Recently Updated Pages
Referencing Launch Arguments in Scripts
Description Scripts run by FileWave can receive Launch Arguments. The arguments are supplied by F...
Classroom – What we don’t support
FileWave Classroom assigns a cart to a whole class. It cannot split one cart between the first 10...
Customer Technical Support
Customer Technical Support is the right place for break/fix issues with FileWave. If something is...
Understanding Free Space on APFS Volumes
What This article explains why free space on APFS volumes can look different from free space on o...
What is the difference between Revert and Restore?
Problem You need to undo FileWave model changes, but Revert to Last Model and fwcontrol server r...
Kiosk Package Updates Category (macOS PKG)
Description Kiosk can show Package Updates for associated PKG Filesets when an older version of t...
1.3 FileWave Provided Dashboards
What FileWave includes several default dashboards. Some are useful for day-to-day admin checks, w...
Imaging Issue After Upgrading FileWave and Using Self-Signed SSL Certificate
What After upgrading FileWave Server, IVS, and clients, imaging may fail when the environment use...
2.1 Creating Your Own Dashboard
What FileWave dashboards can be customized. You can start with the included dashboards, then buil...
Could not create the /Volumes/XYZ directory error when opening client info
Problem Client Info may show a "Could not create the directory" error when its last Export Curren...
Edit Device Fields
What A device record can include both built-in inventory fields and custom fields. When/Why Use t...
Update your apps to the latest Firebase Cloud Messaging APIs and SDKs
What Google notified Firebase customers in December 2023 that legacy Firebase Cloud Messaging (FC...
Chrome OS: FileWave Inventory Extension Behavior (FAQ)
What The FileWave Chromebook Inventory extension collects Chromebook inventory details that are n...
Viewing Reports
What Opening a report lets you view the report results. When/Why Use this view when you need to i...
FileWave Knowledge Base AI Assistant
Who is Dave? Dave is the FileWave KB AI assistant powered by Wonderchat. It uses FileWave KB cont...
Kiosk with macOS in a VM: Enabling Metal support
Description The FileWave Kiosk requires Metal support when it runs in macOS. VMware does not enab...
Adding Devices
What This page shows devices awaiting enrollment and lets you create placeholders. You can also s...
Importing Computer Clients from a File
You can import a "tab-delimited" text file (not a CSV file). See Placeholders for more workflow i...
Moving the App Portal Web Clip using the Home Screen Layout Payload
FileWave no longer deploys a Web Clip version of the FileWave App Portal. The new version 2 Kios...
Chromebook Enrollment
How to enroll Chromebooks into FileWave Before enrolling Chromebooks, review Platform Integratio...