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Playbook: PCL - Introduction

Playbook: Pandemic Check List

Introduction In light of the recent Covid-19 virus, below are some considerations, some of which...

Updated 1 year ago by Josh Levitsky

Sending Scheduled Reports to More Than One Address

FileWave Central / Anywhere Inventory Queries (Reports)

You may find that when setting up a scheduled report on an inventory query or a license report th...

Updated 1 year ago by Josh Levitsky

License Management

Evaluation Guide 5. Inventory Reporting

Compliance, Usage, and Tracking When it comes to all of these software packages it can be a he...

Updated 1 year ago by Josh Levitsky

Location Tracking Technologies

FileWave Client Location Tracking

FileWave Location Tracking The location reporting feature in FileWave is disabled by default. It...

Updated 1 year ago by Josh Levitsky

Reporting / Monitoring Booster Upgrade Process

Boosters Booster Auto-Upgrade

What The auto-upgrade Booster feature will offer FileWave administrators a centralized way to up...

Updated 1 year ago by Josh Levitsky

Upgrading Multiple Boosters

Boosters Booster Auto-Upgrade

What The auto-upgrade Booster feature will offer FileWave administrators a centralized way to up...

Updated 1 year ago by Josh Levitsky

Setting Timezones on Apple Devices

Profiles (Apple)

What In FileWave 14.1+ you are able to make command policy profiles for iOS (14+ supervised) and...

Updated 1 year ago by Josh Levitsky

eSIM Management for Apple devices

Profiles (Apple)

Apple devices may be using LTE connectivity and may be equipped with an eSIM instead of a physica...

Updated 1 year ago by Josh Levitsky

Create TCC Privacy Policy Control Payloads

Profiles (Apple)

Description There is no way to escape the need to identify which services are being requested an...

Updated 1 year ago by Josh Levitsky

Privacy Preferences Policy Control (TCC)

Profiles (Apple)

Description Apple's TCC payload was introduced in FileWave 13 and controls the Privacy section o...

Updated 1 year ago by Josh Levitsky

macOS Privacy Preferences Payload in Mojave 10.14+

Profiles (Apple)

Description With macOS 10.14, Apple has introduced another new payload that requires User Approv...

Updated 1 year ago by Josh Levitsky

Restrictions Profile & Control Center

Profiles (Apple)

What Apple provides separate Restrictions profiles for iOS, macOS and tvOS.  macOS Ventura has s...

Updated 1 year ago by Sean Holden

Background Login Items Notification Suppression (macOS Ventura+)

Profiles (Apple)

What macOS 13 Ventura includes new functionality in the new System Settings app to control servi...

Updated 1 year ago by Josh Levitsky

Apple Notarisation and Custom PKG Installers

FileWave Client Enrolling Devices

Description Apple has introduced notarisation as a requirement for installation of PKGs on macOS...

Updated 1 year ago by Josh Levitsky

FileWave iOS Kiosk (IPA) Location Tracking Problem

iOS / iPadOS Troubleshooting

We have been made aware of an issue with our FileWave Kiosk Enterprise IPA app with regard to loc...

Updated 1 year ago by Josh Levitsky

Block iOS TV App (iOS 10.2+)

iOS / iPadOS

This article will show you how to block the TV app introduced with iOS 10.2 with your updated and...

Updated 1 year ago by Josh Levitsky

Apple ID prompt still appears even when Activation Lock Bypass Code is used during Remote Wipe

iOS / iPadOS Troubleshooting

PROBLEM When executing a Remote Wipe against a Supervised iOS 7.1+ device and the "Remove Activa...

Updated 1 year ago by Josh Levitsky

iOS 12+ Profile Installation Failed

iOS / iPadOS Troubleshooting

Description On attempting to enrol iOS 12 devices, we have seen some instances of the profile in...

Updated 1 year ago by Josh Levitsky

iOS BYOD and VPP License Assignment Change

iOS / iPadOS iOS/iPadOS BYOD User Enrollment

What For a few years, device license assignment has been the preferred method for assigning lice...

Updated 1 year ago by Andrew Kloosterhuis

iOS BYOD User Enrollment Overview

iOS / iPadOS iOS/iPadOS BYOD User Enrollment

What With Version 14(+) of FileWave, you can now BYOD (bring-your-own-device) enroll a device wi...

Updated 1 year ago by Josh Levitsky