Skip to main content

Enrolling Computer Clients into FileWave

Click the New Client toolbar icon to open the Create New Client window. Click Desktop clients to open New Client From Server, where computer clients appear after the FileWave Client on the device checks in with the FileWave Server specified in the client settings. Those settings are either entered manually during client installation or included when a custom client installer is built from the FileWave Support webpage.

ZRO2NyfoQbPpyJQJ-embedded-image-qrjogsn7.png

For Text File see Importing Computer Clients from a File

XYRiQ46njGinEhEs-embedded-image-ieefrxr8.png

Column Name

Notes

Name

The Client Name the computer is attempting to connect with (see Sync Computer Name)

Address

The IP address the client is connecting from. This may be the device's internal address or a NAT address if the computer is connecting from the internet.

Platform

The OS of the client; macOS or Windows

Last Connect

The last time the FileWave Client attempted to check in with the server. The default check-in interval is every 2 minutes.

Status

You will see one of three options:

  • New Client - A new device with a valid certificate.
  • Invalid Certificate - The device has no certificate, has a pre-13.1 client certificate, or has an invalid or damaged certificate.
  • Valid Certificate but a new Enrollment happened - The certificate is valid, but the client's identity has changed.

All three status states can be approved by selecting and adding the client.

See: What is Compatibility Mode?


You can assign clients to a group during enrollment or leave them in the root group. You can also place clones of those clients into other groups later.

To pre-assign new clients to a specific group, select Automatically add all new clients to the selected Group. If you are enrolling clients in batches, you can change this selection between batches.

Related Content

No comments to display

Back to top