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The primary management tool for client management / MDM on iOS and macOS X is the Profile Editor. It can be accessed through either the Desktop Fileset or Mobile Fileset tool.  Search and Show only configured (FW 10+) Two features introduced in FileWave 10...

Starting in FileWave version 13.1.0 you now have the ability to automatically assign DEP profiles to devices. Step-by-step guide Start by opening up the DEP Profiles UI (Assistant → DEP Association Management), and verify you have profiles created. It is rec...

The following steps will assist you in the enrollment process for iOS devices with Apple Configurator 2 into FileWave. This guide assumes you've already set up DEP in FileWave and that your devices are assigned to a MDM server within Apple School/Business Man...

The actual (re)Enrollment phase is where the rubber meets the road regarding your planning effectiveness.  No planning is ever perfect, but the more prepared you are, the more successful you are going to be. During the enrollment and (re)Enrollment phase, the...

After the (re)enrollment process is complete, the work doesn't stop. The post (re)enrollment phase (also known as the day-to-day phase) is equally critical to ensure a smooth transition for end users and to maintain the security and performance of your organiz...

  Communication is a crucial element in every step of the device (re)Enrollment process, and it doesn't just stop once (re)Enrollment is completed. In fact, effective, clear, and consistent communication becomes even more important during and after the (re)En...

  In our increasingly interconnected world, security is not just a luxury, it's a necessity. As your organization undertakes the device refresh and (re)Enrollment process, it's essential to prioritize device security at every stage. FileWave provides a variet...

FileWave loves Apple, and so do our customers.  If you happen to be one of the organizations that have chosen to incorporate Apple devices into their infrastructure, from iPads to MacBooks, here are some crucial considerations for a successful refresh and (re)...

FileWave may love Apple, but we also love Microsoft Windows.  (In the same way that you don't have a favorite child) Microsoft's Windows platform is widely used in various organizations due to its versatility and familiarity. For a successful device refresh o...

FileWave support two very distinct Operating Systems from Google: Chromebooks, and Android based devices.  Each platform has its own specific considerations. Chromebook Integration Unlike other supported platforms, FileWave support of Chromebooks is primaril...

With Apple School Manager you can: Transfer licenses­ This feature will allow you to transfer licenses from one location to another Share licenses ­ Share licenses between purchasers that have been assigned, and have access, to the same location Simplifie...

With iOS16 and Apple Configurator 2, it is possible to add macOS devices to ASM and ABM. This means that devices not acquired via an Apple Purchasing Account tied to an Apple account, can now be added manually using Apple Configurator on an iPhone. Requiremen...

New to the Device Enrollment Program (DEP) process? Do you have a create full of macOS devices that need to be prepared and issued to end users? Did this need to happen yesterday? The world of DEP device provisioning has been a great help and has improved the...

Description Testing macOS device enrolments can be very time consuming, since a device must be erased and OS reinstalled on each attempt.  A Virtual Machine (VM) may be used to substantially reduce the amount of testing time.  Although VMware has been used in...

Problem "VPP token is Revoked" error is displayed in the FileWave Admin> Dashboard or when trying to run a manual VPP sync in the "VPP and DEP" tab of FileWave Admin preferences. This can be caused if you try to enter the same VPP token in Apple Configurator....

When you associate VPP assets via users association there can be messages in the kiosk. Here is what these messages can mean: unavailable for this application's organization When the total available count of license is 0. Meaning you have no purchased licens...

Description On creating a DEP Association or from any other DEP synchronisation action, the following error may be observed: DEP error: Forbidden The most likely causes are: Server SSL certificate change. Check Preferences > Mobile tab to ensure the serve...

Requirement scripts are executed on client devices with each tickle interval, 2 minutes by default, to check if the installation conditions outlined have been met. For example, it can used to verify if some file, registry key, service, or process is or is not ...

What Starting from FileWave version 14.7+ there is a better overview of updates that should be deployed to the Windows devices managed by FileWave so that you can easier identify possible risks and deploy needed patches.  The number of missing updates is r...

What As a Windows administrator, you want to install some Windows Updates where FileWave reports that the item is missing, but it's not a security update where FileWave could automatically create a Fileset for that update. When/Why Since 14.7.0 of FileWave,...