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What With iOS 11 and Apple Configurator 2.5+, it is possible to add non macOS devices to ASM and ABM. This means that devices which were not acquired via your Apple Purchasing Account tied to DEP can be now added manually by preparing the device using Configu...

Description This recipe will walk you through the steps of enrolling an Apple TV HD 4th gen into FileWave with DEP utilizing the Automatic Advance setting. This setting is only available if you are using an Apple TV HD 4th gen and FileWave v12. Recommended t...

Description The following guide provides the steps to create and renew an APNs certificate using Windows.   APNs TopicAn APNs certificate has a unique topic, in the form of a hexadecimal string, and belongs to the Apple ID used to create the certificate.  Wh...

What Starting from FileWave version 14.6.0 we added support for a new Apple API for App and Book Management within the Apple Volume Purchase Program. With FileWave 15.1.0 this API became the default. The main difference compared to the previous version is tha...

Description As standard, VPP Apps on devices should update automatically, regardless of how they were installed, e.g. Kiosk or Standard Deployment.  They may also be occasion to block VPP Updates, without locking the entire device. Information By default, w...

Description For those that can't use VPP, Redeemable Codes provide a way to assign Licenses to iTunes Store IDs , in order to deploy Apps to devices. Who has used the licence, and how manageable are they ? This article gives an overview over how to find out,...

What is VPP? VPP, or more formally, Apple's Volume Purchase Program, is a mechanism by which an organization or institution can purchase macOS and iOS applications and books in bulk and provide these to their end users. The process revolves around creating a ...

What As a FileWave administrator, I want more control over when VPP applications receive updates so that they happen after work or school hours.  In the past, this was not possible. When/Why You can now pick Never, Always or Scheduled for VPP application up...

What There is a new options for VPP apps, namely preventing the user from removing them.  (iOS/iPadOS 14+ required) When/Why We may want to prevent users from removing a VPP licensed and MDM delivered application if it is essential for their day to day use....

Description VPP Tokens need to be renewed once a year. FileWave dashboard will alert when any VPP Token is about to expire by changing to yellow and stating duration until expiry; subsequently turning red once a VPP token expires. Use the steps below to renew...

Description  Managed Apple IDs and Licenses Guide will go over setting up VPP User assignment for deployment of iBooks with Managed Apple IDs. This guide will also implement new functionality starting in FileWave 12.7 for silent invites for VPP. If you are n...

Description DEP is the optimal way to enroll your Apple devices. DEP enrollment is required for countless features and management tools. Once added, you will need to renew your DEP token every year. If you're renewing your token, it's not necessary to re-upl...

Apple Device Enrollment Program (DEP) is a service provided by Apple that allows organizations to easily deploy and manage iOS, iPadOS, macOS, and tvOS devices. It streamlines the initial setup and configuration process for large-scale device deployments, maki...

This article is for individuals who want to customize naming of DEP devices. It will cover placeholders and their ability to accept name, as well as using custom and built-in strings in the DEP profile. Placeholders are most useful for new incoming devices wh...

Creating profiles with parameters in them is the ability to insert string/bool/int/datetime parameters into a profile so that they can be dynamically used on many devices. The following will help you understand what fields can be used, and what information wi...

Starting in FileWave version 13.1.0 you now have the ability to automatically assign DEP profiles to devices. Step-by-step guide Start by opening up the DEP Profiles UI (Assistant → DEP Association Management), and verify you have profiles created. It is rec...

The following steps will assist you in the enrollment process for iOS devices with Apple Configurator 2 into FileWave. This guide assumes you've already set up DEP in FileWave and that your devices are assigned to a MDM server within Apple School/Business Man...

With Apple School Manager you can: Transfer licenses­ This feature will allow you to transfer licenses from one location to another Share licenses ­ Share licenses between purchasers that have been assigned, and have access, to the same location Simplifie...

With iOS16 and Apple Configurator 2, it is possible to add macOS devices to ASM and ABM. This means that devices not acquired via an Apple Purchasing Account tied to an Apple account, can now be added manually using Apple Configurator on an iPhone. Requiremen...

New to the Device Enrollment Program (DEP) process? Do you have a create full of macOS devices that need to be prepared and issued to end users? Did this need to happen yesterday? The world of DEP device provisioning has been a great help and has improved the...