a device is leaving FileWave management, being reassigned, sold, disposed of, or preserved as an inactive record. The key rule is to remove or reset the device's management path before you delete the record from File...
FileWave Client Configuration Settings
Configuration Settings are found in the Windows registry or macOS plist: macOS: /usr/local/etc/fwcld.plist Windows FileWave 15.4.2 or lower: HKLM\Software\FileWave\WinClient (32bit OS), HKLM\Software\FileWave\WOW6432\WinClient (64bit OS) Windows FileWave ...
FileWave Client Status Check: How to ask the client what it is doing on macOS and Windows
What Use fwcld -s to ask the FileWave Client what it is currently doing on macOS or Windows. This is useful when you have local access to a device and need a quick status check without waiting for server-side inventory or logs. When/Why The command shows clie...
Locking Devices
What is it? Use this article to distinguish Lock / Unlock from Lock Device. They sound similar, but they control different behavior. The locking behavior is the same for macOS, Windows, iOS, and non-EMM Android. Answer Lock / Unlock Lock binds a FileWave Clien...
Placeholders
Placeholders Placeholders for computers and mobile devices are useful in many situations where you need to create a device FileWave has not seen yet, and pre-assign them varying content: Import new Windows computers and assign them what image you want to p...
Exporting Data
What From almost any table or list in FileWave Anywhere, you can export the data in the current view as a CSV file. When/Why Use export when you need to work with the current FileWave Anywhere view in a spreadsheet, share a filtered list, or save a point-in-ti...
Search Criteria
What Use the upper-right Search for Devices field () in FileWave Anywhere/WebAdmin to quickly find devices from any view. When/Why This search is useful for quick, one-off support lookups when you already know part of a device name, operating system name, or c...
Update Model
What In FileWave Anywhere, the Update Model icon ( ) appears near the Model Number ( ). Updating the model commits pending deployment and configuration changes. The Model Number increments after each update, and managed devices compare their local model number...
Dashboard Warning levels and Descriptions
Problem The table below provides an overview of the information that is returned by the Dashboard in the FileWave Admin console. Environment FileWave Central Console Resolution Item Description Free Disk Space Free disk space on fwxserver (db location)....
What is the difference between Revert and Restore?
Problem You need to undo FileWave model changes, but Revert to Last Model and fwcontrol server restore do different jobs. Use revert when you want to discard changes that have not been published yet. Use restore when you need to make an older published model ...