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Playbook: PCL - Introduction
Introduction In light of the recent Covid-19 virus, below are some considerations, some of which...
Sending Scheduled Reports to More Than One Address
You may find that when setting up a scheduled report on an inventory query or a license report th...
License Management
Compliance, Usage, and Tracking When it comes to all of these software packages it can be a he...
Location Tracking Technologies
FileWave Location Tracking The location reporting feature in FileWave is disabled by default. It...
Reporting / Monitoring Booster Upgrade Process
What The auto-upgrade Booster feature will offer FileWave administrators a centralized way to up...
Upgrading Multiple Boosters
What The auto-upgrade Booster feature will offer FileWave administrators a centralized way to up...
Setting Timezones on Apple Devices
What In FileWave 14.1+ you are able to make command policy profiles for iOS (14+ supervised) and...
eSIM Management for Apple devices
Apple devices may be using LTE connectivity and may be equipped with an eSIM instead of a physica...
Create TCC Privacy Policy Control Payloads
Description There is no way to escape the need to identify which services are being requested an...
Privacy Preferences Policy Control (TCC)
Description Apple's TCC payload was introduced in FileWave 13 and controls the Privacy section o...
macOS Privacy Preferences Payload in Mojave 10.14+
Description With macOS 10.14, Apple has introduced another new payload that requires User Approv...
Restrictions Profile & Control Center
What Apple provides separate Restrictions profiles for iOS, macOS and tvOS. macOS Ventura has s...
Background Login Items Notification Suppression (macOS Ventura+)
What macOS 13 Ventura includes new functionality in the new System Settings app to control servi...
Apple Notarisation and Custom PKG Installers
Description Apple has introduced notarisation as a requirement for installation of PKGs on macOS...
FileWave iOS Kiosk (IPA) Location Tracking Problem
We have been made aware of an issue with our FileWave Kiosk Enterprise IPA app with regard to loc...
Block iOS TV App (iOS 10.2+)
This article will show you how to block the TV app introduced with iOS 10.2 with your updated and...
Apple ID prompt still appears even when Activation Lock Bypass Code is used during Remote Wipe
PROBLEM When executing a Remote Wipe against a Supervised iOS 7.1+ device and the "Remove Activa...
iOS 12+ Profile Installation Failed
Description On attempting to enrol iOS 12 devices, we have seen some instances of the profile in...
iOS BYOD and VPP License Assignment Change
What For a few years, device license assignment has been the preferred method for assigning lice...
iOS BYOD User Enrollment Overview
What With Version 14(+) of FileWave, you can now BYOD (bring-your-own-device) enroll a device wi...