Skip to main content
Advanced Search
Search Terms
Content Type

Exact Matches
Tag Searches
Date Options
Updated after
Updated before
Created after
Created before

Search Results

644 total results found

Device Details - Booster Client Preferences Reporting

Boosters Booster Setup

What Want to ensure that your clients are connected to your boosters? Maybe even ensure your FileWave Clients are configured with the proper FileWave tickle time interval, is the “Route server messages via boosters” checked, or the current upstream is reporti...

Opening FileWave Central / Anywhere in a Specific Language (macOS)

FileWave Central / Anywhere Troubleshooting

What FileWave Admin will automatically use the language, if supported, set on the workstation at installation (default English).  It is however possible to run FileWave Admin in a different language, as shown below. When/Why Sometimes even though your compu...

FileWave Version
16.1.x
FileWave Version
16.2.x

Opening FileWave Central / Anywhere in a Specific Language (Windows)

FileWave Central / Anywhere Troubleshooting

What When you install FileWave Admin, it will automatically use the language you have set on your workstation (if not available, it will default to English). If you want to change FileWave to run in another language, you have to launch Central/Admin with an a...

FileWave Version
16.1.x
FileWave Version
16.2.x

Configuring and using the Dashboard

FileWave Central / Anywhere Settings

In FileWave Central, the Dashboard is the first view an administrator gets of their FileWave environment. The Dashboard is designed to give the FileWave administrators a quick view of their server and be able to focus in on a missing setting, or a possible ser...

Location Tracking Technologies

FileWave Client Location Tracking

FileWave Location Tracking The location reporting feature in FileWave is disabled by default. It is recommended that you; verify that this feature is per your organization’s policies and AUP (Acceptable Use Policy). Notify your end users before activating loc...

Location Tracking Setup

FileWave Client Location Tracking

FileWave Location Tracking The location reporting feature in FileWave is disabled by default. It is recommended that you; verify that this feature is in accordance with your organization’s policies and AUP (Acceptable Use Policy). Notify your end users before...

FileWave App Portal for iOS (IPA Install)

Kiosk

For FileWave 15.3.0+ please note that the IPA is automatically deployed. Once 15.3.0 is released please see: Automatic updating of iOS/iPadOS Kiosk (15.3+) Once an iOS/iPadOS device is enrolled, the FileWave App Portal will be automatically installed.  The ve...

Kiosk Package Updates Category (macOS PKG)

Kiosk

Description Kiosk can show Package Updates for associated PKG Filesets when an older version of the same PKG is already installed on the device. Information When a PKG Fileset is associated to a device as a Kiosk item, the FileWave Client checks the PKG receip...

FileWave
Kiosk

Retiring a device from FileWave

FileWave Client Offboarding Clients

Whether selling or removing devices that no longer function or are beyond use, it may be necessary to remove them from FileWave.  The following steps should assist with this process. The basics are: Ensure all enrolment configuration is removed from device...

FileWave Client Configuration Settings

FileWave Client FileWave Client Configuration

Configuration Settings are found in the Windows registry or macOS plist: macOS: /usr/local/etc/fwcld.plist Windows FileWave 15.4.2 or lower: HKLM\Software\FileWave\WinClient (32bit OS), HKLM\Software\FileWave\WOW6432\WinClient (64bit OS) Windows FileWave ...

FileWave Version
16.0.x

FileWave Client Status Check: How to ask the client what it is doing on macOS and Windows

FileWave Client Troubleshooting

What Use fwcld -s to ask the FileWave Client what it is currently doing on macOS or Windows. This is useful when you have local access to a device and need a quick status check without waiting for server-side inventory or logs. When/Why The command shows clie...

FileWave
Client
Windows
macOS

Locking Devices

FileWave Client

What is it? What are device locks? What is the difference between "Lock" and "Lock Devices" The locking behavior is the same for macOS, Windows, iOS, and non-EMM Android. Answer Lock / Unlock Lock - Locking a client binds that client to the current model ...

Placeholders

FileWave Client

Placeholders Placeholders for computers and mobile devices are useful in many situations where you need to create a device FileWave has not seen yet, and pre-assign them varying content: Import new Windows computers and assign them what image you want to p...

Exporting Data

FileWave Anywhere Help Menus

What From almost any table or list in FileWave Anywhere, you can export the data in the current view as a CSV file. When/Why Use export when you need to work with the current FileWave Anywhere view in a spreadsheet, share a filtered list, or save a point-in-ti...

FileWave
Anywhere

Search Criteria

FileWave Anywhere Help Menus

What Use the upper-right Search for Devices field () in FileWave Anywhere/WebAdmin to quickly find devices from any view. When/Why This search is useful for quick, one-off support lookups when you already know part of a device name, operating system name, or c...

Update Model

FileWave Anywhere Help Menus

What In every view of the FileWave WebAdmin, you are going to see this icon () in the header right beside a label for the Model Number ().  The "model" in FileWave is the concept of committing changes to be ready for production so to speak.  Each time the mod...

Dashboard Warning levels and Descriptions

FileWave Central / Anywhere Troubleshooting

Problem The table below provides an overview of the information that is returned by the Dashboard in the FileWave Admin console. Environment FileWave Central Console Resolution Item Description Free Disk Space Free disk space on fwxserver (db location)....

What is the difference between Revert and Restore?

FileWave Central / Anywhere Troubleshooting

Problem You need to undo FileWave model changes, but Revert to Last Model and fwcontrol server restore do different jobs. Use revert when you want to discard changes that have not been published yet. Use restore when you need to make an older published model ...