FileWave Central / Anywhere

FileWave Central is the native admin application and FileWave Anywhere is the web. You can do many of the same things in both tools.

Installing the FileWave Central application

Depending on deployment plans, the FileWave Admin application can be installed on two different t...

Configuring FileWave Server License

All of the settings that are used to establish the core configuration of FileWave server are perf...

Configuring FileWave Server Basic Preferences

This article explains the core FileWave Central preferences for General, Organization Info, Kiosk...

FileWave Central Reports Toolbar

In FileWave Central 16.3.0 and later, the feature previously called Queries is named Reports. The...

Configuring FileWave Server Mail Preferences

What FileWave Server Mail Preferences controls outgoing email used for scheduled reports and othe...

FileWave Anywhere Overview

FileWave Anywhere is the browser-based interface for reviewing and managing devices on a FileWave...

FileWave Admin Command-Line Interface (CLI)

What the FileWave Admin CLI can do The FileWave Admin executable includes command-line options fo...

Working with FileWave Clients

Once the various devices have the FileWave Client installed, and they are enrolled with your File...

Client Monitor (16.0+)

What Client Monitor shows live FileWave Client connectivity, status, model information, logs, and...

Conflict Resolution

Prevent Duplicates During Enrollment

A desktop device (FileWave Client) is identified in FileWave by its Client Name and Device Finger...

Automated Client Conflict Resolution

What FileWave can automatically resolve conflicting new desktop clients when they enroll. When/Wh...

Automatic Enrollment Permissions

What The Manage Automatic Enrollment permission controls whether an administrator can change auto...

Manual Client Conflict Resolution (Multiple Devices)

What Use manual conflict resolution when several newly enrolled clients need the same conflict de...

Understanding FileWave Clients, Groups, and Smart Groups

Client operations The FileWave Client needs to be installed on computers that you want to manage ...

Last Connect vs. Last Connected

What The similarly named Last Connect and Last Connected fields track different device activity. ...

Inventory Queries (Reports)

Create and Edit Inventory Reports

FileWave 16.3.0 and later calls this feature Reports (formerly Queries). The screenshots on this ...

Demystifying Inventory Queries

Description Inventory queries are fundamental, both for reporting and Fileset deployment. For b...

What are Sample Reports?

Admins often ask where the old Sample Queries went and how to get the sample report examples in c...

How do I export the results of an Inventory query?

Description Results of Inventory Queries are viewable though the FileWave Central App. However,...

Generating scheduled reports

Scheduled Reports send FileWave report results to one or more email addresses on a schedule, so a...

Sending Scheduled Reports to More Than One Address

If you want a scheduled report to go to more than one recipient, enter all email addresses in the...

Filtering in Inventory Reports

What Inventory Reports (formerly Queries) in FileWave can be filtered for specific values, simila...

Exporting & Importing Inventory Reports

Description FileWave can export and import Reports (formerly Queries) definitions, which makes it...

Understanding FileWave IP Address Inventory

Which IP address should you use in a FileWave Inventory Report? Choose the field based on whether...

Smart Groups

Smart Groups, Inventory and Application Version Numbers

Description FileWave stores software version values as text because vendors can include letters, ...

Using Queries to create Smart Groups

Outside of creating queries for informational purposes, FileWave can help you create powerful, dy...

Fast Smart Group Evaluation

What Fast Smart Group Evaluation lets selected Smart Groups evaluate on a shorter interval than n...

Create a Smart Group from an Inventory Query (Report)

What Smart group creation in FIleWave has always been a duplicated effort if you wanted a smart ...

Duplicating Smart Groups

What Prior to version 14 of FileWave, creation of similar smart groups could be quite tedious. ...

Preview Smart Group Membership

What An Inventory Report (formerly Query) can return records that are not eligible for Smart Grou...

Filesets

Move a Fileset to Another Group

What The Move To... command moves a Fileset into another Fileset group without dragging it throug...

OS Software Updates - Automation Rules

What OS update management often means tracking frequent Apple and Microsoft updates, creating Fil...

OS Software Updates - Obsolete Filesets Cleanup

What In FileWave you can patch your Apple and Windows devices very easily but over time you will ...

Settings

Configuring and using the Dashboard

The FileWave Central Dashboard summarizes server health, service synchronization, client distribu...

Mobile Preferences - iOS / Android

The Mobile preferences are designed around Mobile Device Management for Apple's iOS/macOS and Goo...

LDAP Preferences

FileWave supports connecting an LDAP directory, such as Active Directory, Open Directory, or eDir...

VPP and ADE Preferences

What FileWave Central uses Preferences > VPP & ADE to configure and monitor Apple Apps and Books ...

Managing FileWave Administrators

FileWave supports tiered administration so you can create additional administrators in order to s...

Brute Force Protection and Login Lockouts

Use Dark Mode in FileWave Central

Choose a FileWave Central theme FileWave Central can use a light theme, a dark theme, or follow t...

FileWave Central Server and Assistants Menu Reference

FileWave Central groups administrative tools under the Server and Assistants menus. The available...

Configuring Inventory Preferences

The Inventory tab in FileWave Central Admin Preferences controls inventory polling for Apple MDM-...

FileWave Anywhere Saved View Preferences

What FileWave Anywhere remembers FileWave Anywhere saves the layout of supported table views so a...

License Reporting

Manual Licenses

You can manage software licenses manually by creating an inventory query. Select New License from...

Font Licenses

What Use font licenses when you need FileWave to track commercially licensed fonts installed acro...

Creating Licenses from Filesets

Use license tracking from a Fileset when you want FileWave to count where a deployed application ...

Troubleshooting

FileWave Server Mail test receives Bad Request with Google SMTP Accounts

What This troubleshooting article applies when Authentication Method is set to Manual Setup and a...

Change the FileWave Anywhere Idle Timeout

What FileWave Anywhere logs an inactive administrator out after 25 minutes by default. Self-manag...

Could not create the /Volumes/XYZ directory error when opening client info

Problem Client Info may show a "Could not create the directory" error when its last Export Curren...

Dashboard Warning levels and Descriptions

Problem The table below provides an overview of the information that is returned by the Dashboard...

Change the Language in FileWave Central or Anywhere (macOS)

What FileWave Central and FileWave Anywhere can use the system or browser language, or you can se...

Opening FileWave Central / Anywhere in a Specific Language (Windows)

What FileWave Central and FileWave Anywhere normally use the workstation's configured language an...

What is the difference between Revert and Restore?

Problem You need to undo FileWave model changes, but Revert to Last Model and fwcontrol server r...