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FileWave supports both Apple's Volume Purchase Program (VPP) and Automated Device Enrollment (ADE) which was formally called the Device Enrollment Program (DEP). In order to get these working within FileWave, you will need to configure certain preferences. Thi...

FileWave supports tiered administration so you can create additional administrators in order to spread the workload, you are not limited to the amount of admins you can have in FileWave. How to log into FileWave Admin When you log into the FileWave Admin to ...

In the FileWave Admin application, there are several other settings and menu items that come into play as you manage and configure your devices. They appear in two menu sets (Server & Assistants) as shown: Some of these items have already been covered, and ot...

You can use pre-designated, fixed account names and passwords to enroll devices in MDM, or you can use your existing LDAP (Active Directory, eDirectory, Open Directory) database as the credentials for enrollment. To set this up, you will edit a configuration f...

Depending on deployment plans, the FileWave Admin application can be installed on two different types of systems; the systems administrator's primary workstation, and a desktop or portable being used for creation of Fileset Magic Filesets and/or primary images...

All of the settings that are used to establish the core configuration of FileWave server are performed within the Preferences panes located under the FileWave Admin menu item. However, before you can begin configuring your settings, you must activate your File...

This section covers the basic FileWave preferences of General, Organization Info, Kiosk, Inventory, Mail, Editor and Proxies. The more complex preferences - Mobile, LDAP, VPP&DEP, Engage, and Imaging are covered in their own sections. General preferences Fil...

FileWave supports two methods of distributing content by way of assignment (Association or Deployment). Standard Assignment When a FileWave Admin creates a Standard Assignment, content of the Fileset is installed automatically, without user interaction. Kio...

What Lost Mode locks devices from use until Lost Mode is disabled.  This enhances the security whilst devices are in an unknown location. Why On occasion, users can misplace devices.  To assist the protection of data and prevent anyone from using the device...

Management Mode A new flag has been added to computer Clients. It has two values: Managed (normal mode); and, Inventory only. To change Management Mode, right click on a client and select "Management Mode." Inventory only This setting allows you to have you...

Client operations The FileWave Client needs to be installed on computers that you want to manage with FileWave. The FileWave Client should to be given a unique name so that the FileWave Server can identify the FileWave Client. During startup, the FileWave Cli...

The FileWave Client runs on both OS X/macOS and Windows computers with the following requirements: Operating Systems Supported macOS Windows 10 & 11 For specific versions look at the Downloads page to see what is required for that version. Downloading...

Click on the New Client toolbar icon will bring up the Create New Client window. Clicking on Desktop clients will open the New Client From Server window, which is where computer clients will show up once the FileWave client on the device checks in with the des...

Before FileWave 11.1, iOS devices needed to enroll in MDM before they could be imported into FileWave Admin. Starting with FileWave 11.1, it's possible to pre-import iOS devices; i.e., make Placeholders for them in the database, before they enroll either using...

You can use Apple Configurator 2 to enroll Apple TVs in FileWave. The below screenshots show this process:In AC2, create a new blueprint, setting the target for Apple TV. Note that newer versions may change a dialog but the process should remain close to this...

You can import a "tab-delimited" text file (not a CSV file). See Placeholders for more workflow information. Can be useful for Network Imaging Guide Automated Device Enrollment (ADE) Enrolling Mobile Devices into FileWave Working with FileWave Clients ...

ADE only works with devices purchased from Apple authorized sources or added via Configurator to ABM/ASM. For information on approved devices in ADE, see the following reference:https://help.apple.com/deployment/business/ The features of ADE include: Zero-...

Once the various devices have the FileWave Client installed, and they are enrolled with your FileWave Server, there are several options for configuring and working with these clients. This section will cover some of the common configurations and additional set...