Configuring and using the Dashboard
The FileWave Central Dashboard summarizes server health, service synchronization, client distribution, licensing, and alerts in one view. Use it to spot a missed synchronization, configuration problem, capacity concern, or service interruption before opening the corresponding settings or troubleshooting page.
Primary Services
This section summarizes major services such as Automated Device Enrollment (ADE), Apps and Books (VPP), and email, along with the latest status-update time. Expand a service to read its details, and use its settings link to investigate a warning or error. In this example, VPP Tokens is red because one token has expired: its details show VPP error: 9621, while the other token reports OK. Follow Apps and Books (VPP) Token Renewal to renew the affected token, then check its status again.
Sync Status
This section shows the Last Sync Attempt for services such as Apps and Books, Automated Device Enrollment, LDAP extraction, and Smart Group counts. Read the status alongside the timestamp; an attempt does not by itself confirm a successful synchronization. Apps and Books lists separate Users and License timestamps. In this example, one token shows Check Status for both; inspect its details in Primary Services to identify the error. LDAP shows Needs Setup, which is a configuration state rather than the same token error. A green summary tile alone does not establish that an integration has been configured.
Server Performance Status
This section shows the FileWave Server's drive space, CPU usage, and RAM utilization. In this example, the drive-space chart shows 173 GB used and 24 GB free; the legend identifies used space in red and free space in gray. The chart labels are rounded, so they may not add up exactly to the displayed total.
Distribution of clients
This section displays a graph showing the breakdown of FileWave clients based on operating system.
Mail Queue
This section summarizes outgoing FileWave email over the past seven days, including invitation messages. Pending messages have not yet been sent; errors indicate a sending failure such as an SMTP error. A queue backlog is a reason to investigate mail configuration, connectivity, or provider limits, not proof that the mail server is overloaded. A successful send status does not confirm that the recipient received the message; check the destination mailbox and any rejection or quarantine when testing delivery.
Legacy Enterprise IPA URL Check
This section checks URLs for institutionally signed enterprise iOS apps and the legacy IPA-delivered FileWave App Portal/Kiosk. FileWave 15.3.0 and later use the App Store Kiosk distributed through Apple Apps and Books, so that current Kiosk workflow is not represented by this legacy IPA check.
Server Licenses
This section shows the current status of your FileWave server license.
Classroom Information
When Apple Classroom is configured in FileWave, this section shows the status and expiration dates of its certificates: Root CA, Leader CA, Leader Certificate, Member CA, and Member Certificate. Check the Last Check time as well as the expiration dates when reviewing their status. The dates shown below are example values, not a standard renewal schedule. See Classroom – Identity Certificate Management for certificate management and renewal instructions.
Alert Settings
Dashboard alerts can email selected recipients when server status changes. Before relying on them, configure outgoing mail and confirm that a test message reaches the intended recipient using Configuring FileWave Server Mail Preferences. Open Alert Settings, enter the notification recipients in To, set a subject, and select the status categories you want to receive alerts about. Add a signature if needed, then click Save. Use the Dashboard link to return to the status view. The example below has no categories selected; select the categories you need before saving.
Alerts for the selected categories use the configured recipients and outgoing-mail settings. If an expected alert does not arrive, check Mail Queue and mail preferences, then check rejection or quarantine with the mail administrator.
"Detachable" Dashboard
The Dashboard is part of FileWave Central, but it can also be detached into a separate window, opened in a browser, or shared as a URL with authorized viewers.
Dashboard Alert details
See Dashboard Warning Levels and Descriptions for the meaning of each alert and status level.
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