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Custom Fields and Multi-Lined Outputs

Custom Fields

Description Custom Fields are an excellent way to provide additional reporting information on de...

Updated 2 years ago by Josh Levitsky

Playbook: PCL - Introduction

Playbook: Pandemic Check List

Introduction In light of the recent Covid-19 virus, below are some considerations, some of which...

Updated 2 years ago by Josh Levitsky

Sending Scheduled Reports to More Than One Address

FileWave Central / Anywhere Inventory Queries (Reports)

You may find that when setting up a scheduled report on an inventory query or a license report th...

Updated 2 years ago by Josh Levitsky

License Management

Evaluation Guide 5. Inventory Reporting

Compliance, Usage, and Tracking When it comes to all of these software packages it can be a he...

Updated 2 years ago by Josh Levitsky

Location Tracking Technologies

FileWave Client Location Tracking

FileWave Location Tracking The location reporting feature in FileWave is disabled by default. It...

Updated 2 years ago by Josh Levitsky

Upgrading Multiple Boosters

Boosters Booster Auto-Upgrade

What The auto-upgrade Booster feature will offer FileWave administrators a centralized way to up...

Updated 2 years ago by Josh Levitsky

Setting Timezones on Apple Devices

Profiles (Apple)

What In FileWave 14.1+ you are able to make command policy profiles for iOS (14+ supervised) and...

Updated 2 years ago by Josh Levitsky

eSIM Management for Apple devices

Profiles (Apple)

Apple devices may be using LTE connectivity and may be equipped with an eSIM instead of a physica...

Updated 2 years ago by Josh Levitsky

Privacy Preferences Policy Control (TCC)

Profiles (Apple)

Description Apple's TCC payload was introduced in FileWave 13 and controls the Privacy section o...

Updated 2 years ago by Josh Levitsky

Restrictions Profile & Control Center

Profiles (Apple)

What Apple provides separate Restrictions profiles for iOS, macOS and tvOS.  macOS Ventura has s...

Updated 2 years ago by Sean Holden

Background Login Items Notification Suppression (macOS Ventura+)

Profiles (Apple)

What macOS 13 Ventura includes new functionality in the new System Settings app to control servi...

Updated 2 years ago by Josh Levitsky

Apple Notarisation and Custom PKG Installers

FileWave Client Enrolling Devices

Description Apple has introduced notarisation as a requirement for installation of PKGs on macOS...

Updated 2 years ago by Josh Levitsky

FileWave iOS Kiosk (IPA) Location Tracking Problem

iOS / iPadOS Troubleshooting

We have been made aware of an issue with our FileWave Kiosk Enterprise IPA app with regard to loc...

Updated 2 years ago by Josh Levitsky

Block iOS TV App (iOS 10.2+)

iOS / iPadOS

This article will show you how to block the TV app introduced with iOS 10.2 with your updated and...

Updated 2 years ago by Josh Levitsky

Apple ID prompt still appears even when Activation Lock Bypass Code is used during Remote Wipe

iOS / iPadOS Troubleshooting

PROBLEM When executing a Remote Wipe against a Supervised iOS 7.1+ device and the "Remove Activa...

Updated 2 years ago by Josh Levitsky

iOS 12+ Profile Installation Failed

iOS / iPadOS Troubleshooting

Description On attempting to enrol iOS 12 devices, we have seen some instances of the profile in...

Updated 2 years ago by Josh Levitsky

iOS BYOD and VPP License Assignment Change

iOS / iPadOS iOS/iPadOS BYOD User Enrollment

What For a few years, device license assignment has been the preferred method for assigning lice...

Updated 2 years ago by Andrew Kloosterhuis

iOS BYOD User Enrollment Overview

iOS / iPadOS iOS/iPadOS BYOD User Enrollment

What With Version 14(+) of FileWave, you can now BYOD (bring-your-own-device) enroll a device wi...

Updated 2 years ago by Josh Levitsky

Working with iOS Inventory

iOS / iPadOS

The iOS Inventory pane exists for you to have instant access to the attributes of your iOS device...

Updated 2 years ago by Josh Levitsky

M1 Silicon macOS and Recovery

macOS Troubleshooting

Description Apple M1 devices require an alternate method for Recovery Mode and other considerati...

Updated 2 years ago by Josh Levitsky