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Outside of creating queries for informational purposes, FileWave can help you create powerful, dynamic Smart Groups. The concept behind a Smart Group is to gather clients together who meet certain criteria. That would be, for example, all of the devices residi...

This will discuss how to create and edit a query.  When you create a new query, you start by giving it a name and choosing a starting criteria - in this case, we want to have all of our clients report back if they have an application containing the name "ch...

Apple Device Enrollment Program (DEP) is a service provided by Apple that allows organizations to easily deploy and manage iOS, iPadOS, macOS, and tvOS devices. It streamlines the initial setup and configuration process for large-scale device deployments, maki...

Description Although these forms of Custom Field may still be used, since FileWave 12.7 additional new methods of Custom Fields have been introduced.  The newer form allow for backward compatibility to these older Custom Fields, but provide much greater flexi...

The Inventory toolbar consists of six simple tools plus the Delete item: New Query – Creates a new blank query New Group – Creates a new query Group to contain queries specific to any criteria you choose Edit Query – Opens the designated query for alter...

With version 6 and higher, FileWave integrated Inventory into the main FileWave server. With version 8, FileWave introduced Smart Groups with Inventory queries: iOS Inventory These settings only apply to the iOS/iPadOS/tvOS enrolled devices. These devices ...

Description Microsoft have provided their list of supported Windows 11 requirements: https://www.microsoft.com/en-gb/windows/windows-11-specifications Including links to subcategories, for example processor compliance: https://docs.microsoft.com/en-gb/wind...

What Windows 11 was released by Microsoft on October 5, 2021.  When/Why As an administrator, it is important to know if this new OS is supported, and about the end of life of older versions of Windows. How The FileWave client running on Windows 11 is full...

What  Microsoft has announced the renaming of Azure Active Directory (Azure AD) to Microsoft Entra ID. This name change aims to unify the Microsoft Entra product family, reflect the progression to modern multicloud identity security, and simplify secure acces...

Introduction As we head into the fall, many organizations find it's a prime time to refresh, replace, and (re)Enroll devices. Whether you're an academic institution preparing for a new school year or a business updating your technology for the next fiscal yea...

As with all projects, preparing well for your device refresh project before the project start is THE key to success.  Hoping the project will go well without proper preparation is simply a recipe for failure, and none of us want that!  So, here are some thin...

This article is for individuals who want to customize naming of DEP devices. It will cover placeholders and their ability to accept name, as well as using custom and built-in strings in the DEP profile. Placeholders are most useful for new incoming devices wh...

Creating profiles with parameters in them is the ability to insert string/bool/int/datetime parameters into a profile so that they can be dynamically used on many devices. The following will help you understand what fields can be used, and what information wi...

The primary management tool for client management / MDM on iOS and macOS X is the Profile Editor. It can be accessed through either the Desktop Fileset or Mobile Fileset tool.  Search and Show only configured (FW 10+) Two features introduced in FileWave 10...

Starting in FileWave version 13.1.0 you now have the ability to automatically assign DEP profiles to devices. Step-by-step guide Start by opening up the DEP Profiles UI (Assistant → DEP Association Management), and verify you have profiles created. It is rec...

The following steps will assist you in the enrollment process for iOS devices with Apple Configurator 2 into FileWave. This guide assumes you've already set up DEP in FileWave and that your devices are assigned to a MDM server within Apple School/Business Man...

The actual (re)Enrollment phase is where the rubber meets the road regarding your planning effectiveness.  No planning is ever perfect, but the more prepared you are, the more successful you are going to be. During the enrollment and (re)Enrollment phase, the...

After the (re)enrollment process is complete, the work doesn't stop. The post (re)enrollment phase (also known as the day-to-day phase) is equally critical to ensure a smooth transition for end users and to maintain the security and performance of your organiz...

  Communication is a crucial element in every step of the device (re)Enrollment process, and it doesn't just stop once (re)Enrollment is completed. In fact, effective, clear, and consistent communication becomes even more important during and after the (re)En...

  In our increasingly interconnected world, security is not just a luxury, it's a necessity. As your organization undertakes the device refresh and (re)Enrollment process, it's essential to prioritize device security at every stage. FileWave provides a variet...