Configuring and using the Dashboard
The FileWave Central Dashboard summarizes server health, service synchronization, client distribution, licensing, and alerts in one view. Use it to spot a missed synchronization, configuration problem, capacity concern, or service interruption before opening the corresponding settings or troubleshooting page. The Dashboard contains seven primary status sections.
Primary Services
This section shows major services such as Automated Device Enrollment, Apps and Books, and email, along with the latest update time. When a service reports an error, use its direct settings link to investigate.
Sync Status
This section shows the latest check-in times for services such as Apps and Books, Automated Device Enrollment, LDAP, and Smart Groups. These services synchronize between an external source, such as Apple or your LDAP directory, and the FileWave Server.
Server Performance Status
This section is an active chart of the status of the primary FileWave server's storage space, CPU usage, and RAM utilization.
Distribution of clients
This section displays a graph showing the breakdown of FileWave clients based on operating system.
Mail Queue
This section displays a running graph of the status of emails sent from the FileWave server. The focus will be on the VPP / MDM invitation emails. This will help you see situations where your local email server may be getting overwhelmed by the large number of MDM invitations going out at the same time.
Legacy Enterprise IPA URL Check
This section checks URLs for institutionally signed enterprise iOS apps and the legacy IPA-delivered FileWave App Portal/Kiosk. FileWave 15.3.0 and later use the App Store Kiosk distributed through Apple Apps and Books, so that current Kiosk workflow is not represented by this legacy IPA check.
Server Licenses
This section shows the current status of your FileWave server license.
Alert Settings
Dashboard alerts can email selected recipients when server status changes. Open Alert Settings to choose which events send notifications and who receives them, then return to the Dashboard to monitor current status.
The result is an email when an event is triggered being sent to the designated email account.
"Detachable" Dashboard
The Dashboard is part of FileWave Central, but it can also be detached into a separate window, opened in a browser, or shared as a URL with authorized viewers.
Dashboard Alert details
See Dashboard Warning Levels and Descriptions for the meaning of each alert and status level.
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