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During (re)Enrollment
The actual (re)Enrollment phase is where the rubber meets the road regarding your planning effectiveness. No planning is ever perfect, but the more prepared you are, the more successful you are going to be. During the enrollment and (re)Enrollment phase, the...
Post (re)Enrollment
After the (re)enrollment process is complete, the work doesn't stop. The post (re)enrollment phase (also known as the day-to-day phase) is equally critical to ensure a smooth transition for end users and to maintain the security and performance of your organiz...
Communication
Communication is a crucial element in every step of the device (re)Enrollment process, and it doesn't just stop once (re)Enrollment is completed. In fact, effective, clear, and consistent communication becomes even more important during and after the (re)En...
Security
In our increasingly interconnected world, security is not just a luxury, it's a necessity. As your organization undertakes the device refresh and (re)Enrollment process, it's essential to prioritize device security at every stage. FileWave provides a variet...
Apple Specific Considerations
FileWave loves Apple, and so do our customers. If you happen to be one of the organizations that have chosen to incorporate Apple devices into their infrastructure, from iPads to MacBooks, here are some crucial considerations for a successful refresh and (re)...
Microsoft Specific Considerations
FileWave may love Apple, but we also love Microsoft Windows. (In the same way that you don't have a favorite child) Microsoft's Windows platform is widely used in various organizations due to its versatility and familiarity. For a successful device refresh o...
Google Specific Considerations
FileWave support two very distinct Operating Systems from Google: Chromebooks, and Android based devices. Each platform has its own specific considerations. Chromebook Integration Unlike other supported platforms, FileWave support of Chromebooks is primaril...
Migration to VPP Location Based Tokens
With Apple School Manager you can: Transfer licenses This feature will allow you to transfer licenses from one location to another Share licenses Share licenses between purchasers that have been assigned, and have access, to the same location Simplifie...
Adding macOS devices to Apple Business or School Manager using Apple Configurator 2
With iOS16 and Apple Configurator 2, it is possible to add macOS devices to ASM and ABM. This means that devices not acquired via an Apple Purchasing Account tied to an Apple account, can now be added manually using Apple Configurator on an iPhone. Requiremen...
DEP Notify - How to provide progress visibility during DEP activation (macOS)
New to the Device Enrollment Program (DEP) process? Do you have a create full of macOS devices that need to be prepared and issued to end users? Did this need to happen yesterday? The world of DEP device provisioning has been a great help and has improved the...
Test macOS ADE (DEP) Enrolments with a Virtual Machine
Description Testing macOS device enrolments can be very time consuming, since a device must be erased and OS reinstalled on each attempt. A Virtual Machine (VM) may be used to substantially reduce the amount of testing time. Although VMware has been used in...
VPP Token Revoked Error
Problem "VPP token is Revoked" error is displayed in the FileWave Admin> Dashboard or when trying to run a manual VPP sync in the "VPP and DEP" tab of FileWave Admin preferences. This can be caused if you try to enter the same VPP token in Apple Configurator....
VPP Kiosk Error Details
When you associate VPP assets via users association there can be messages in the kiosk. Here is what these messages can mean: unavailable for this application's organization When the total available count of license is 0. Meaning you have no purchased licens...
DEP Forbidden Error
Description On creating a DEP Association or from any other DEP synchronisation action, the following error may be observed: DEP error: Forbidden The most likely causes are: Server SSL certificate change. Check Preferences > Mobile tab to ensure the serve...
Windows Requirement Script Examples
Requirement scripts are executed on client devices with each tickle interval, 2 minutes by default, to check if the installation conditions outlined have been met. For example, it can used to verify if some file, registry key, service, or process is or is not ...
Windows Software Update Reporting
What Starting from FileWave version 14.7+ there is a better overview of updates that should be deployed to the Windows devices managed by FileWave so that you can easier identify possible risks and deploy needed patches. The number of missing updates is r...
Installing Windows Updates that are not able to be automatically packaged
What As a Windows administrator, you want to install some Windows Updates where FileWave reports that the item is missing, but it's not a security update where FileWave could automatically create a Fileset for that update. When/Why Since 14.7.0 of FileWave,...
Understanding and Utilizing the Windows Update Build Revision (UBR) Number
What The Update Build Revision (UBR) number is a unique identifier for individual updates in Windows 10 and Windows 11 operating systems. It allows IT administrators to track, monitor, and ensure that their devices are up-to-date with the latest security patc...
Adding A Printer for All Users (Windows)
The task at hand seems simple enough...install a printer for a Windows user for a printer on a Print Server. In our example, I'll use a print share called BigDill on a print server named Arkone. Easy, right? A quick web search for "powershell add printer" ta...
Storing the BitLocker volume keys using a Custom Field
Use a FileWave Custom Field to store the volume keys for your BitLocker volumes. This can be helpful if you don't have another way to escrow the volume keys. The Custom Field outlined in this article will get the volume key for every volume so if there is an e...