FileWave Client
Enrolling Devices
Articles about the process to enroll devices in to FileWave.
Desktop / Laptop Client Install and Configure
Use this article to install the FileWave Client on macOS or Windows, or to build a custom install...
Enrolling Computer Clients into FileWave
Click the New Client toolbar icon to open the Create New Client window. Click Desktop clients to ...
Mass Deploy Windows FileWave Client
Summary One of the most irritating bumps in the road towards the administrative freedom of FileW...
Apple Notarisation and Custom PKG Installers
Description Apple has introduced notarisation as a requirement for installation of PKGs on macOS ...
Apple MDM Enrollment Methods
Description Enrolling Apple devices involves the installation of an MDM Enrolment Profile. In...
User-Approved MDM Enrollment and Legacy Kernel Extensions (macOS)
Current scope User-approved MDM enrollment was introduced with macOS High Sierra for security-sen...
macOS MDM Enrollment State
DESCRIPTION macOS devices are unique, in as much as they may be managed by both the FileWave Clie...
Enrolling Mobile Devices into FileWave
Mobile devices can be imported or represented in FileWave before enrollment so administrators can...
Enrolling Apple TV into FileWave
You can use Apple Configurator to enroll Apple TV devices into FileWave. The screenshots below sh...
Importing Computer Clients from a File
You can import a "tab-delimited" text file (not a CSV file). See Placeholders for more workflow i...
FileWave Client Configuration
Essential so devices can contact the FileWave Server, with optional entries, but may require alte...
FileWave Custom Installer
Why When installing the FileWave client on computers, it is necessary for the client to know cer...
Superprefs Fileset
What When you create a Custom Client installer, the FileWave Client preferences are packaged into...
FileWave Client Configuration Settings
Configuration Settings are found in the Windows registry or macOS plist: macOS: /usr/local/etc...
FileWave Firewall Scripts for Windows
Summary FileWave installers leave Windows Firewall settings untouched by default. This historical...
Upgrading FileWave Clients
What FileWave 16.4 provides an integrated upgrade workflow for supported macOS and Windows FileWa...
Placeholders
Placeholders Placeholders for computers and mobile devices are useful in many situations where y...
Locking Devices
What is it? Use this article to distinguish Lock / Unlock from Lock Device. They sound similar, b...
Location Tracking
How the FileWave Client Communicates
What This article explains how the FileWave Client securely communicates with FileWave infrastruc...
Executing a Client-Side Script-Based Verification
What The "verify" option of the fwGUI client application allows you to run a "verify" from the c...
Inventory-only Clients
Management Mode Management Mode controls whether a computer client is fully managed or inventory ...
Troubleshooting
Apple MDM Missing Enrolment Profile
What At times, MDM may appear slow or even worse, the MDM Enrolment Profile no longer seems to b...
Technical Bulletin 2026-004: Recover FileWave Client on macOS
Scope: Recovery installs the corrected macOS FileWave Client package that matches the FileWave Se...
Clearing FileWave Client Certs
In some situations, you may want to explicitly make the server clear and revoke a client certific...
FileWave Client notification for zsh running in the background
What When I upgraded my FileWave Client to 15.3.0 or newer I saw a popup saying "zsh is now runn...
Rename a FileWave Desktop Client Safely
Renaming a desktop client in FileWave Central updates its Client Name inventory field and turns o...
FileWave Client Status Check: How to ask the client what it is doing on macOS and Windows
What Use fwcld -s to ask the FileWave Client what it is currently doing on macOS or Windows. Thi...
FileWave Windows Network Sweeper
What FileWave Windows Network Sweeper is a troubleshooting bundle for finding Windows clients tha...
PSExec as a Helper in Troubleshooting
What Microsoft PsTools includes PsExec, a remote command-line tool that can help troubleshoot a W...
Troubleshooting Windows Client Upgrade Fileset Issues
What The FileWave Windows Client upgrade fileset uses a more orchestrated process than a typical ...
Remotely Restart the FileWave Windows Client Service with PsExec
Use Microsoft PsExec to restart the FileWaveWinClient service on a remote Windows device when th...
Network Proxy, Content Filter, and SSL Inspection Troubleshooting
What FileWave components need reliable network access to the destinations listed in Default TCP a...
Using PowerShell to Remotely Check the Windows FileWave Client Status
What The Windows FileWave Client runs as a Windows service, so uptime, local changes, crashes, or...
When Does the FileWave Client Run Inventory Scans?
Inventory scan schedule The FileWave Client collects inventory at three standard times: when the ...
Troubleshooting Deployment Issues with the FileWave Upgrade Fileset
If you’re experiencing issues deploying the Upgrade Fileset to devices, the resolution steps depe...
First FileWave Client 15.1.0+ Upgrade Requires Reboot on macOS 14+
What This article explains why, on macOS 14.0 or higher, a FileWave Client upgrade from a versio...
Offboarding Clients
Use this chapter as the starting point for removing devices from FileWave management. Start with ...
Archiving Clients
Archive a client when you want to stop active management while keeping the device record and hist...
Retiring a device from FileWave
Use this article as the starting point when a device is leaving FileWave management, being reassi...
Uninstall the FileWave Client on Windows
Use this Fileset when you need to uninstall the FileWave Client from Windows computers before arc...
Uninstall the FileWave Client on macOS
Use these uninstallers when you need to remove the FileWave Client from macOS computers before ar...
Removing Android Devices
Use this page when an Android Enterprise device should be wiped, reassigned, retired, or removed ...
Removing ChromeOS / Chromebook devices
Use this page when a Chromebook should be reassigned, retired, sold, disposed of, or removed from...