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Resolving Network Issues with FileWave Server or Boosters on macOS when using Carbon Black EDR Extension

FileWave General Info Troubleshooting

What FileWave has observed network issues when the Carbon Black EDR (Endpoint Detection and Resp...

Updated 2 years ago by Josh Levitsky

Custom Fields and Multi-Lined Outputs

Custom Fields

Description Custom Fields are an excellent way to provide additional reporting information on de...

Updated 2 years ago by Josh Levitsky

Playbook: PCL - Introduction

Playbook: Pandemic Check List

Introduction In light of the recent Covid-19 virus, below are some considerations, some of which...

Updated 2 years ago by Josh Levitsky

Sending Scheduled Reports to More Than One Address

FileWave Central / Anywhere Inventory Queries (Reports)

You may find that when setting up a scheduled report on an inventory query or a license report th...

Updated 2 years ago by Josh Levitsky

License Management

Evaluation Guide 5. Inventory Reporting

Compliance, Usage, and Tracking When it comes to all of these software packages it can be a he...

Updated 2 years ago by Josh Levitsky

Location Tracking Technologies

FileWave Client Location Tracking

FileWave Location Tracking The location reporting feature in FileWave is disabled by default. It...

Updated 2 years ago by Josh Levitsky

Upgrading Multiple Boosters

Boosters Booster Auto-Upgrade

What The auto-upgrade Booster feature will offer FileWave administrators a centralized way to up...

Updated 2 years ago by Josh Levitsky

Setting Timezones on Apple Devices

Profiles (Apple)

What In FileWave 14.1+ you are able to make command policy profiles for iOS (14+ supervised) and...

Updated 2 years ago by Josh Levitsky

eSIM Management for Apple devices

Profiles (Apple)

Apple devices may be using LTE connectivity and may be equipped with an eSIM instead of a physica...

Updated 2 years ago by Josh Levitsky

Privacy Preferences Policy Control (TCC)

Profiles (Apple)

Description Apple's TCC payload was introduced in FileWave 13 and controls the Privacy section o...

Updated 2 years ago by Josh Levitsky

Restrictions Profile & Control Center

Profiles (Apple)

What Apple provides separate Restrictions profiles for iOS, macOS and tvOS.  macOS Ventura has s...

Updated 2 years ago by Sean Holden

Background Login Items Notification Suppression (macOS Ventura+)

Profiles (Apple)

What macOS 13 Ventura includes new functionality in the new System Settings app to control servi...

Updated 2 years ago by Josh Levitsky

Apple Notarisation and Custom PKG Installers

FileWave Client Enrolling Devices

Description Apple has introduced notarisation as a requirement for installation of PKGs on macOS...

Updated 2 years ago by Josh Levitsky

FileWave iOS Kiosk (IPA) Location Tracking Problem

iOS / iPadOS Troubleshooting

We have been made aware of an issue with our FileWave Kiosk Enterprise IPA app with regard to loc...

Updated 2 years ago by Josh Levitsky

Block iOS TV App (iOS 10.2+)

iOS / iPadOS

This article will show you how to block the TV app introduced with iOS 10.2 with your updated and...

Updated 2 years ago by Josh Levitsky

Apple ID prompt still appears even when Activation Lock Bypass Code is used during Remote Wipe

iOS / iPadOS Troubleshooting

PROBLEM When executing a Remote Wipe against a Supervised iOS 7.1+ device and the "Remove Activa...

Updated 2 years ago by Josh Levitsky

iOS 12+ Profile Installation Failed

iOS / iPadOS Troubleshooting

Description On attempting to enrol iOS 12 devices, we have seen some instances of the profile in...

Updated 2 years ago by Josh Levitsky

iOS BYOD and VPP License Assignment Change

iOS / iPadOS iOS/iPadOS BYOD User Enrollment

What For a few years, device license assignment has been the preferred method for assigning lice...

Updated 2 years ago by Andrew Kloosterhuis

iOS BYOD User Enrollment Overview

iOS / iPadOS iOS/iPadOS BYOD User Enrollment

What With Version 14(+) of FileWave, you can now BYOD (bring-your-own-device) enroll a device wi...

Updated 2 years ago by Josh Levitsky

Working with iOS Inventory

iOS / iPadOS

The iOS Inventory pane exists for you to have instant access to the attributes of your iOS device...

Updated 2 years ago by Josh Levitsky