Advanced Search
Search Results
1073 total results found
Device Refresh and Re-enrollment Checklist
Before a device refresh starts, confirm the project owner, schedule, pilot group, rollback path, and support plan. The work is complete when devices are re-enrolled, current, assigned to the right users or groups, and reporting inventory in FileWave. Use the l...
Deploy a macOS High Sierra Update Package with a Fileset (Legacy)
This is a historical workaround for macOS High Sierra 10.13.1 to 10.13.2 and FileWave engineering issue FW-19993 from 2017. Do not use it as the general workflow for current macOS updates. See Software Updates (Apple) for current guidance. What the legacy work...
Apple MDM OS Software Updates
What All MDM configured devices will report and receive Software Updates via MDM. This is the same for: iOS iPadOS tvOS macOS (Either Big Sur and above or earlier versions if the client is configured for MDM Software Updates) When/Why Before MDM The FileWave...
Defer Apple OS Updates
What Use Apple software update deferrals when you want a testing window before users can install new Apple updates themselves. The setting hides matching updates from the device's Software Update pane for the number of days you choose. When/Why This is useful ...
Apple Content Caching service
What Apple Content Caching is a macOS service that stores Apple-distributed software, apps, and supported iCloud content locally so nearby Apple devices can download it from the cache instead of pulling the same content from Apple each time. For FileWave-manag...
Understanding Similar and Identical Software Update Names in FileWave for Apple Devices
What As a Unified Endpoint Management tool, FileWave manages a wide range of devices, including Apple devices such as macOS, iOS, iPadOS, and tvOS. In the Software Updates list for these devices, you may notice updates that have similar or identical names, su...
Configure Microsoft 365 OAuth for an Apple Exchange Profile
Configure Exchange Online with OAuth Use the FileWave Exchange profile to configure an Exchange Online account on managed Apple devices with OAuth. Microsoft disabled Basic authentication for Exchange Online, so current Microsoft 365 deployments must use Moder...
Moving the App Portal Web Clip using the Home Screen Layout Payload
FileWave no longer deploys a Web Clip version of the FileWave App Portal. The new version 2 Kiosk App's Bundle ID is: com.filewave.ios.app.kiosk3 For the new App, it may be referenced in a Home Screen Layout Payload by this Bundle ID: The below method for the...
Managing Web Clips on iOS / iPadOS
Description It can be desirable to manage Apps, e.g Home Screen Layout, Restrict App Usage, but how can Web Clips be managed in this same way. Ingredients iOS 11.3+ Supervised devices Web Clip(s) Directions Creating a Web Clip Web Clip payload ca...
Alternate Browser Configuration on iOS/iPadOS
What It can be desirable to use browsers, other than Safari. Apple now provide two such methods for i(Pad)OS. Web Clip URLs sent to devices to open particular pages Changing the default browser i(Pad)OS 18+ When/Why Internal policy may suggest a diff...
Profile Editor Command Policy
What The Command Policy in the Profile Editor is unique; the contents of a Command Policy is not a profile payload, but instead MDM commands. When/Why Some commands are available from the right click context menu, e.g. Wipe Device…. However, some commands woul...
User-Approved MDM Enrollment and Legacy Kernel Extensions (macOS)
Current scope User-approved MDM enrollment was introduced with macOS High Sierra for security-sensitive management. Macs enrolled through Automated Device Enrollment satisfy the approval requirement without a separate user approval step. For current deployment...
macOS Privacy Preferences Payload
Description With macOS 10.14, Apple has introduced another new payload that requires User Approved MDM. The Privacy Preferences payload controls the settings that are displayed in the ”Privacy” tab of the ”Security & Privacy” pane in System Preferences. This ...
FileWave 13.1 TCC Payload Separation (Historical)
This page records a FileWave 13.1 profile migration. For current configuration steps, use Create TCC Privacy Policy Control Payloads. Change introduced in FileWave 13.1 FileWave 13.0 stored macOS TCC privacy settings inside a single Security & Privacy payload....
Create TCC Privacy Policy Control Payloads
Description There is no way to escape the need to identify which services are being requested and require approval through the Privacy section of the Security & Privacy Preference Pane. Indeed there is an in-depth KB to assist this recognition. When an acti...
eSIM Management for Apple devices
Some Apple devices use cellular service through an eSIM instead of a physical SIM card. Apple’s eSIM support article is here: https://support.apple.com/en-us/HT209044 FileWave and Apple offer options to manage these eSIM devices. Restrict access to eSIM settin...
macOS 11 Big Sur and later profiles require MDM
Before macOS 11 Big Sur, configuration profiles could be installed on macOS devices in several ways: Opening a profile locally in System Preferences Command line tools Via MDM to devices that are MDM enrolled FileWave could use either command-line installation...
Setting Timezones on Apple Devices
What Use a Command Policy profile when you need FileWave to set the time zone on supervised iPhone, iPad, or Apple TV devices. When/Why This is useful for shared-device fleets, classroom devices, carts, labs, or Apple TVs that should stay on the organization’s...