Configuring Inventory preferences
The Inventory tab in FileWave Central Admin Preferences controls inventory polling for Apple MDM-enrolled devices, Smart Group refresh timing, LDAP Custom Field cleanup behavior, and IDP Custom Field synchronization. These settings affect how fresh inventory-based data appears and how much recurring work the server performs, so change them deliberately.
iOS Inventory
These settings apply to iOS, iPadOS, and tvOS devices enrolled through MDM. These devices appear in the normal Clients view as well as in the iOS Inventory section.
- Device Inventory Poll Interval – Controls how often enrolled devices report profile, application, security, and device-setting inventory. The default shown here is 24 hours. Sending a Verify command can prompt a device to report sooner.
- Device Not Checked-In Notification – Controls when a device is visually flagged for not checking in with the MDM server. When a device exceeds this value, FileWave changes the device color to alert the administrator.
Smart Groups
- Refresh every – Controls the normal refresh interval for Smart Groups. The default shown here is 10 minutes.
- Fast smart group refresh period – Controls the shorter refresh interval used only by Smart Groups that have Fast Smart Group Evaluation enabled. The default shown here is 1 minute.
- Refresh all Smart Groups now – Forces FileWave to refresh the data requested by existing Smart Groups immediately instead of waiting for the next scheduled refresh.
Use fast Smart Group evaluation only for time-sensitive workflows, such as enrollment or first-check-in groups where assignments need to happen quickly. FileWave allows up to 3 Smart Groups with fast evaluation enabled. This limit protects server performance; evaluating many Smart Groups more frequently would add unnecessary recurring load.
Fast Smart Group Evaluation is documented with Smart Group guidance.
Do not make Smart Group refresh intervals more frequent without a reason. In very large environments, longer intervals may reduce unnecessary server load.
LDAP Custom Fields
If this option is enabled, FileWave clears the value of an LDAP Custom Field when there is no longer a match between the client and the LDAP user or computer.
IDP Custom Fields
Schedule Sync queues an IDP Custom Fields extraction. Use it when custom field values populated from an identity provider should be refreshed outside the normal sync timing. The button requires an IDP Device Enrollment server to be configured.

The topic of this KB is "Configuring Inventory preferences", which is not restrictive in regards to platform, yet, the main setting in this preference pane -- "iOS Inventory" -- only applies to iOS. What is the answer -- more specifically, the KBs or reference to KBs -- to the question about "how to configure inventory preferences" for macOS and other platforms?
In reply to #1
You bring up a good point. The reason the iOS setting is there is because it's only really on iOS/iPadOS/tvOS that we have to poke the device to ask it to inventory rather than having the local agent do it. I know this is an older article and came over from the old user manual is why it is the way it is.
I would suggest, in this KB, a reference to https://kb.filewave.com/books/filewave-client/page/filewave-client-configuration-settings as a related KB.
In reply to #2
Done :) Thank you.
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