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Customer Technical Support
Contacting Support Do you require technical assistance or have any questions? We recommend using...
FileWave Community Edition
The FileWave Community Edition is your exclusive ticket to the FileWave Management Suite, absol...
Inventory-only Clients
Management Mode A new flag has been added to computer Clients. It has two values: Managed (norma...
Placeholders
Placeholders Placeholders for computers and mobile devices are useful in many situations where y...
Locking Devices
What is it? What are device locks? What is the difference between "Lock" and "Lock Devices" The...
Superprefs Fileset
Description When creating a Custom Client installer, client preferences are packaged inside the ...
FileWave Custom Installer
Why When installing the FileWave client on computers, it is necessary for the client to know cer...
What are "Server Messages" and why do I want them?
What Perhaps you have seen the option in Superprefs Editor or in Client Monitor about "Route ser...
Configuring Inventory preferences
With version 6 and higher, FileWave integrated Inventory into the main FileWave server. With vers...
FileWave Windows Network Sweeper
What Occasionally FileWave clients (Windows devices) can have an issue that prevents them from c...
Location Tracking Setup
FileWave Location Tracking The location reporting feature in FileWave is disabled by default. It...
Observe Client - EOL
As a continuing bid to improve FileWave features and unify the product across platforms, as of Fi...
Adjustment of Windows Booster Settings via Scripting
Description Boosters running on Windows systems may be configured with a SuperPrefs Fileset: Cre...
Creating a General TeamViewer Session
What Creating a remote session to a device is simple once all pre-requisites are met. When/Why ...
TeamViewer: Windows Session Overview
What This article picks up from the administrator requesting a remote control session through Te...
TeamViewer: macOS Session Overview
What This article picks up from the administrator requesting a remote control session through Te...
Building Your Imaging Environment (PSImage)
PSImage is not supported by FileWave Support so please do not submit tickets with them about it. ...
Eval Guide Introduction
Welcome Welcome and thank you for choosing FileWave, the all-inclusive device management solutio...
API Improvements in FileWave v15.5.0
What FileWave 15.5.0 has introduced new as well as improved public API endpoints to facilitate s...
Admin Password management (MDM Command - macOS)
What The Admin Password Management feature in FileWave allows administrators to remotely change ...