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Wipe Device for macOS
What Use Wipe Device... to send Apple's Erase Device MDM command to a managed Mac. On macOS 12 and later, supported Apple silicon and T2 Macs use Erase All Content and Settings (EACS) when preflight checks pass. If EACS cannot run, the Mac follows the selected...
Apple Content Caching service
What Apple Content Caching is a macOS service that stores Apple-distributed software, apps, and supported iCloud content locally so nearby Apple devices can download it from the cache instead of pulling the same content from Apple each time. For FileWave-manag...
MSI & PKG Payloads
What FileWave Anywhere can create computer Payloads for MSI installers on Windows and PKG installers on macOS. Use this for straightforward installer uploads when you do not need the full FileWave Central Fileset workflow. Quick answer: In FileWave Anywhere, o...
Resolving Network Issues with FileWave Server or Boosters on macOS when using Carbon Black EDR Extension
What FileWave has observed network issues when the Carbon Black EDR (Endpoint Detection and Response) system extension and network filter are installed on a FileWave Server or Booster running on macOS. The most common symptom is that the Booster stops respondi...
Customised Screen Saver (macOS)
Description Use this example Fileset to install a custom macOS screen saver (.saver) that displays a static image or custom HTML/JavaScript, then set it as the login window screen saver with a profile. Ingredients FileWave Central Example Fileset: Example_File...
Comic Life Deployment (macOS Fileset Magic)
Description Use Fileset Magic to capture Comic Life after installation and registration, then deploy the resulting Fileset only if your organization is properly licensed for Comic Life. Last tested with ComicLife 3.5.8 Ingredients FileWave Central / Fileset Ma...
Desktop / Laptop Client Install and Configure
Use this article to install the FileWave Client on macOS or Windows, or to build a custom installer for larger deployments. Operating Systems Supported macOS Windows 10 & 11 For exact supported versions, check Downloads for the release you are deploying. Downl...
Hide local macOS admin users
Description Use a FileWave Fileset script to hide local macOS admin accounts from the login window while keeping the Other option available for manual username/password sign-in. Ingredients FileWave Central A plain-text editor for reviewing the script before d...
Updating 3rd Party Software
What Third-party software needs a clear update plan. Decide which apps FileWave should update directly, which apps may use their own updater, and how you will roll back if an update causes trouble. Managed store apps, such as Apple VPP apps, can update throug...
Automated Booster Configuration for Dynamic Network Environments
Description Automated Booster configuration is useful when macOS or Windows devices move between offices, home networks, or other network locations. This example shows one way to let clients adjust their Booster settings based on location criteria. Information...
M1 Silicon macOS and Recovery
Description Apple silicon Mac computers use a different Recovery startup flow than Intel Mac computers, and Activation Lock can affect recovery after erase or restore workflows. FileWave has seen cases where Apple silicon Mac computers were no longer accessibl...
ADE Troubleshooting
Apple Automated Device Enrollment (ADE), formerly known as DEP, lets organizations assign iPhone, iPad, Mac, and Apple TV devices to an MDM server before users start Setup Assistant. Use this page to confirm the expected ADE path and isolate common enrollment ...
Self-Service Kiosk Overview
FileWave Kiosk lets users install approved apps and content themselves while admins keep control of assignments, categories, and licensing. Standard Assignment With a Standard Assignment, the Fileset content installs automatically without user interaction. Kio...
Smart Groups, Inventory and Application Version Numbers
Description FileWave stores software version values as text because vendors can include letters, build labels, or other non-numeric characters. If you need a Smart Group or inventory report to answer whether a macOS app is older than the approved version, use ...
Apple App Store and Automatic Updates
FileWave can request updates for managed App Store apps when a newer version is available. For admins, this usually shows up as an app that keeps reinstalling or updating after device check-in, even when the assignment has not changed. How does FileWave detect...
Deploying iOS Applications to macOS Devices Using FileWave
What FileWave can associate iOS app Filesets with compatible macOS devices. If Apple allows the app to run on Mac and your organization has available licenses in Apple School Manager or Apple Business Manager, FileWave can install that app on eligible macOS de...
Applications Preventing Reboot (macOS/Windows)
Description When a Fileset requires a reboot, the FileWave client can warn the user to "Quit All Running Processes" before the restart continues. Some apps and background processes do not respond cleanly when FileWave Kiosk uses "Quit all" or "Quit Application...
Uninstall the FileWave Client on macOS
Use these uninstallers when you need to remove the FileWave Client from macOS computers before archiving, deleting, selling, or otherwise removing those devices from FileWave management. Remove the client while the Mac can still receive Filesets. After the Fil...