iOS / iPadOS
iOS and iPadOS are the operating systems developed by Apple for their mobile devices, including iPhones and iPads, respectively. Both operating systems share a similar foundation but have slight variations to cater to the specific form factors and functionalities of their respective devices. iOS and iPadOS provide users with a visually appealing and intuitive interface, seamless integration with Apple services, a vast selection of applications through the App Store, and advanced features like Face ID, Siri, and multitasking capabilities. They offer a secure and reliable platform for communication, productivity, entertainment, and more, empowering users to unleash the full potential of their Apple mobile devices.
Block the Apple TV App on Supervised iPhone and iPad Devices
Use an iOS/iPadOS Restrictions profile to hide the Apple TV app on supervised iPhone and iPad dev...
What iOS and iPadOS App Data Does Inventory Report?
FileWave Inventory can report which apps are installed on managed iOS and iPadOS devices. Apple M...
iOS 14 Compatible Devices (Query)
Description Details on identifying compatible devices for iOS 14 using the Command Line API to c...
Find iOS and iPadOS 27-Compatible Devices with Inventory Reports
Description Use the included JSON definitions to import two Inventory Reports (formerly Queries) ...
iOS 26 Compatible Devices (Query)
Description Details on identifying compatible devices for iOS 26 using the Command Line API to cr...
iOS Guided Access
Description Guided Access is a local Apple feature that keeps an iPhone, iPad, or iPod touch in o...
iOS 13 Unlock Token Handling (Historical)
Historical compatibility note. This page documents iOS 13 unlock-token handling in FileWave 13.1....
Return to Service feature for iOS/iPadOS
What Even though devices can be erased remotely, getting them back into service is a manual proc...
iOS/iPadOS BYOD User Enrollment
Automatic VPP License Assignment for iOS/iPadOS BYOD
What Device-based VPP license assignment is the preferred method for managed iOS and iPadOS devic...
iOS BYOD User Enrollment Overview
What With Version 14(+) of FileWave, you can now BYOD (bring-your-own-device) enroll a device wit...
Account-Driven User Enrollment for iOS/iPadOS BYOD Devices (v15.0+)
What In 2021, Apple introduced Account-Driven User Enrollment, a new method for initiating Bring...
Manage BYOD with Apple User Enrollment
What User Enrollment is Apple User Enrollment is the privacy-focused enrollment method for person...
New Inventory Item -- Enrollment Type
What There are now several methods of enrolling devices into FileWave and a new inventory field ...
Troubleshooting
Apple ID prompt still appears even when Activation Lock Bypass Code is used during Remote Wipe
Problem When a supervised iPhone or iPad is remotely wiped with Remove Activation Lock selected, ...
FileWave iOS Kiosk (IPA) Location Tracking Problem
We have been made aware of an issue with our FileWave Kiosk Enterprise IPA app with regard to loc...
Profile Installation Fails with an RSA Key Below 2048 Bits
Description If Apple device enrollment reaches profile installation and then fails, check the Fil...
Customising iOS Wallpaper
App Security on iOS
Description Use app locking and hiding when a user may hand an iPhone or iPad to someone else but...