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VPP and DEP Preferences

FileWave Central / Anywhere Settings

FileWave supports both Apple's Volume Purchase Program (VPP) and Device Enrollment Program (DEP)....

Updated 1 year ago by Josh Levitsky

Supply-Chain Attack Threat Management

Security Information

QUESTION How well is FileWave's product protected against Supply-Chain Attacks? What efforts doe...

Updated 1 year ago by Josh Levitsky

Security Notice: Apache log4j Vulnerability CVE-2021-44228

Security Information

Info From December 9, 2021 reports of a Zero Day exploit for Apache Log4j 2.x <= 2.15.0-rc1 were...

Updated 1 year ago by Josh Levitsky

Disable Chrome OS in FileWave

ChromeOS

These steps will walk you through the process of disabling Chrome OS in FileWave Open Prefer...

Updated 1 year ago by Josh Levitsky

Chrome OS: FileWave Inventory Extension Capabilities

ChromeOS

What An optional add-on for Chromebook management in FileWave is the FileWave Inventory extensio...

Updated 1 year ago by Josh Levitsky

Managed Apple IDs

Apple Classroom

Apple IDs has always been the central piece of Apple ecosystem - linked to an iTunes account, it ...

Updated 1 year ago by Josh Levitsky

Classroom – What we don’t support

Apple Classroom

Carts are always associated to a whole Class. There is no way to indicate to FileWa...

Updated 1 year ago by Josh Levitsky

Classroom – Different Deployment Scenarios

Apple Classroom

To have Classroom working, you need: All devices enrolled in FileWave Teacher devices identif...

Updated 1 year ago by Josh Levitsky

Classroom – Shared iPad

Apple Classroom

Keep in mind that Shared iPad and Classroom are independent; they use the same configuration syst...

Updated 1 year ago by Josh Levitsky

Classroom – Image Service

Apple Classroom

The Classroom app is able to display pictures of students - by default, initials will be used. Fi...

Updated 1 year ago by Josh Levitsky

Getting student images into Classroom

Apple Classroom

Do you want student images to show up in Apple's Classroom tool? You have come to the right place...

Updated 1 year ago by Josh Levitsky

Classroom – Shared iPad

Apple Classroom

Terms and Definitions Classroom – this is this is Apple's application for teachers allowing them...

Updated 1 year ago by Josh Levitsky

Classroom – Feature Overview

Apple Classroom

This is Apple's application for teachers allowing them to manage a class of students using iPad...

Updated 1 year ago by Josh Levitsky

Directory data syncronization between IdP and FW is not supported

Identity Provider (IdP) Integration Troubleshooting

At this time, FileWave IDP integration is limited to only FileWave Admin authentication and Apple...

Updated 1 year ago by Josh Levitsky

IdP for Deployments and Smart Groups

Identity Provider (IdP) Integration

What As a FileWave administrator using IdP enrollment of devices, I need to report on what group...

Updated 1 year ago by Josh Levitsky

Manual Client Conflict Resolution (Multiple Devices)

FileWave Central / Anywhere Conflict Resolution

What In large production environments, there may be times during mass enrollments where resolvin...

Updated 1 year ago by Josh Levitsky

Automatic Enrollment Permissions

FileWave Central / Anywhere Conflict Resolution

What There is a administrator permission that either allows or denies the ability to make change...

Updated 1 year ago by Josh Levitsky

Automated Client Conflict Resolution

FileWave Central / Anywhere Conflict Resolution

What There is a capability allowing FileWave itself to resolve conflicting new clients on your b...

Updated 1 year ago by Josh Levitsky

Prevent Duplicates During Enrollment

FileWave Central / Anywhere Conflict Resolution

A Desktop device (Client) is identified in FileWave by Client Name and Device Fingerprint. Have a...

Updated 1 year ago by Josh Levitsky

Removing/Deleting a Revision

Filesets / Payloads Fileset Revisions

Removing/Deleting a Revision (v14+) What We can create revisions, so of course we want to be ab...

Updated 1 year ago by Josh Levitsky