Change the FileWave Anywhere Idle Timeout

What

FileWave Anywhere logs an inactive administrator out after 25 minutes by default. Self-managed customers can change that server-wide timeout in /usr/local/filewave/django/filewave/settings_custom.py.

When/Why

Increase the value when normal administrative work is being interrupted by automatic logouts, or reduce it when your security policy requires a shorter unattended session.

A longer timeout leaves unattended sessions active for longer. Match the value to your organization's session-security policy and continue to sign out when using a shared computer.

How

On a self-managed FileWave Server, edit /usr/local/filewave/django/filewave/settings_custom.py.

Hosted FileWave: Hosted customers do not have direct server access. Contact FileWave Technical Support to request this change on a Hosted FileWave Server.

For a self-managed server:

1. Open /usr/local/filewave/django/filewave/settings_custom.py in a text editor.
2. Add or modify the following line:
   UI_INACTIVITY_TIMEOUT = 25 * 60 # seconds the UI can stay inactive before auto logoff
3. Replace the 25 in this line with the number of minutes you want for your idle timeout. For instance, if you want the timeout to be 60 minutes, the line should read: UI_INACTIVITY_TIMEOUT = 60 * 60.
4. Save and close the file.
5. To activate the change, you need to restart the server. Do this by running the following command in the terminal: fwcontrol server restart.

After the FileWave Server restarts, sign in to FileWave Anywhere and confirm that the new inactivity timeout takes effect.